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The Waterfront hotel & spa by Misty blue hotels

3.5 star property
3.5-star hotel near uShaka Marine World

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Photo gallery for The Waterfront hotel & spa by Misty blue hotels

Beach nearby
Lobby sitting area
Tempur-Pedic beds, in-room safe, desk, blackout drapes
Courtyard
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Corner of Mahatma Gandhi & Browns Road, Durban, KwaZulu-Natal, 4001
  • uShaka Marine World
    ‪9 min walk‬
  • Durban International Convention Centre
    ‪4 min drive‬
  • Durban Beach
    ‪6 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room

Tempur-Pedic beds, in-room safe, desk, blackout drapes

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Tempur-Pedic beds, in-room safe, desk, blackout drapes

Deluxe Room

  • Ocean view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Tempur-Pedic beds, in-room safe, desk, blackout drapes

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Durban

Durban Point stay.Within a 10-minute walk of this Durban Point hotel, you'll find uShaka Marine World and Harbour. Golden Mile and Addington Beach are also within half a mile (1 km).

What's nearby

  • uShaka Marine World - 9 min walk - 0.8 km
  • Durban International Convention Centre - 4 min drive - 3.7 km
  • Durban Beach - 6 min drive - 5.0 km
  • Suncoast Casino and Entertainment World - 6 min drive - 5.1 km
  • Moses Mabhida Stadium - 7 min drive - 6.3 km

Getting around

  • King Shaka Intl. Airport (DUR) - 37 min drive

Restaurants

  • ‪Cargo Hold - ‬11 min walk
  • ‪John Dory’s - ‬10 min walk
  • ‪Grand Bay Spur Steak Ranch - ‬3 min drive
  • ‪Belgian Waffles - ‬9 min walk
  • ‪Dolphin Stadium - ‬13 min walk

About this property

The Waterfront hotel & spa by Misty blue hotels

3.5-star hotel near uShaka Marine World
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Waterfront hotel & spa by Misty blue hotels. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Durban hotel.

  • 83 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2010
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
The Waterfront hotel & spa by Misty blue hotels offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 42-inch LCD televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Durban hotel provides complimentary wired Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: ZAR 165 per person
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: ZAR 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Waterfront hotel & spa by Misty blue hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 165 per person
  • Airport shuttle fee: ZAR 550.00 per vehicle (roundtrip, maximum occupancy 2)
  • Late check-out fee: ZAR 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Docklands Hotel
Three Cities Docklands
Three Cities Docklands Durban
aha Waterfront Hotel Durban
Three Cities Docklands Hotel Durban
Three Cities Waterfront Hotel Durban
Three Cities Waterfront Hotel
Three Cities Waterfront Durban
Three Cities Waterfront
aha Waterfront Hotel
aha Waterfront Durban
aha Waterfront
Waterfront hotel Misty blue hotels Durban
Waterfront hotel Misty blue hotels
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Waterfront Misty blue hotels
The Waterfront hotel & spa by Misty blue hotels Hotel
The Waterfront hotel & spa by Misty blue hotels Durban
The Waterfront hotel & spa by Misty blue hotels Hotel Durban

The Waterfront hotel & spa by Misty blue hotels Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 59 out of 217 reviews
Rating 8 - Good. 86 out of 217 reviews
Rating 6 - Okay. 37 out of 217 reviews
Rating 4 - Poor. 17 out of 217 reviews
Rating 2 - Terrible. 18 out of 217 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

LINFORD

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2021

4/10 Poor

Lindokuhle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It wasn’t as what was advertised
Stayed 2 nights in Jun 2021

2/10 Terrible

Thabani

Stayed 1 night in Jul 2021

2/10 Terrible

Mlungisi

Hotel closed

This hotel is closed due to Covid-19 but they still accept bookings and you cant even get a refund.
Stayed 1 night in Jul 2021

2/10 Terrible

Lucia

Travelled with family
Disliked: Staff & service
We arrived friday afternoon. We were placed on the third floor. We booked 2 rooms which we expected to be placed close /next or opposite each other but that was not the case. The lifts were not working and when we asked when are they going to be fixed the lady lied to us and said on that same friday which it never happened until we checked out the next monday. What irratated us was that there was no one to help us the guest with the laggages, we had to carry them to the third floor ourselves. On Saturday we went out and when we came back at night
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2021

2/10 Terrible

Emmanuel baba

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Isaac

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jun 2021

4/10 Poor

Fisokuhle

Disliked: Staff & service, property conditions & facilities, room comfort

Letter of complaint

They were not friendly
Stayed 2 nights in Jun 2021

10/10 Excellent

Nkosinathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Mr J Sipho

Stayed 2 nights in May 2021

6/10 Okay

Gurshem

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too noisy and its a construction site
Stayed 1 night in May 2021

10/10 Excellent

Khosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, staff was cery friendly and helpful
Stayed 1 night in Apr 2021

6/10 Okay

Tsepiso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Nhlanhla Mavis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good rooms, bad service at Waterfront hotel

The hotel itself has lovely rooms, clean and spacious. The service is terrible at reception. Not answering calls, even the welcome was disappointing.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Review

I would not recommend the hotel to anyone. My first impression when I got there is that the place is in disrepair. Tiles missing from walls, only one elevator working, dirty couches as you enter the lobby, etc.. My experience of the room was also not good, there was no toilet paper in the room, there was smelly rotten water in the kettle, it smelled of smoke and the carpet was very dirty. The staff is friendly, but the building is in need of maintenance and and a deep clean.
Stayed 1 night in May 2021

4/10 Poor

Virgil

Business traveller
Disliked: Cleanliness, staff & service, room comfort

Not so Great this time

It was disappointing to say the least. The last time we went there the service was impeccable. This time around the we asked to change a room as the balcony door couldn't lock so we had to wait for the maintenance guy to come in the following afternoon. The carpets have stains on them, the outside balcony was layered with dust and so where the curtains. They only gave us one set of one set of moisturisers when we where there. The food was a mish mash of slop. Only saving grace is the kind and patient front desk staff and the maintenance guy.
Stayed 2 nights in Feb 2021

10/10 Excellent

Nolwazi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Mandla

Liked: Staff & service
Stayed 3 nights in Oct 2020

10/10 Excellent

Thembeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and Great Stay

Enjoyed the stay and service was excellent. Wish they had bar fridge in the room
Stayed 2 nights in Mar 2021

8/10 Good

Ayanda

Liked: Cleanliness, staff & service, room comfort
My stay was wonderful, the problem I had my Linen was sticky, pillows as well. I don’t know why but It was a horrible smell.
Stayed 1 night in Mar 2021

8/10 Good

Sbongakonke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

Thabisitse

Travelled with group
Liked: Cleanliness, staff & service
It looked like it was under construction, it looked nothing like the pictures. The aircon in our room was not working and we were booked in a superior room facing the sun, so it was hot.
Stayed 1 night in Nov 2020

8/10 Good

Jerome Sbusiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Important improvements necessary

All rooms should have bar fridges so the visitors don't have to ask for ice at reception. The shower has no hot water at all or takes. Long for hot water to heat up.
Stayed 1 night in Nov 2020

6/10 Okay

Noluthando

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2020