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Sheraton Duesseldorf Airport Hotel

4.0 star property
4-star eco-certified hotel near Messe Düsseldorf

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Photo gallery for Sheraton Duesseldorf Airport Hotel

Lobby
Executive Room, 2 Single Beds, Non Smoking
Exterior
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Terminal Ring 4, Düsseldorf, NW, 40474
  • Messe Düsseldorf
    ‪7 min drive‬
  • PSD Bank Dome
    ‪7 min drive‬
  • Merkur Spiel-Arena
    ‪7 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪8 min walk‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Düsseldorf

Lohausen stay.Your stay at this Lohausen hotel places you within 3 miles (5 km) of Messe Düsseldorf and Messe Düsseldorf Hall. Aquazoo-Löbbecke-Museum and PSD Bank Dome are also within 3 miles (5 km).

What's nearby

  • Messe Düsseldorf Hall - 6 min drive - 4.3 km
  • Congress Centre Duesseldorf - 6 min drive - 5.0 km
  • Messe Düsseldorf - 7 min drive - 5.1 km
  • PSD Bank Dome - 7 min drive - 4.5 km
  • Merkur Spiel-Arena - 7 min drive - 6.7 km

Getting around

  • Düsseldorf Airport Terminal Station - 4 min walk
  • Eckenerstraße Tram Stop - 14 min walk
  • Düsseldorf Intl. Airport (DUS) - 3 min drive

Restaurants

  • ‪Marché Restaurant - ‬8 min walk
  • ‪Goodman & Filippo - ‬5 min walk
  • ‪Nordsee - ‬8 min walk
  • ‪Marché Mövenpick Düsseldorf Airport - ‬7 min walk
  • ‪Jamie's Deli - ‬5 min walk

About this property

Sheraton Duesseldorf Airport Hotel

4-star eco-certified hotel near Messe Düsseldorf
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 17 meeting rooms, and limo/town car service.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 6426 square feet (597 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified Sheraton Duesseldorf Airport Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Düsseldorf hotel.

  • 1 building
  • 1 floor
  • 195 guestrooms or units
  • 6426 sq ft of conference space
  • 597 sq m of conference space
  • Built in 1989
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sheraton Duesseldorf Airport Hotel offers 195 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (EUR 38.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: EUR 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (43 inch wide door)
  • Grab bar near toilet (37 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 per person
  • Self parking fee: EUR 38.50 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

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Sheraton Duesseldorf Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

John, Bournemouth

Business traveller
Liked: Cleanliness, staff & service
Perfect for stay before your flight. No restaurant just finger food in bar snacks. Must be relying on the airport restaurants to feed people.
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for late arrivals or early departures. Convenient, with helpful staff and room with most amenities. I would only recommend it for airport stays, as there’s not much in the area apart from the airport.
Stayed 1 night in Dec 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A couple of small issues
Upholstered chair leg collapsed when chair was used. Door lock very difficult to lock and front door cracked. Bottled water was a nice touch. Typical “American “ style hotel. Fantastic location.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

6/10 Okay

Stephany

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The sheets were clean and beds comfortable. But- The room was very dirty/dusty. Could see along all the carpeting along walls and corners . Black mold in corners of shower, water leaked on the floor from shower. Room need a deep clean and replacement of Carpet - so atleast you can “see” how old and in need of updating this room was.
Stayed 1 night in Dec 2024

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so easy.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Very close to the airport, quick check in, nice comfy room, great food in the restaurant
Stayed 1 night in Dec 2024

8/10 Good

Birgit

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our one night stay at this property. Being able to just walk across the street to the terminal is very convenient. The early flyers free breakfast we appreciated very much. Beds are very comfortable. We were not happy with the bathroom. Half glass shower makes it easy to flood. Also the shower head was difficult to use and there was some mold in the corner of the bathtub.
Stayed 1 night in Dec 2024

2/10 Terrible

Vinesh, Schiedam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, oudated, paid parking & broken douche
Stayed 1 night in Dec 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly and Don the bartender is wonderful!
Stayed 1 night in Dec 2024

8/10 Good

elka

Liked: Cleanliness, staff & service, property conditions & facilities
The close proximity to the terminal is definitely a major plus. It's just a short walk. Wished it was easier to find. Had to ask someone for directions. They do wake-up calls, but nobody answered the phone when I called to schedule it. There is no convenience store for snacks, juice, etc. You have to walk to the terminal to shop. I feel the room is a bit overpriced but the benefit of the convenience to stay at this hotel if you have an early flight is worth it.
Stayed 1 night in Dec 2024

10/10 Excellent

Mehmet S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very well organized and clean and the staff was extremely friendly, helpful and professional!!! Hotel is directly next to the Airport and everything is in walking distance!
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy, clean and friendly
Great hotel for incoming/outbound flights. We had a few spare hours the night before the flight, so took the easy Train into Dusseldorf for the evening.
Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
WiFi doesn’t cover the entire property- some rooms have no coverage as confirmed by staff
Stayed 1 night in Dec 2024

8/10 Good

Robert, Fort Lauderdale

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and convenient… wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mehul

Stayed 1 night in Nov 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hoetl airport
Very convenient for the airport, clean, comfortable, quiet. Godd staff, hslpful at check in. On site restaurant food is okay, but I thought it was expensive for what it was
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal
Stayed 1 night in Oct 2024

8/10 Good

Aneka, Lighthouse Point

Stayed 1 night in Sep 2024

10/10 Excellent

Kirsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024