Note fondée sur 124 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Abilene Texas
Publié le 30 mai 2024 sur Expedia
par un voyageur
Publié le 21 mai 2024 sur Hotels
par un voyageur
Publié le 10 mai 2024 sur Expedia
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Need better service/ did not clean my room or more towels .
par un voyageur
Horrible
Publié le 14 avr. 2024 sur HotelsOn arrival, lady was rude from the get go. As she gave me my keys, she followed me to my car where she saw my service dog. She then said there was no pets allowed. I tried explaining to her that on the hotel website it clearly states “pet friendly”, if it didn’t I wouldn’t have booked it knowing I was bringing said service dog. She continued to say no & demanded I give her the keys & that she would give me a refund. I walk inside the building with her to get the refund when she told me it would cost extra for the dog to be here. I explained to her that it was a service dog & tried showing her his papers but she just didn’t want to hear it. With it being a busy weekend in brownwood every hotel within the 25mile radius was booked I had no choice but to pay the extra fee & stay at The Royal Inn. She gave me a new set of keys, which I thought was a little weird. Until we opened the door to the room & got a lingering smell of stale cigarettes. When I clearly requested for a non smoking room but because of my service dog she gave me a smoking room which really affected my asthma. Overall, horrible stay.
par un voyageur
Publié le 1 mars 2024 sur Hotels
par un voyageur
Publié le 29 févr. 2024 sur Expedia
par un voyageur de Bangs
Publié le 22 déc. 2023 sur Expedia
par un voyageur
Publié le 7 nov. 2023 sur Hotels
As advertised ; good value ; clean ; nice front desk
Commentaires de Gestion de l’hôtel
7 nov. 2023 par Paul, Gestion de l’hôtel
Thank you for your business
par un voyageur
Publié le 20 oct. 2023 sur Expedia
Room did not look like rooms in picture. Looks like they are renovating property possibly.
