Note fondée sur 297 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 févr. 2023 sur Hotels
Hotel agréable, en face de la mer. Chambre et SdB spacieuse, mais problème d'eau chaude toute la semaine (peut-être une nouvelle méthode eco-friendly pour utiliser moins d'eau sous la douche ?) Personnel sympathique mais pas toujours les mêmes consignes : j'ai fait plusieurs repas au restaurant, il a parfois fallut que je paie le repas directement par carte, et d'autres fois c'était mis sur ma note a régler en fin de sejour...
Commentaires de Gestion de l’hôtel
27 févr. 2023 par Sefton., Gestion de l’hôtel
Dear Esteemed Guest, Good afternoon to both you and your Family, and we trust that you are all very well.Many thanks for your constructive and honest feedback, it is truly appreciated. Please may we profusely apologize for the various issues that you were exposed to, which is totally unacceptable. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided you with.We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful 2023. Kind regards, Sefton and Team.
par JEAN-JACQUES
Publié le 20 sept. 2017 sur Hotels
Très grand hôtel face à la mer. Bien pour passer une nuit.
par The Ugly Genius de France
Séjour Parfaite
Publié le 22 sept. 2014 sur HotelsHôtel Neuf - toute confort - à recommander
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Sefton., Gestion de l’hôtel
Dear Esteemed Guest - Gregory, Good afternoon to both you and your family, and we trust that you are very well. Many thanks for your constructive and honest feedback in terms of your rating, it is truly appreciated. Please may we profusely apologize for the matters that you were exposed to. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided you with. We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of August. Kind regards, Sefton and Team.
par un voyageur
Amazing stay
Publié le 10 août 2024 sur HotelsAmazing, very clean. Only thing is the iron that you have to go to an ironing lobby can’t get an iron to the room. Probably one of the best Hotels I’ve been to 👌
Commentaires de Gestion de l’hôtel
12 août 2024 par Sefton., Gestion de l’hôtel
Dear Esteemed Guest - Anonymous,Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a safe and healthy month of August. Kind regards, Sefton and Team.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Sefton., Gestion de l’hôtel
Dear Esteemed Guest - Alan,Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a safe and healthy month of August. Kind regards, Sefton and Team.
par un voyageur
Publié le 3 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Sefton., Gestion de l’hôtel
Dear Esteemed Guest - Gloria,Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a safe and healthy month of May. Kind regards, Sefton and Team.
par un voyageur
8 out of 10 in neatness
Publié le 24 juin 2024 sur HotelsHotel staff was friendly always willing to help.We got a bigger room than we booked for v.,very comfortable
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Commentaires de Gestion de l’hôtel
25 juin 2024 par Sefton., Gestion de l’hôtel
Dear Esteemed Guest - Anonymous,Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a safe and healthy month of May. Kind regards, Sefton and Team.
par un voyageur
Publié le 22 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2024 par Sefton., Gestion de l’hôtel
Dear Esteemed Guest - Mmabatho,Good morning to both you and your Family, and we trust that you are all very well. Please may we thank you for your feedback in terms of your rating, it is truly appreciated. We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property in the very near future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a safe and healthy month of May. Kind regards, Sefton and Team.
par un voyageur
Average
Publié le 9 mai 2024 sur HotelsJust a place to put my head down and moving onto the next destination
Commentaires de Gestion de l’hôtel
10 mai 2024 par Sefton., Gestion de l’hôtel
Dear Esteemed Guest - Nuo-Hua, Good morning to both you and your family, and we trust that you are very well. Many thanks for your constructive and honest feedback in terms of your rating, being "average", it is truly appreciated. Please may we profusely apologize for the matters that you were exposed to. We honestly pride ourselves on service excellence, however it is evident that we have failed in terms of our overall performance and execution thereof , which I personally must take responsibility for, and in addition to this I would like to add that we are most certainly not proud of the service offering that we provided you with. We truly hope that this will not discourage you from visiting our property in the future. Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your Family a Safe and Blissful month of May. Kind regards, Sefton and Team.
