Ratings based on 46 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Nice but....
Posted Apr. 22, 2021 on HotelsNice hotel with spacious room, and friendly staff, but the furnitures inside the room were about to break down and the carpet was not in the best condition. Far fron being a 5 star hotel...
by A traveller
Posted Nov. 7, 2020 on Hotels
A beautiful boutique hotel with large rooms an attentive service
Comment from Hotel Management
Nov. 9, 2020 by Audacia Management , Hotel Management
Dear GUEST,
Thank you for the wonderful comments and for taking the time to give us feedback. We are delighted to hear that you enjoyed your stay! We hope to see you again soon, take care.
by A traveller
Shocking experience
Posted Oct. 20, 2020 on HotelsWith COVID we looked for a hotel that was spacious with few guests. The hotel has spacious rooms and with only 10 rooms, it suited our needs.
The hotel failed to mention that they hire out the premises for events. One such event was scheduled for the Sunday morning - the team setting up worked outside our room for most of the night, and got pretty rowdy from around 6am on the Sunday morning. Completely unacceptable.
The party further increased the number of people sharing the space (a converted house) by over 40 - we could not use the main entrance as this was set up for the party and most of the 40+ guests did not wear masks, nor did they practice social distancing. The hotel did nothing to correct this.
The only up side to the stay was that management was gracious enough to let us check out early and refund us.
Lovely hotel, average service, and a complete disregard for the safety or comfort of guests!
Comment from Hotel Management
Nov. 9, 2020 by Audacia Management , Hotel Management
Dear Sir,
Thank you for taking the time to give us feedback, it is greatly appreciated. Please accept our apologies for the discomfort that you felt during your stay. It most certainly does not reflect the high standard that we are know for.
We are a boutique hotel as well as we do intimate functions, unfortunately an outside decorator took matters into her own hands. This will most certainly not happen again in the future. We hope to see you again were we can offer you the breakaway that you deserve. Please take care and all the best,
by A traveller
Posted Jun. 24, 2020 on Hotels
Comment from Hotel Management
Jul. 6, 2020 by Thando Mavuso, Hotel Management
Dear Valued Guest,
We highly appreciate your honest feed back thank you for staying at Audacia Manor Boutique Hotel hope to see you again.
Yours in Hospitality
Reservations
by A traveller
Joanne’s review
Posted Aug. 14, 2019 on HotelsWonderful large room comfortable firm bed large bathroom and nice balcony with view. Area relatively safe. Very accommodating staff. Good breakfast.
by A traveller from Florida, USA
Posted Apr. 17, 2019 on Expedia
My husband and I were so blessed to have had the opportunity to stay at this beautiful place. The manor is a piece of history and a place to treasure. We will never forget staying there. From the moment we checked in and until we checked we checked out we felt at home and safe. Your staff were professional, and most gracious to us. Breakfasts were delicious. Our heartfelt thanks to all the staff for taking care of us. We look forward to staying at the manor when we come back to South Africa.
by A traveller from Edinburgh, UK
Posted Feb. 2, 2019 on Expedia
Lovely hotel in a quiet part of town overlooking the city. Loved the staff who couldn’ t do enough for us including leaving us fruit to eat as we had a 4.00am departure. Food beautifullly presented and so tasty.
On the other side of the coin we felt the pool area needs some attention to draw guests to make better use of it.
If we had to single out a member of their great staff it would be Agnes who was amazing!!
Comment from Hotel Management
Feb. 7, 2019 by audacia, Hotel Management
Thank you very much for your review as it's much important for us to know about your experience you had to our establishment.
and it build us more to where we must improve.
thank you,
Regards,
Cadet
by A traveller
Posted Oct. 30, 2018 on Expedia
The staff and property was very nice. We had a miscommunication about our driver that we had for the day. Did not realize that we will be charged for the mileage. Thought the price that he gave us for the day was the only price.
Comment from Hotel Management
Nov. 12, 2018 by Cadet, Hotel Management
Good day Anonymous,
it was a lovely experience having you on our establishment, Audacia Manor Historique Boutique Hotel, better as the miscommunication was resolved for the driver and I really appreciate your understanding off the matter.
Hoping to having you in future as it's our duties and responsibility to make each and everyone of our Guest to feel at hope or even go beyond your expectation.
have a wonderful evening!
Regards,
Cadet Mulemera.
Assistant Manager.
by A traveller
Great staff but expected more from Audacia
Posted Oct. 9, 2018 on HotelsThey staff is so lovely and friendly. The building is interesting and has lots of potential. The room was comfortable - the best part is the little balcony with sea view. It is a "shared" balcony some of the rooms have private balconies. No attention to detail (no extra cotton wool or amenities in bath room only just bare minimum). New towels are sorely needed.
Although there are some special furniture and art pieces, the place lacks luxury atmosphere. We expected more of 5 star establishment.
Lovely pool area.
The food not great. We had breakfast and dinner over 2 days and felt the kitchen can do better. The dinning room courtyard needs to spruced up. (needs flowers and plants. The fountain is not operational). It can be a haven if things are jacked up a bit.
It is clear that some effort has been put in however to compete with 5 star accommodation and attract the discerning traveler requires more improvements.
Room tip - if you are a light sleeper choose a room not overlooking parking area. Noisy people arrived, loud music woke us up. The checkin and checkout was smooth. Lovely people.
Comment from Hotel Management
Nov. 14, 2018 by Cadet, Hotel Management
Good Day Anonymous,
much appreciated for feed back that will really help us to go into details for our growth to go beyond our guest expectation.
Regards,
Cadet Mulemera.
Assistant Manager
by A traveller from OAKDALE, Ca
Posted Aug. 31, 2018 on Expedia
Great staff, very accommodating and saw to every need
Comment from Hotel Management
Sep. 18, 2018 by Cadett Mulemera / night manager, Hotel Management
My apologies for late response!
Thank you very much for sharing your experience you had at the hotel. waiting to go beyond your expectation next visit.
Thank you,
