Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
3,5 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2020 sur Hotels
Definitely not a four star hotel. The rooms were big and the ones with the sea view bad an amazing view. But the rooms had issues as it they needed maintenance. The main door lock was broken and one day we found the room open. It was not closing properly and even the new room we were moved to had issues with lock. The toilet seats were not stable at both rooms and both rooms cabin doors mechanisms were partially broken and do the doors were not closing properly. Some window blinds were again not closing properly. Overall you could find a lot of small issues that were a bit annoying and definitely were showing the lack of attention. We also had issues with the electricity one night going on and off every 1min and the next day due to apower cut off we didn't have water for some time after retuknf to the room from the beach. It was quite annoying. This was because of a fire but again I don't understand how they didn't have a power generator. We were not offered any refund, or even a drink or some sort of offering as an apology. The breakfast was at least average with nothing there being really fresh. No frsh orange juice, honey and jams all came in small plastic supermarket boxes. And also if you wanted any other coffee apart from a watery black coffee you had to pay for it. I don't know if these changes are recent but I would say that the hotel service and rooms don't reflect a 4* hotel and the price we paid.
Commentaires de Gestion de l’hôtel
2 sept. 2020 par Xemoni Hotel, Gestion de l’hôtel
Dear guest,
thank you for taking the time to share your overall impression following your stay in our hotel. We were sorry to learn that your experience didn’t match your expectations. However, we didn’t understand or weren’t informed about your overall disappointment, during your stay at the hotel.
As for the cut off due to the big fire, we feel obligated to thank you for your patience and understanding for any inconvenience that came up during your accommodation. Unfortunately, we all witnessed a unique situation due to the nearby fires. We assure that your health and your comfort have both been an issue of major concern of us. While our generator was not working properly, we suggested you to find another hotel for you to stay, as it was impossible to have it fixed due to the fact it was Sunday.
As for complimentary you were moved to our best and most expensive room of the hotel. that had not issues with lock as you are mentioning but your card key had been demagnetized for a reason (maybe you had put it near to your mobile phone).
Regarding your review on breakfast, we would like to add that our breakfast includes butter, honey and marmalade in individual packages according to safety measures against corona virus. Other than that, our breakfast is rich of traditional tastes in addition to bread, pastries, cheese, meat, yoghurt, olives, eggs (boiled, fried, omelets), handmade pies, fresh fruit, juices, milk, seasonal vegetables ,cereals, filter coffee, etc.
It would be a pleasure to welcome you back and fulfill your expectations.
Kind regards,
par un voyageur
Publié le 23 août 2020 sur Hotels
The staff was amazing they really make a difference they are extremely helpful and kind.
Commentaires de Gestion de l’hôtel
28 août 2020 par Xemoni Hotel, Gestion de l’hôtel
Dear guest,
We would like to thank you for being our guest and for your positive feedback!
Kind regards
par un voyageur de Athens
Publié le 9 août 2020 sur Expedia
Unique, gorgeous small hotel in a stunning location. Very clean and comfortable, and the family/employees are friendly and helpful (and know how to find the best beaches!). Pictures and reviews do not do this place justice!
Commentaires de Gestion de l’hôtel
9 août 2020 par Xemoni Hotel, Gestion de l’hôtel
Dear Mrs Hillary,
We would like to thank you for being our guest, here at Xemoni Hotel, and for posting your great review. We were happy to note that you enjoyed your stay and all services were to your satisfaction.
We appreciate your comment on our staff and will share this with the team here.
We all look forward to welcoming you back in the near future.
Best regards
par un voyageur de Montreal
Publié le 17 août 2019 sur Expedia
This place is stunning! Magnificent view of the sea, everything you need is minutes away, the staff will make you feel like family and immensely welcoming. Staying here will meet your highest expectations.
par un voyageur
Υπέροχο 3ήμερο στο Xemoni!
Publié le 18 juin 2019 sur HotelsΈνα υπέροχο 3ήμερο στο Xemoni. Πολύ ωραίο κατάλυμα, τέλειες εγκαταστάσεις, υπέροχη θέα. Εξαιρετικό και πλούσιο πρωινό με ντόπια και σπιτικά προϊόντα. Ζεστή ατμόσφαιρα και λόγω των προσεγμένων εγκαταστάσεων αλλά και λόγω των ιδιοκτητών, ενός υπέροχου ζευγαριού και του γιου τους που έκαναν την διαμονή μας αξέχαστη γιατί απλά αγαπούν αυτό που δημιούργησαν και αυτό που προσφέρουν στους επισκέπτες τους. Συγχαρητήρια ! Θα σας ξανάρθουμε και εμείς και φίλοι μας,
par un voyageur
Publié le 18 juin 2019 sur Expedia
par un voyageur
Would buy the place and live in it if I could!
Publié le 30 mai 2018 sur HotelsExcellent breakfast, best place to relax, wonderful hosts and beautiful rooms and common areas. Highly recommended. Not a place to work if you need WiFi but enough for reservations, etc.
par Tim
nice but
Publié le 24 juin 2016 sur Hotelsbeautiful hotel and view. Internet and fridge didn't work during our stay. pricey compared to other hotels.
par ANGELOS
Publié le 13 mai 2016 sur Hotels
