Note fondée sur 887 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Receptionists are rude. Noise from other rooms unbearable. Washroom horrible.never stay here again. Never recommend
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hilton, Gestion de l’hôtel
Thank you for your feedback, your comments are very important to us. We are sorry to hear we failed in meeting your expectations. We most definitely share with our senior team as they will address accordingly. Once again, our apologies for failing short. Have an awesome day!
par un voyageur
Publié le 29 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juin 2024 par Hilton, Gestion de l’hôtel
Thank you for taking the time in providing your feedback, we are sorry to hear that we did not meet your expectations. I can assure you this is not the norm of what we provide to our guests. We most definitely share our comment to our senior team. In addition, our hotel will be undergoing renovations hopefully end of summer or ending of this year. Thank you again, have a wonderful weekend!
par un voyageur
Publié le 6 avr. 2024 sur Expedia
Super
Commentaires de Gestion de l’hôtel
18 juin 2024 par Wanda, Gestion de l’hôtel
Hello, much appreciate your feedback! We are happy to hear we met your expectations. We look forward in being at your service in the near future. Have a safe and fantastic day!
par un voyageur
Publié le 9 juill. 2023 sur Expedia
Pas de literie pour le divan lit, alors que nous avions réservé pour 4 personnes. Attente interminable pour les obtenir.
Chambre n’était pas propre (beaucoup de poussière et tapis très sale).
Commentaires de Gestion de l’hôtel
19 juill. 2023 par Hilton East Brunswick Hotel, Gestion de l’hôtel
Hello Andréanne, we are so sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We understand your frustration and assure you that we will bring this claim to our management. We truly hope you will allow us to make up for this experience in the future.
par un voyageur
Publié le 31 déc. 2022 sur Expedia
La chambre étais pas propre même des cheveux dans la salle de bain
L’état de l’hôtel en général a besoin d’amour semble même à l’abandon ….
Par contre le déjeuner 10 sur 10 le matin
Commentaires de Gestion de l’hôtel
3 janv. 2023 par Hilton East Brunswick Hotel, Gestion de l’hôtel
Hello Michael, we are so sorry you did not fully enjoy your stay with us. We appreciate your feedback, and will address these issues. We hope to make up for this experience in the future!
par un voyageur
Mauvais rapport qualité prix
Publié le 11 sept. 2022 sur HotelsPas de gel douche, seulement une savonnette.
Ne pas prendre le pdj dans la réservation, c’est un comptoir starbuck et pour 17$ en plus de la chambre j’ai eu droit à un café et à un sandwich (pas bon)
Personnel au check-in très froid, très directif
Il y a un restaurant mais la nourriture est passable : Burger moyen et frites trop cuites
Salle de sport ok
Point positif : La proximité de l’autoroute
Commentaires de Gestion de l’hôtel
13 sept. 2022 par Hilton East Brunswick Hotel, Gestion de l’hôtel
Hello Stephanie, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will take this into consideration.
par un voyageur
Publié le 12 nov. 2021 sur Hotels
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Hilton, Gestion de l’hôtel
Hello, we much appreciate your feedback! We most definitely share with our team. We look forward in be at your service in the near future. Have a lovely weekend!
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par Hilton, Gestion de l’hôtel
Hello, we much appreciate your feedback! We happy to hear we met your expectations. We will share with our senior team. We look forward in being at your service in the near future. Have a wonderful weekend!
par un voyageur
Horrible....
Publié le 22 août 2024 sur HotelsThe carpets look and feel dingy as if they haven't been shampooed in ages. The tops of furniture were covered in dust. The couch had an unpleasant smell. The large window was full of fingerprints and dust.The sheets were clean but the quilt was sandwhiched between two top sheets, which made everything get bunched up. Perhaps some proper duvet covers? Every time we rode an elevator the floors were filthy. Main entrance in front of hotel had everything from banana peels to coffee grinds all over the driveway. The Starbucks food items looked as if they have been there forever. The lobby furniture is so filthy, I didn't even want to put my luggage on it. This place needs a deep cleaning and new houskeeping manager along with it. Also, the shower door doesn't stay closed as it would roll open due to bad adjustment of the wheels. The ceiling in the bathroom has mildew and the paint is chipping/cracking.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hilton, Gestion de l’hôtel
Hello, much appreciate your feedback. We are so sorry to hear not meeting expectations. We will share with our senior team to be discussed. We hope you will reconsider in the near future and give us another opportunity in being at your service. Have a great weekend!
