Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cockroaches beware
Publié le 4 juill. 2024 sur HomeAwayFirst, I would I like to say Vacasa is amazing to work with they helped us out tremendously. Also, always get travel insurance.
Now, for the part I honestly wish I didn’t have to write a review about.
I was sooo excited when I seen this cabin and I snatched it up as quick as I could. The pictures were beautiful that were showed. But to me that did not depict the inside of the house.
We got there I had an uneasy feeling. Was told we could come early because the cleaning crew had gotten there early. I’m honestly not sure if there is even one. Lots of Bugs on ceiling in bathroom, cobwebs in windows that could have easily been dusted by supposed cleaning crew I don’t even want to talk about the mattress pads.
As my family was looking around the property at various things. I was inside and boy was I in for a surprise. I seen the neat benches at the table that had a built in storage area and i reached over the table to look at the other side and when I did there was a cockroach not just a cockroach but a jumping one. And if you see 1 of those things there are 100s of them throughout the home. I also am aware that it’s a cabin and there will be bugs but I’m not ok with cockroaches those things spread like wildfire
Needless to say we left immediately. If I could give the accuracy of the home and cleanliness a 0 I would. We were thankfully able to get all of our money back.
We ended up at a cute little inn in the town. The shops were amazing everyone was so nice.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par VrboOwner, Gestion de l’hôtel
Sara, thank you for your review, we sincerely apologize for the issues you experienced during your time with us.
We are sorry to have been unable to provide you with a pleasant and relaxing vacation experience. We strive to maintain a standard of excellence in home cleanliness and upkeep for the comfort of our guests in addition to being readily available to assist in addressing any questions or concerns that might arise. We make every effort to honor each of our guest's reservations, but there can be circumstances that mean we can no longer safely host a guest. In those instances, we work to provide an alternate home for the dates of the guests' stay, work with the guest to move the dates of their stay, or provide a full refund as available. We apologize for the inconvenience, frustration, and disappointment that this has caused and we hope to have the opportunity to host you in the future.
par un voyageur
Peaceful and relaxing
Publié le 9 juin 2024 sur HomeAwayTruly a log cabin in the woods - peaceful, comfortable, clean, great way to sit back and enjoy nature.
par un voyageur
Code didn’t work that we had been texted to get key. Had to call.
Publié le 18 sept. 2022 sur HomeAwayNeeds a deep cleaning maybe once a month. Dropped something under the couch n had to pull it out. Very dirty. Spider webs thick. Fireplace was full of ash. No wood.
Commentaires de Gestion de l’hôtel
24 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We apologize for the house not being cleaned as thoroughly as is our standard. Please know that local staff is available to assist with any cleanliness issues you encounter while in the home. We hope to get the chance to host you again! Thank you.
par un voyageur
Cabin House with a view
Publié le 27 août 2022 sur HomeAwayGreat location! Beautiful views! Just understand this is a cabin. Nothing more, nothing less. While the location and views are amazing there are many things that could be updated in the cabin. Outlets are old and not very secure. BBQ is not a full size but a small table top. Microwave has the wrong turntable in it, so it makes clunking noises. Also you will need to make sure no food is left out, we had a mouse visit the counters every night. This is definitely a beautiful spot, really just needs a few upgrades and it would be amazing!
Commentaires de Gestion de l’hôtel
24 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us, we are glad you enjoyed our lovely home. We deeply apologize for the pest issues you experienced during your stay and appreciate you bringing these issues to our attention. Our homes are treated quarterly for pests, and our property manager has assured us that they are taking preventative measures to combat the entrance of unwanted critters. We make every effort to present clear, accurate descriptions of our homes in order for guests to make informed decisions on their rental choices. We encourage guests to reach out with any questions or concerns prior to booking, as we are happy to help. We look forward to hosting you again soon!
par un voyageur
Beautiful cabin right on the water
Publié le 22 juin 2022 sur HomeAwayWe had a fantastic stay at the cabin in Boothbay. Fantastic location at the end of a 'peninsula' that was wraparound water views. The cabin is very old, but beautiful and in great shape. Everything that we needed was there for us and we were very comfortable. Due to the age of the cabin (not a lot of insulation/protection from the elements), it was a little dusty and we saw a few small bugs that were easy to relocate back outside. We did have a need to contact someone local, and we did not have any luck. No one contacted us to make sure we got into the property and offer assistance, so we had no connection to someone if we really needed help. We called the Vacasa line that was available on the listing and followed the prompts for assistance with not being able to access the property. We were on hold for over 30 minutes before we hung up when we found the lost key. This was on the last day, but could have been an issue if we had a real need for assistance and did not have any humans to assist us during the stay.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi, Lance, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We are happy that you enjoyed the location of our cabin. We apologize that you felt the home was not on par with our cleanliness standards. We strive for a standard of excellence in ensuring that our homes are clean and accommodating for our guests. Additionally, we regret that you had difficulties reaching our team. Please know that this is not standard as we aim to provide quick communication should any issues arise. We appreciate you allowing us the chance to improve and hope that you will give us the opportunity to host you in the future.
par un voyageur
Perfect Getaway
Publié le 8 août 2021 sur HomeAwayWhat a wonderful find. Such a peaceful, relaxing spot. We loved it!
par un voyageur
Quintessential Maine Cabin
Publié le 2 août 2021 sur HomeAwayThis was the perfect Maine cabin! Well appointed and clean. Easy access to Boothbay Harbor restaurants and shops. Loved having coffee on the deck in the mornings. Gorgeous views!
par un voyageur
Maine Coast Getaway
Publié le 1 août 2021 sur HomeAwayNice cabin, our daughters loved playing the board games and exploring the rocky areas next to the water, especially at low tide. The cabin was clean and the outdoor deck was relaxing to sit on.
par un voyageur
Awesome Location!!!
Publié le 15 juin 2021 sur HomeAwayThis was a perfect place for our family to unwind and reconnect! The cabin itself is pushing 100 years old and it oozes with history. We discovered all of this by exploring the cabin and noticing the details about it. We felt as if we had stepped back in time to simpler days while staying here. It was wonderful.
We read aloud by the fire at night. We rented kayaks and hiked. We spent most of the rest of our time on the deck, the dock, and on the rocks, or by the fireplace at night. We bought baked goods from the local fire station fundraising sale. We sampled the General Store. We tried to take it all in.
The views are amazing! We watched the lobster fishermen check their traps, enjoyed the sunsets and all the wildlife. We saw seals, a bald eagle, herons, and all sorts of other water birds right from the deck. It is a nature lover’s paradise.
This cabin is a very special place. It is rustic, however, and you need to expect that going in. Beds are very comfortable, but living room furniture is a futon and some older chairs. It might be nice to update this furniture to some more comfortable seating.
We are blessed to have spent some time here, adding to the memories that many have made here before us. Thank you.
par un voyageur
Great quiet place.
Publié le 5 juin 2021 sur HomeAwayGreat place Rustic but comfortable. Close to restaurants and shops but private wish we had more time to stay.
