Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
What a MESS!!!!!!!!!!!
Publié le 8 janv. 2025 sur HomeAwayProperty is cheaply and poorly equipped. Needs a total deep clean, floor, windows, appliances, ect. Rooms are small and a awful configuration. Just add on and add ons!
Commentaires de Gestion de l’hôtel
8 janv. 2025 par VrboOwner, Gestion de l’hôtel
Hi Ann,
To say the least, we are shocked and disappointed with your review. We don't have any records of you reaching out during your stay with any of these complaints. I have reached out multiple times since receiving your review in hopes of collecting some more info and making this right for you. We strive to ensure all of our homes are clean, properly equipped, and comfortable. Please reach out when you have the chance so we can gather more info to address the issues you have mentioned. Out of the 20 reviews we have received on Vrbo and the 25 we have received on Airbnb. Almost ALL of them have been glowing 10/10 reviews talking about what an amazing home this is, which adds to our shock and confusion with your review. We're guessing this was a mistake and hope that if it's not we can get connected to make this right for you.
-Durango Colorado Vacations Team
par un voyageur
Great stay
Publié le 17 oct. 2024 sur HomeAwayWe recently stayed here with my older parents and young children, and it was perfect for all ages! The kids especially loved the lofted space and hot tub, while my parents enjoyed the large dining table, which was great for family games and meals together. The kitchen was spacious and well-equipped, making it easy to prepare family meals. The location was ideal—just outside of town for a peaceful atmosphere, but still easily accessible to downtown. We also appreciated how close it was to great hiking trails and beautiful spots for leaf peeping. Overall, a wonderful stay for a multi-generational family getaway!
Commentaires de Gestion de l’hôtel
17 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your thoughtful review! We’re thrilled to hear that your stay was enjoyable for everyone in your family, from the kids to your parents. It’s wonderful that the loft and hot tub were a hit with the little ones, and that the large dining table made for some memorable family time! We’re also glad that the kitchen and location worked well for your group, and that you got to take advantage of the nearby hiking trails and scenic spots. We hope to welcome you back for another family getaway soon!
par un voyageur
Beautiful mountain home
Publié le 7 août 2024 sur HomeAwayWe had a wonderful time at this beautiful property. With grown children and family spread out, it was such a great time to reconnect, Durango holds many memories for us. We did bring a service dog with us, and my parents that joined us for dinner brought their two dogs with them (they live in Cortez), but to our surprise we were visited by someone who said they were the property manager and told us we needed to get rid of the dogs or we needed to leave. I had no messages within the app, no email, no phone call. We were very upset by this visit and how she handled it. We were planning to rebook for two other visits in the fall and winter but, even if it was our overlooking on the booking, we felt she was not professional in how she handled things. The home is beautiful, it is the perfect spot and we enjoyed the short time we had, but unfortunately we will not be returning.
Commentaires de Gestion de l’hôtel
10 août 2024 par VrboOwner, Gestion de l’hôtel
Glad you enjoyed this beautiful home in the valley area of Durango! It is certainly a staff favorite, and gests love it too. This home is not pet friendly and is clearly noted in the listing and in the Agreement that you signed. I called you twice as soon as I was made aware that there were 3 dogs at the home. The call would not connect due to bad cell coverage in the area. I drove over in order to deal with the issue as I was close by. I don't understand why it upset you that I came in person. When I arrived, I introduced myself and informed you that the home was not pet friendly. At no point in our conversation did you tell me that your dog was a Service dog. Not sure why you neglected to tell me that. Your only option was to find another place for your dogs or vacate the property. I was not rude, angry, or raise my voice. I clearly stated the issue at hand and the resolution. It is unfortunate that you did not read the listing, nor the Agreement.
par un voyageur
Nicely refinished mountain home.
Publié le 5 août 2024 sur HomeAwayNew bathrooms and kitchen. Decent location. Beautiful views. Enjoyed the hot springs recommendation which was very close. Very relaxing!
Commentaires de Gestion de l’hôtel
21 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review! We're delighted you enjoyed the newly updated bathrooms and kitchen, as well as the beautiful views. It's great to hear that the hot springs recommendation added to your relaxing experience. We hope to welcome you back again soon!
par un voyageur
Great place to stay
Publié le 21 juill. 2024 sur HomeAwayThe cabin was the best of both worlds. It was close to everything that you want to do in Durango, Silverton, etc…, but far enough away to enjoy a peaceful moment on the porch. The view wants were great and always responded to our questions. Would highly recommend to anyone looking for quiet place to stay.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your lovely review! We're delighted that you enjoyed the cabin's convenient location and peaceful ambiance. It's great to hear that our team was responsive to your needs. We appreciate your recommendation and look forward to welcoming you back!
par un voyageur
Awesome
Publié le 6 juill. 2024 sur HomeAwayIt was amazing, we had a great time at the cabin.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review! We're thrilled to hear you had an amazing time at the cabin. We look forward to hosting you again in the future!
par un voyageur
Great Place
Publié le 5 sept. 2023 sur HomeAwayBeautiful spot great house
Commentaires de Gestion de l’hôtel
5 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thanks for the great review Connor!
par un voyageur de McKinney, TX
Beautiful- they've thought of everything!
Publié le 15 juill. 2023 sur HomeAwayWould absolutely rebook at Camp Middle Bear! The owners have truly thought of everything and no expense has been spared to make this a top notch little cabin. Beautiful surroundings (a bit closer to the road than the pictures imply, but totally not an issue- very quiet), perfectly equipped home, ideal distance from the mountain/Durango- I could go on and on. Wouldn't hesitate to return and we highly, highly recommend- you won't be disappointed! Thank you Camp Middle Bear for a great home away from home and wonderful memories!
Commentaires de Gestion de l’hôtel
15 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review. We are delighted you enjoyed your stay and created wonderful memories too! It is apparent that the homeowners take pride in their home. Hope to have you back.
par un voyageur
Perfect Family Cabin
Publié le 18 mars 2023 sur HomeAwayWe stayed at Camp Middle Bear for a family ski vacation. We are a family of ski with two extra kids tagging along. The house was a little tight for the 8 of us, but only because we had two giant teen boys. There were multiple sleeping options, including blow up mattresses as an extra option.
We LOVED the location of this property. We have stayed in Durango previously for a ski trip and stayed in town. We much preferred this mid point location between town and Purgatory. The house is newly remodeled and well stocked with games and space for gathering. We were a little chilly, but only because we didn’t utilize the space heaters around until the last day. We thought they were fans because they looked so nice.
We cooked at the house, we ordered in, the kids played in the yard, wildlife went by our window, my husband and I both worked in the adorable work space at times, and overall we really liked our stay. We would love to come back to this property in the summer.
Commentaires de Gestion de l’hôtel
20 mars 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review and so happy you enjoyed Camp Middle Bear cabin. Its central location is perfect for enjoying all our area has to offer. Hope to have you back.
par un voyageur
Cute cabin, fun in the snow
Publié le 1 mars 2023 sur HomeAwayWe enjoyed our winter stay.
Commentaires de Gestion de l’hôtel
2 mars 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the great review Adrian! So happy to hear you enjoyed your stay with us. Come back soon.
