Note fondée sur 6 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Beautiful views, nice lake

Publié le 27 juill. 2024 sur HomeAway
While the living spaces were a tad smaller than we thought, it worked well for our family of 6. The lake is a nice one, clear waters and overall pretty quiet (except for that girls summer camp occasionally playing music, but it wasn’t every night and it was on the other end of the lake). The view from the addition is what makes this place special. What could be improved is the downstairs (master) bed— would recommend a refresh there as we felt jealous of our kids on the nicer twin mattresses. But, the lake and the views and the peace and quiet is what we were there for and that was all outstanding. Would stay again.
Commentaires de Gestion de l’hôtel
12 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Mike. We are happy to hear you enjoyed the location, though we apologize for the issues that prevented you from fully enjoying your stay. We wish that you had alerted us to the issues while in the home so that we could rectify the situation as we worked to fix the issues to which you had alerted us. We take guest feedback seriously and have forwarded all your concerns to the local operations manager so that we can take the appropriate steps toward a resolution. We will continue to work with both our local operations manager and the homeowner to make improvements to this home, and we hope you will give us a second chance to impress you.
5 sur 5
par un voyageur

Lake View Beauty

Publié le 12 oct. 2023 sur HomeAway
The lake view alone was worth it. Sadly, we had cold, rainy weather to really be able to enjoy it. With five long-time girlfriends, we managed to enjoy slow mornings over coffee enjoying the lake from the inside. Traveling to nearby towns for shopping and dining was great.
5 sur 5
par un voyageur

Beautiful lake view!

Publié le 1 sept. 2023 sur HomeAway
We had a very enjoyable vacation at this lake house! We were a group of 6 and had plenty of space. We loved the beautiful views of the lake. The outside space was also lovely…large deck, outdoor swing, hammock, fire pit and chairs, large dock. There were also two kayaks available for our use. All in all a great house. We would stay here again.
2 sur 5
par un voyageur

Beautiful Views but Disappointing

Publié le 16 janv. 2023 sur HomeAway
I was looking forward to staying here in one of my favorite places in Wisconsin. The pictures are truly beautiful. In person, I felt it could've used some love. The property is managed by a property management group which lack in detail. First and foremost, you have to walk up a few stairs to get in the cabin and nothing was shoveled. Not the driveway, stairs, deck, nothing. Luckily a shovel was left so we were able to shovel ourselves (like that's what you want to have to do on vacation). There was a sheet of ice on the deck and stairs so it was very slippery and dangerous and the ice was so thick the screen door would hardly open for us to get inside. In the kitchen, there was a sign posted that the dish and silverware had not been sanitized(which is common in VRBOs) and it gave you suggestions on how to sanitize them yourself with warm water and bleach, but no bleach was left behind. I really wish there was because we found mold in the bottom of the wine glasses that were in the cabinets. Also in the kitchen was a sign next to the coffee pot advertising for a "cute coffee place in town." It stated the first cup was complimentary, which is a wonderful gesture, but there was no sample left. Not a huge deal, just get rid of the sign that advertises it. There were no rags or sponges to do dishes with and only one drying towel. There were a ton of light switches but only three labeled which made finding lights very difficult. They had a lot of fun games to play but many were missing parts or broken which was a little disappointing. The concept between the upstairs area and the downstairs master area were wonderful and spacious. My two complaints about the lower level are, there was a Keurig on the desk, which is a great concept for coffee in bed but there were not cups or anything left with it so it defeated the purpose. The other issue I had, which is probably my biggest gripe about this location and made it the most disappointing, is the downstairs has those big beautiful windows that you can look out at the lake. However, it had automatic blinds and curtains on it that were broken and couldn't be opened. The switch would only allow them to open up about 6 inches and it looked like prior renters had tried to fix it but failed and it just wouldn't work. So the whole time, the blinds were completely closed to the outside. Very disappointing!
Commentaires de Gestion de l’hôtel
2 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in and we are saddened to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have forwarded your comments along to our property management, and we do hope we will have another opportunity to impress you in the future. Thank you.
5 sur 5
par un voyageur

Beautiful and Serene cabin

Publié le 3 janv. 2023 sur HomeAway
We had such a wonderful time at Ray’s Retreat. We came in the winter to ski at Brule which is 45 minutes away. The cabin was so beautiful with its wood burning stove to keep us warm and cozy, incredible views of the lake through the all window 3 season porch room, and spacious basement suite with huge shower. It has all the amenities you would want in an incredible area of natural beauty. We will be back for sure. Thank you! One suggestion I would make for travelers is to grab firewood on your way in so you can light a fire right away.
4 sur 5
par un voyageur

Relaxing stay

Publié le 10 avr. 2022 sur HomeAway
We enjoyed family time with our closest family friends. I would rent again in the future summer months. All the amenities of the house were exactly what you need for a weekend stay. The only draw backs of our stay was not having a shovel to clean up sidewalks and stairs. As two families with young children the lack of baby/toddler proofing was a huge safety concern. The awkward staircase that could use a baby gait, outlet plug covers, and the staples on the rope light that enhances the step down into the four seasons/dinning room.
Commentaires de Gestion de l’hôtel
2 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Marisa, we're so happy you had an amazing family vacation and would come back! We'll share your concerns about baby proofing with the local team-- thanks for your feedback! We look forward to hosting you again.