Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par ., Gestion de l’hôtel
Dear Guest,Thank you for leaving us with this 10-points review! We're so glad to know you had such an enjoyable experience with us at the Clayton Hotel Düsseldorf. Hopefully see you soon in our hotel.Your Clayton Hotel Düsseldorf
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par DeliaSeng, Gestion de l’hôtel
Dear guestThank you for sharing a review of your experience. Our team here at The Clayton Hotel Dusseldorf is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.We hope you’ll visit us again soon.With Kind RegardsClayton Hotel Düsseldorf
par un voyageur
Publié le 2 juill. 2024 sur Expedia
pool and fitness opened from 11am to 7pm!
Commentaires de Gestion de l’hôtel
3 juill. 2024 par DeliaSeng, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us.At the Clayton Hotel Düsseldorf, we always welcome our guest’s feedback, positive or negative as we believe this is our most important tool we have to help improve our services.Kind regardsClayton Hotel
par un voyageur
Pool hours not user friendly
Publié le 21 juin 2024 sur HotelsSpeedy check-in by a staff member who remained friendly, calm and efficient despite three different things he had to do at the same time. Impressive ! Good location, walking distance to the Düsseldorf main railway station and the city centre. Very comfortable beds, nice and clean rooms. My only reserve relates to the pool, which is nice, on the top floor, with a great view on the (ugly) city. That said, it was not clear to me from the hotels.com description that access to the pool/spa area had to be paid extra. Maybe I did not notice some small asterisk footnote. These unpleasant extras should be shown very prominently in the description of the hotel. I got lucky, because the great receptionist saw my surprise and threw in a free access to the pool area. Second comment : pool hours between11 am and 7 pm are a showstopper for business travelers and not really user-friendly. Try 6 am to 9 pm. All that said, great hotel, and despite my comments, I will come back.
Commentaires de Gestion de l’hôtel
21 juin 2024 par DeliaSeng, Gestion de l’hôtel
Dear guestThank you for sharing a review of your experience. Our team here at The Clayton Hotel Dusseldorf is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.We are currently working hard to make longer spa opening hours possible again.We hope you’ll visit us again soon.With Kind RegardsClayton Hotel Düsseldorf
par un voyageur
Publié le 1 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Clayton Hotel, Gestion de l’hôtel
Dear Guest,thank you for your Feedback.Kind regards,Clayton Hotel Düsseldorf
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 mars 2024 par ., Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your score regarding your recent stay with us.At the Clayton Hotel Düsseldorf, we always welcome our guest’s feedback, positive or negative as we believe this is our most important tool we have to help improve our services.We are very disappointed about the given score, its apparent from your feedback we failed on this occasion, for this we are truly sorry. We would welcome the opportunity to discuss your feedback in more detail, if you would like to afford us this opportunity please feel free to contact us by E-Mail that you will find on our official hotel website.Best Wishes,your Clayton Hotel Düsseldorf
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par ., Gestion de l’hôtel
Dear Guest,Thank you for leaving us with this top score review!We are flattered to receive such generous compliments regarding your overall stay with us.That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you!Kind regards,Clayton Hotel Düsseldorf
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Parfait
par un voyageur
Publié le 23 nov. 2022 sur Hotels
Nice place when staying in Dusseldorf
par un voyageur
Publié le 7 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 mai 2022 par Hotel Nikko, Gestion de l’hôtel
Dear guest, thank you for your review. Your Hotel Nikko
