Note fondée sur 442 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2024
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced during your stay. Our team is committed to providing a pleasant and comfortable experience for all our guests.
We appreciate your valuable input and assure you that we will address the concerns you raised. If there is anything else we can do to assist you further, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Noah, Gestion de l’hôtel
Hi, Ailonzo! We deeply regret to hear such kind of experience you had with us. We have cascaded the same to our relevant team to ensure this does not happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Noah
par un voyageur
Publié le 22 août 2024 sur Expedia
The hotel was nothing fancy, but was clean and the staff were great. For my purposes, the hotel was very close to everywhere I needed to go.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Harrison, Gestion de l’hôtel
Hi, Todd! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
par un voyageur
Publié le 18 août 2024 sur Expedia
Rude reception
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Harrison, Gestion de l’hôtel
We are extremely sorry to know this, Javier! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah
par un voyageur
Publié le 15 août 2024 sur Expedia
Out of the way
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Harrison, Gestion de l’hôtel
Hi, Mike! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
par un voyageur
Publié le 15 août 2024 sur Expedia
Did not feel safe. I was 30 mins from check in time and charged a extra $35
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Harrison, Gestion de l’hôtel
Apologies for the problems you had faced, Derrick! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
par un voyageur
Publié le 13 août 2024 sur Expedia
Great clean and great prices
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Noah, Gestion de l’hôtel
Hi, Mauricio! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
par un voyageur
Publié le 11 août 2024 sur Expedia
I was fine, the power went out twice but that was the weather. No breakfast.
Commentaires de Gestion de l’hôtel
17 août 2024 par Joey, Gestion de l’hôtel
Hi, Winfield! Thank you for your kind words of praise. We are excited to host you soon with an amazing experience. Regards, Joey.
par un voyageur
Publié le 9 août 2024 sur Expedia
Room was clean, Staff was ok. Great location out of city. Only problem was bed was very squeeky, springs wore out. TV didnt get all channels & i had a noisy neighbor. I usually stay here twice a year. Cheaper older rural facility. Works for me.
Commentaires de Gestion de l’hôtel
17 août 2024 par Joey, Gestion de l’hôtel
Hi, Doug! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey
par un voyageur
Publié le 9 août 2024 sur Expedia
TERRIBLE TERRIBLE TERRIBLE
Property Staff was beyond rude and unhelpful, as well as their corporate staff. As they refused to look at cameras for proper evidence, and have their policies rigged against customers.
Commentaires de Gestion de l’hôtel
17 août 2024 par Joey, Gestion de l’hôtel
Something like this should not have happened, Cash'e! We are sorry to hear about the issue you had, however, this has been highlighted with the relevant team to take necessary measures. Regards, Joey
