Note fondée sur 231 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
94 % des clients le recommandent
3,9 Propreté de la chambre
3,6 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Hôtel bien situé

Publié le 9 déc. 2016 sur Hotels
Hôtel bien situé
3 sur 5
par sebastien

Not what I expected but not bad

Publié le 23 déc. 2015 sur Hotels
A little bit disapointed by a few things: swimming pool and gym closed, hotel really really old (it is the first hotel in Durban). I think they were changing management. Staff was nice but it is missing usual services available in most of international standard hotels (mini bar, room service...).
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 23 août 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 24 juill. 2024 sur Expedia
Great breakfast and rooms are kept clean
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 20 juin 2024 sur Wotif
4 sur 5
par un voyageur

Publié le 20 juin 2024 sur Wotif
It is always so convenient to stay at the Royal
3 sur 5
par un voyageur

Publié le 11 juin 2024 sur Expedia
The staff was incredible. The breakfast and dinner buffets were very good with lots of options. Biggest issue is that even though it is a non-smoking hotel there is cigarette, cigar, and pot smells coming from the rooms vents even though the circulation is off. I even switched rooms because of the smell into my room, but it really didn't matter even though it was on a different floor from my original room. Thankfully my second room had a window that could open and I was able to keep the room aired out, but it still smelled of smoke. In other hotels the people who smoke in rooms are fined and removed from the hotel. Also, having the exhaust fans pulling air out of the rooms would keep it from circulating through the vent system because my vents were definitely not on. Even bought a fan at Clicks to help cool the room down for comfortable sleeping.
5 sur 5
par un voyageur

Publié le 9 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 juin 2024 par Andre van Wyk, Gestion de l’hôtel
Thank you for staying at The Royal Hotel. We value your feedback and we appreciate the 5/5 rating which you afforded us. We look forward to welcome you again soon.
4 sur 5
par un voyageur

Fine hotel, good people, needs better internet

Publié le 16 mai 2024 sur Hotels
This is a hotel in the heart of downtown, with a fine staff and sizable, comfortable rooms (perhaps a bit dated). The breakfast has quite a good variety of dishes. The room has a mini-fridge, which is a valuable amenity. This hotel offers excellent value for money. The one big fault of the place lies in the internet. It was usually not reachable in my room, and even when I went to the lobby for a good connection, Windows refused to connect to it because their system uses a long-outdated security protocol. (Android did work, but only in the lobby.) If you're staying downtown, you're probably in Durban for business, not tourism, and an up-to-date functional internet with a decent signal is absolutely essential.
4 sur 5
par un voyageur de West Vancouver

Ce voyageur a laissé seulement une note Publié le 9 avr. 2024 sur Expedia