Note fondée sur 87 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Good value , staff very helpful
par un voyageur
Publié le 11 sept. 2024 sur Expedia
We have stayed at The Prince Of Wales before,
It is now under new management and they are making great improvements. The facilities are good and moving toward excellent.Very helpful staff,very good value, plenty of parking. We will be staying there again, as this is convenient for us whilst on the I.O.W
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Ronnie & Sam , Gestion de l’hôtel
Thank you very much for your review, we are glad that are hard work is being noticed, thank you for your custom and look forward to seeing you next time.
par un voyageur
Publié le 25 août 2024 sur Expedia
Pleasant enough, wifi wasn’t working, bathroom clean but small. Reasonable price
Commentaires de Gestion de l’hôtel
1 sept. 2024 par ronnie, Gestion de l’hôtel
Sorry the wifi was recently upgraded and there is now wifi in every room.
par un voyageur
Publié le 24 août 2024 sur Expedia
There is no reception as such just wait at the bar..the girls were helpful. When I arrived one helped carry my bag up the stairs to my room, which was neat, tidy and clean. The breakfast waiter was also friendly.
My negative was it was a bit noisy at night and it looks like it could do with some maintenance on the roof and the gutters, from my bedroom window. Having my bathroom separate to the room was a slight inconvenience but the location being right opposite the entrance to Osborne House was a plus. Also within walking distance to the shops and the ferry terminal.
I could see from my window that maintenance needs to be done on the gutters.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Prince of Wales team, Gestion de l’hôtel
Sorry about the gutters but we have only been here 4 weeks and have not got round to them yet.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Prince of Wales team, Gestion de l’hôtel
Thank you for your amazing feedback score
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Prince of Wales team, Gestion de l’hôtel
thank you for your feedback
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Bed room was clean. Service at breakfast needs improvement
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Prince of Wales team, Gestion de l’hôtel
sorry we were new to this at the time of your stay and we hope everything has improved since your stay.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Prince of Wales team, Gestion de l’hôtel
sorry your stay was not as expected
par un voyageur
Publié le 11 juill. 2024 sur Expedia
We booked a room and arrived at 9pm to find the hotel closed when check-in time end according to the website at 10pm.
Hotel refused to refund us as it was a non refundable room but it is their mistake.
Please be aware check in end at 9pm
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Prince of Wales team, Gestion de l’hôtel
Sorry the previous owner has passed away and us as new owners did not take over till 6th July
par un voyageur
Publié le 12 juin 2024 sur Expedia
Building does look shabby on the outside., but the interior and the room l had was modern clean and well maintained. The staff are friendly and the breakfast was excellent.
