Note fondée sur 799 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 déc. 2021 sur Hotels
Très belle prestation, grande chambre, personnel très sympathique et disponible.
Ne pas oublier son adaptateur secteur UK car ils n'en ont pas de prêt à l'accueil
Commentaires de Gestion de l’hôtel
20 déc. 2021 par Caroline Edwards, Marketing Manager, Gestion de l’hôtel
Thank you for taking the time to provide us with your feedback. I'm glad that you enjoyed your stay and I hope we can welcome you back in the future. Best Regards Caroline Edwards, Marketing Manager
par un voyageur
The staff has been excellent - congratulations
Publié le 18 nov. 2020 sur Hotelspar un voyageur
Cosy
Publié le 24 sept. 2018 sur Hotelsséjour remarquable
chambre spacieuse et confortable
Petit déjeuner trés varié
produits frais
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Peter Botterill General Manager , Gestion de l’hôtel
Thank you for taking the time to provide us with your feedback. I'm glad that you enjoyed your stay with us. I hope we can welcome you back in the future.
Warm Regards
Peter Botterill General Manager
par un voyageur
Publié le 20 janv. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2018 par Peter Botterill General Manager , Gestion de l’hôtel
Thank you for taking the time to provide us with your feedback. I hope we can welcome you back in the future.
Warm regards
par un voyageur
Ok, nothing special.
Publié le 3 oct. 2024 sur HotelsStayed for one night. Room ok. Felt a little dark. Bed was a twin pushed together. Not the most comfortable. Toilet slow to fill and noisy. Sink had coffee solashes and iron, when I tried to use, spat out brown water. Luckily I hadn’t put the shirt on the ironing board.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par AJ, Gestion de l’hôtel
Dear AndyThank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza FELBRIDGE - GATWICK.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Kind regards Aymen – Front Office Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par AJ, Gestion de l’hôtel
Dear YasotharanThank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza FELBRIDGE - GATWICK.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Kind regards Aymen – Front Office Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par AJ, Gestion de l’hôtel
Dear John,Thank you for taking the time to tell us about your experience at Crowne Plaza FELBRIDGE - GATWICK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at 01342337700 or frontofficemgr@cpfelbridge.com.Sincerely,AYMEN JEBRI Front Office Manager01342337700frontofficemgr@cpfelbridge.com
par un voyageur de Welwyn Garden City
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par AJ, Gestion de l’hôtel
Dear David Thank you for taking the time to leave such a nice score. I was delighted to read that you enjoyed your time with us and I will share your comments with the rest of the team. Thank you again and we look forward to welcoming you back in the future. Kind regards Aymen – Front Office Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par AJ, Gestion de l’hôtel
Dear Nicola, Thank you for taking the time to leave such a nice score. I was delighted to read that you enjoyed your time with us and I will share your comments with the rest of the team. Thank you again and we look forward to welcoming you back in the future. Kind regards Aymen – Front Office Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par AJ, Gestion de l’hôtel
Dear Carl Thank you for taking the time to leave such a nice score. I was delighted to read that you enjoyed your time with us and I will share your comments with the rest of the team. Thank you again and we look forward to welcoming you back in the future. Kind regards Aymen – Front Office Manager
