Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not as Advertised
Publié le 4 avr. 2024 sur HomeAwayProperty is nice, needs some maintenance. Fridge had cracked drawer and didn’t keep everything cool as it should, grill outside was dirty and fire pit area a mess. Dining table and chairs and sectional sofa needs to be replaced. Biggest issues is the management company, Vacasa, and their horrible communication! The cabin has no cell service and no land line so we couldn’t contact them from the cabin with a snowstorm approaching. We had to call their customer service number when we went into town and got a person in another state far away who didn’t help at all. Finally a local Vacasa contacted us but still didn’t solve all issues. We’ll never use them again.
Commentaires de Gestion de l’hôtel
13 mai 2024 par VrboOwner, Gestion de l’hôtel
Tim, thank you for sharing your feedback, we're glad you thought our home was nice. That said, we apologize for the areas you found needing some TLC and our local manager assured us a new refrigerator drawer was ordered to replace the cracked one. We're sorry for the inconvenience and we hope the compensation you received alleviated some of your frustration. Additionally, we're sorry that the grill was not clean and we shared your comments with the local team so this can be addressed. Please know that the safety of our guests is of the utmost importance to us and we did provide storm prep and maintenance to the home before your arrival. Also, our local manager assured us they were in contact with you during the winter storm to ensure that your party was faring well. We regret these issues kept you from enjoying your stay and hope to have the opportunity to provide you with a truly exceptional vacation experience in the future.
par un voyageur
Relaxing Getaway
Publié le 1 oct. 2023 sur HomeAwayNice quiet property on the lake. Check in process and communication with owner was smooth. Everything clean and in working order. Plenty of pots and pans for cooking but not enough drinking glasses. (They do have some plastic ones). Renter should be aware there are no basic spices not even salt and pepper. Overall a nice, quiet and relaxing place to stay.
par un voyageur
Comfortable Lake House
Publié le 6 août 2023 sur HomeAwayWe spent a week at this house with multiple kids and adults and really enjoyed our stay. The house was well maintained and spacious, plenty of room for everybody to spread out. The deck was a nice feature with several tables so we could enjoy the scenery when we weren't out boating. Very conveniently located with decent proximity to town. We really enjoyed ourselves.
par un voyageur
Nice accommodations great for snowmobile trip
Publié le 5 mars 2023 sur HomeAwayNice stay! Everything you need the there.
par un voyageur
Adult Winter Getaway
Publié le 30 janv. 2023 sur HomeAwayThe property was amazing!!!
par un voyageur de Athens, Wisconsin
Lg grp
Publié le 24 janv. 2023 sur HomeAwayWas great to be able to have the whole family stay in one place. Being we went in winter, getting to the house was a little tricky, but we managed. Gathering space was large enough for us all to be able to eat and play games. Being on the water was great for those wanting to ice fish. Would recommend and would stay again.
par un voyageur
Thanksgiving family gets
Publié le 26 nov. 2022 sur HomeAwayExcellent place, very clean and comfortable.
par un voyageur
Weekend get away
Publié le 25 oct. 2022 sur HomeAwayPerfect location right on the lake beautiful views from every direction nice bridge walk to a camp fire location with lights picnic table very nice plus your own private beach front with sand to walk on and go swimming boat docking with fishing pier
my family loved every minute we plan on booking the same house for are next visit to to Eagle river Wisconsin
par un voyageur
Good house.
Publié le 20 août 2022 sur HomeAwayVery nice house. TV problems was only issue. Direct TV stopped working night before we left. A bit light on kitchen supplies. No big issues.
par un voyageur
Beautiful place
Publié le 8 juill. 2022 sur HomeAwayWe were returning to the area that We love. It was a beautiful place to be since the family place was sold and we have not had anywhere to go. No where anywhere like the northwoods