Seraphim Retreat: Nannup's all-species farm cottage! Hotel Reviews

4 sur 5

par un voyageur

Ce voyageur a laissé seulement une note Publié le 1 nov. 2024 sur HomeAway

5 sur 5

par un voyageur

Brilliant place to stay.

Publié le 12 oct. 2024 sur HomeAway

3rd or 4th time we’ve stayed here. Love the place and love the area!

5 sur 5

par un voyageur

The House that Fred Built

Publié le 12 sept. 2024 sur HomeAway

A really cute "cottage" with all the amenities. Very quiet area and close to Nannup township. Nice and comfy beds with loads of extra blankets for the cooler evenings we experienced. We took advantage of the fire and the reverse cycle. Could imagine it would be lovely during the warmer weather with nice outdoor facilities and the views are magnificent. Small things - most powerpoints/remotes were marked. Worked out the stove top - maybe mark the powerpoint as it was not on when we arrived so took a few to work out piezo. We couldn't work out/light the oven and instructions would have helped. I was surprised that the property was not totally fenced given it was dog friendly. We don't use the "collar" system mentioned in the guide at the house. Might be worth mentioning on the site so people are aware that they need to manage this - I would have brought my long lead and stake so that she could spend time outside without my constant supervision. In saying this we had a fantastic time and would certainly recommend and come again :)

5 sur 5

par un voyageur

Seraphin accommodation.

Publié le 17 août 2024 sur HomeAway

The house that Fred built…we loved this property; it’s perfect for our two dogs and ourselves. Lots of character and very comfortable.

5 sur 5

par un voyageur

Publié le 10 août 2024 sur Expedia

I liked everything there. Its perfect. No need something to say.

3 sur 5

par un voyageur

The good bad and ugly

Publié le 31 juill. 2024 sur HomeAway

Plenty to enjoy about this property (loc/prox to nannup town and tea/coffee/condiments) but was let down by dirty towels on arrival, the doors and floor giving the feeling that they were going to collapse/general condition of building and weird smell near fridge. Not a fan of having security cameras over the front door - don't know if your being watched or listened too??? Overall its a pass given the $$$

3 sur 5

par un voyageur

Cleanliness and cameras concerning

Publié le 11 mai 2024 sur HomeAway

Him: I found the abundance of outdoor security cameras, 7 by my count, quite unsettling. The cameras are designed to send notifications to the owner by PC or phone app, using audio and visual surveillance feeds. The security measures felt excessive. You can't walk anywhere around the property without being potentially watched. The security camera for the outdoor patio area is also concerning as it compromises the personal privacy of guests. One patio camera overlooks a bedroom so you need to close the curtains. The automated outdoor lighting and patio heater didn't work. The owner requested we keep our showers limited to 3 minutes and to take our garbage away with us when we left. His listing says a wood fire is available, however after booking (which was non-refundable) he emailed us and retracted saying not to use it. The same was said for the washing machine. Also no ping pong table. The listing needs updating. Cleanliness was lacking indoors, with issues like dirty toilet seat, dog slobber on glass sliding doors, and heavy dust accumulation under beds. We only came across one cockroach in the kitchen but bug spray was available. Kitchen appliances were left grubby. Property is not on a river. Her: The bottle of wine was a welcoming touch. We booked for 5 nights. We do have 2 small dogs which made it appealing. Unfortunately, the photos and listed amenities are misleading, but the location is rural and peaceful. The lack of cleanliness was very concerning for me.

Commentaires de Gestion de l’hôtel

2 oct. 2024 par VrboOwner, Gestion de l’hôtel

We are quite surprised by this review, which doesn’t reflect most guest experiences and could have been easily resolved by reaching out to us. This is a property that is not always occupied, in a rural setting, and we make no apology for our security features! It is true that each entrance to the property is covered by a camera (four functional ones in all, recording to hard drive in the house)…these are all on the exterior and not angled at seating area etc. The outdoor light and patio heater (not advertised features) absolutely work- you have to switch them on, and the remote is labelled!! There IS a ping pong table, in the shed labelled “Ping Pong”… As we explained, because of the very late rains this year we did not allow the log fire to be used that weekend and did politely request water wise behaviour as our tanks were very low!. It was very unusual weather but as a firefighter I am confident this policy was sensible! The other comments are confusing and unfair, in our view. - for example, “the property was not on a river”….. we made no such claim!! This guest left the property unlocked and dirty, but we chose not to review it because “if you can’t say something nice…”

4 sur 5

par un voyageur de Perth