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carathotel Düsseldorf City

Eco-certified hotel with free WiFi, connected to a shopping center in Düsseldorf

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Photo gallery for carathotel Düsseldorf City

Front of property
View from room
In-room safe, desk, soundproofing, free WiFi
Bar (on property)
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

Map
Oststrasse 155, Stadtmitte, Düsseldorf, 40210
  • Konigsallee
    ‪4 min walk‬
  • Rhine Promenade
    ‪3 min drive‬
  • Mitsubishi Electric Hall
    ‪5 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite (city view)

In-room safe, desk, soundproofing, free WiFi

Suite (city view)

  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (city view)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room (city view)

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Double Room (garden view)

In-room safe, desk, soundproofing, free WiFi

Superior Double Room (garden view)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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About the area

Düsseldorf

Heart of Düsseldorf.A stay at this Stadtmitte hotel places you steps from Savoy Theater and within a 5-minute walk of Konigsallee. Also, K21 Staendehaus is within half a mile (1 km) and Kö-Bogen is within 2 miles (3 km).

What's nearby

  • Konigsallee - 4 min walk - 0.4 km
  • Düsseldorf Christmas Market - 18 min walk - 1.6 km
  • Rhine Promenade - 3 min drive - 2.3 km
  • Marina Düsseldorf - 3 min drive - 2.2 km
  • Mitsubishi Electric Hall - 5 min drive - 4.0 km

Getting around

  • Berliner Allee Tram Stop - 3 min walk
  • Düsseldorf Central Station - 8 min walk
  • Düsseldorf Intl. Airport (DUS) - 20 min drive

Restaurants

  • ‪Meat Atelier - ‬2 min walk
  • ‪Dene & Gör - ‬1 min walk
  • ‪Pssst Bandido - ‬2 min walk
  • ‪Tokyo Lounge - ‬3 min walk
  • ‪Jaipur Prime - ‬1 min walk

About this property

carathotel Düsseldorf City

Eco-certified hotel with free WiFi, connected to a shopping center in Düsseldorf
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 2 meeting rooms available. A library, a vending machine, and multilingual staff are also featured at the eco-certified carathotel Düsseldorf City. Parking is available for a fee.

This Düsseldorf hotel is smoke free.

  • 191 guestrooms or units
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Carathotel Düsseldorf City offers 191 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Düsseldorf hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, German, Polish

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 20 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 21 per person
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

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carathotel Düsseldorf City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 660 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been a favourite for my stays in Dusseldorf. The breakfast service has declined and they no longer cook eggs to order as they did previously. Seems that staffing levels have declined.
Stayed 3 nights in Jan 2025

10/10 Excellent

porndet

Stayed 1 night in Jan 2025

6/10 Okay

Michiko

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its worth staying here

Nice place, clean with friendly staff and a delicious breakfast
Stayed 2 nights in Jan 2025

6/10 Okay

Philip, Shotton

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We’ve stayed in this property eight times ,unfortunately this visit fell significantly below previous standards across the board
Stayed 4 nights in Dec 2024

8/10 Good

Takuya

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Titichai, Vancouver

Liked: Cleanliness, property conditions & facilities
Hotel was decent, clean and safe. Internet was down for 3 days from Nov 25-27, and the staff did not have any solutions. I was relying on fast wifi for work but had to pay expensive data. This was unacceptable for what hotel advertised on their website that “ High-speed WiFi - an important building block in our carathotels service promise.”
Stayed 3 nights in Nov 2024

10/10 Excellent

Alison

Business traveller
Great welcome. Lovely breakfast 😀
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff welcoming and helpful. Room was basic but sufficient. Only negative was the hairdryer, an asthmatic coughing on my hair would have been more effective in drying my hair.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Amenities
Very friendly and helpful staff.
Stayed 8 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel, good public transport option nearby. Large room and bathroom, room looked onto the courtyard, meant it was very quiet. Reasonable choose at the continental breakfast. Self service check in and check out
Stayed 4 nights in Oct 2024

10/10 Excellent

Amir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at reception !
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Good as always
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an easy stroll away from the main station. The check in was with a new tablet system and it was having issues that the staff had to constantly deal with. Quicker to have the staff check in normally. Rooms are excellent, clean and well appointed. Only gripe is the doors of other rooms are constantly slamming in the morning, could do with being a soft close system in them.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Great breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Alison

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cyril

Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice hotel and the best free breakfast I’ve had at a hotel around the world. They do need new hairdryers in the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tatjana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Aly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and convenient
Stayed 1 night in Aug 2024

6/10 Okay

abdullah

Travelled with family
Liked: Cleanliness, property conditions & facilities

Enjoyable with few hiccups

Location was very good. Number of halal food restaurants were nearby. Walk to central station was only about 10 minutes. Walk to Konigsalee was just about 5 minutes. Reception guy was very polite. Check in and check out was very easy. Breakfast was good with lots of choices. Staff there was helpful. Sadly, there was no fridge in, no telephone to call reception or house keeping or room service. Room cleaning was not 100% as our small toilet problem was not solved properly. Else was fine. 😊 we are family of 4.
Stayed 3 nights in Jul 2024

2/10 Terrible

Alex

Stayed 3 nights in Jul 2024

8/10 Good

REBECCA

Stayed 1 night in Jul 2024