Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Very Pleasant Stay
Publié le 25 juill. 2024 sur HomeAwayI stayed with my family in July 2024. Despite having a bathroom sink handle break during our stay which required a plumber to be onsite for a couple hours, the overall stay was pleasant.
The location was fantastic and the home very clean. Aside from the AC units in kitchen and master bedroom, all windows are essentially locked, so if you have aspirations of getting a lake breeze into the home while you stay, it’s not likely to happen. The home has an older feel to it, but it was fine for my family as we were just happy to be somewhere beautiful together.
The owner was onsite during the entire duration of the stay and was pleasant when interacting with. This wasn’t a problem for us, however, it should be noted that there is a reduction of privacy that results when this is the case as it was not uncommon to cross paths in common areas, including the beach. It was obviously helpful when issues arose.
Beach area is beautiful and water fairly clean and clear. My kids jumped off the dock and enjoyed playing in the shallow areas of the lake. Although depicted in photos, a canoe is not a part of the booking. Owner was kind enough to provide a canoe to us upon request given it was a primary factor in our booking.
Unfortunately during our stay my 7 year old son slipped in the shower. The bathtub only has 3 small pieces of grip tape, and I did make a direct recommendation to the owner that the tub should be addressed to prevent future issues like this happening to others.
par un voyageur
Unplug and relax
Publié le 28 août 2023 sur HomeAwayLooking for a quiet quite spacious place to unwind and unplug? This place was just that. Beautiful view of the lake. There’s just enough of a sandy beach to build a sand castle. The lake was clear, even at the end of August.
There’s a roomy kitchen with a nice table spot for meals or to play games. The fireplace is enjoyable in the cozy living room where you can also see the lake. Beds were firm and the bedding comfortable.
Very clean place. The owner was very kind and friendly. It felt very much like a getaway while still being very close to St. Germaine and restaurants and cafes. Lovely stay.
par un voyageur de Green Bay
Serene with beautiful view of lake
Publié le 15 août 2023 sur HomeAwayCozy place, view over the lake was breathtaking, cooked on the charcoal grill, fished off the dock (unfortunately nothing was biting). Owner filled the fire pit with sticks which made it easy to get the fire started. We did have to purchase firewood as there was none on site & the bed was more firm than we are used to. However, overall we enjoyed our stay and would stay here again... Hopefully for longer than a weekend.
par un voyageur
Publié le 30 juill. 2023 sur Expedia
nice place, good fishing, very clean
par un voyageur
No towels of any kind
Publié le 16 août 2022 sur HomeAwayNo bath towels, no hand towels, no kitchen towels. Bedroom wall was stained and looked really gross. Pillows smelled musty. Linens are ancient. Spare toilet paper was moist and moldy. Floor is caving in behind the toilet.
Commentaires de Gestion de l’hôtel
10 oct. 2022 par VrboOwner, Gestion de l’hôtel
Hi Patrick, we’re sorry to hear your stay did not meet your expectations. The listing does state that towels are not provided, but we are sorry if this caught you off guard. We encourage guests to thoroughly review the listing before booking, to ensure they find the perfect vacation home for their needs. We've followed up with the homeowner after reading your feedback and they would like to share the following:
-The discoloration in the bedroom is from the compound used to fix a hole that was left and will be painted in the upcoming months
-While the bedding is only a few months old, we know that preference is unique to each guest and we were sorry to hear that you weren’t comfortable during your stay
-We've double-checked all of our paper supplies to ensure that none of them have encountered water
-As is standard in the vacation rental industry, the owner provides a starter amount of toiletries and other essentials, and once that amount is out, it's typical for the guest to purchase more supplies
We've addressed your comments with the relevant teams so that future guests will receive the exceptional service we strive to provide. Thanks for your valuable feedback as we continue to improve!
par un voyageur
Nice but problems
Publié le 3 août 2022 sur HomeAwayI stayed here for a week, my sister joined me for the last few days. We chose this location for easy access to multiple bike trails in the area (excellent for this!).
Positives: 1) No car/road noise; lovely location. 2) Loons calling nightly, hummingbirds flitting around. 3) Well stocked kitchen, although stove had gas leak problems (resolved). 4) Garage space available for bike storage out of elements. 5) Back porch was a lovely place to sit and enjoy the lake view and nice weather. 6) Plenty of comfortable indoor seating. 7) Picnic table is smooth--good work surface outdoors. 8) Firm, supportive beds. 9) Owner on-site was very nice.
Negatives: 1) Communication was nonexistent with "guest contact" and the property manager (Evolve). Only automated check-in info was sent (which was wrong, couldn't get in door when I arrived). Specific queries sent to both channels went ignored. When a problem arose with a stove gas leak, the guest contact did not pick up his phone, nor provide an opportunity to leave a message (they were camping with weak cell signal). We ended up shutting off the gas at the main valve. The guest contact then texted me at 11pm after I'd gone to bed to find out what happened. Owner cleaned the stove burners the next day, but the lack of "reachability" for the "emergency guest contact" in a situation like this was not acceptable. 2) The listing specifically states that a canoe/kayak is available, and shows a picture of a canoe on the dock. This is not true. A large rowboat is available. The canoe is not. 3 specific inquiries were sent about this prior to our arrival, and they were ignored. Felt deceptive, since the canoe/kayak was one of the reasons I chose this place to rent. 3) The lighting in the living room is very dim--almost impossible to read or craft by. I did my reading on the back porch. 4) Only Verizon has significant cell coverage out here. My T-mobile phone could not load websites, so I was unable to load maps or weather reports. No WiFi (known), but don't count on using your phone as a hotspot unless you have Verizon. 5) Listing says "coin laundry"--you need to go into town to the laundromat. Not on-site.
Conclusion: I got by for this week, using the library in Eagle River for internet access for working and loading documents to my phone/iPad for offline work, and using cell signal when in towns when possible. Due to the negatives listed above, however, I would probably not choose to stay here again.
Commentaires de Gestion de l’hôtel
29 sept. 2022 par VrboOwner, Gestion de l’hôtel
Hi Roberta, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
- We're glad to hear you enjoyed your overall stay. We wanted to take this opportunity to clarify that before your stay we made some changes to our listing which included the removal of the canoe in the description, Evolve should have reached out to you to inform you of those changes, but we're sorry that you didn't receive that communication and it caught you off guard. I did offer you the use of a kayak, but you politely declined and indicated you had your own and only went down to the lake once or twice.
- I was surprised to hear that you couldn't contact the guest contact as during that time I was on the premises, I wish you had reached out to me I would have been more than happy to address any concerns or issues you may have had.
- We have never had this complaint before regarding the lighting, but I will address it and evaluate it to see if it needs brighter lighting.
- Outside factors such as cell service for certain carriers are completely out of our control.
We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.
par un voyageur
Nice Cabin
Publié le 4 juill. 2022 sur HomeAwayOur family really enjoyed our time at this cabin. We all were sad to see our time come to an end. It was very comfortable for our family with 3 children 7 and under. Has a nice area for fires with picnic table. We brought a small motor for the boat and our kids loved going for boat rides. The kids also really enjoyed swimming off the dock with a nice sand bottom. We will definitely book again.
par un voyageur
Exactly as advertised
Publié le 20 juin 2022 sur HomeAwayWe had a nice time at this property. No frills, lake experience. Has everything you need to have a great time. Close to downtown St Germain and an east drive to Minocqua. Would gladly stay again.
par un voyageur de Burlington
Great Get Away
Publié le 22 oct. 2021 sur HomeAwayVery nice property that was very relaxing and had a great view of the lake.
par un voyageur
lake view
Publié le 4 oct. 2021 sur HomeAwaycomfortable, quiet, easy to find, GREAT view