Note fondée sur 431 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Although the hallways were a bit out dated, the lobby and the room were updated and very nice. The beds also were very comfortable.. Great hotel for the price
par un voyageur
Publié le 25 août 2024 sur Hotels
par un voyageur
Publié le 25 août 2024 sur Expedia
Air conditioner rattled all night. Poor breakfast options.
Commentaires de Gestion de l’hôtel
26 août 2024 par Gill, GM, Gestion de l’hôtel
Dear Dale, We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disappointment in our breakfast options and the upkeep of our accommodations. All of your feedback is gratefully received and will be discussed internally, as we're always looking to improve for the future. Should you wish to discuss any aspect of your stay further, please do not hesitate to reach out to us offline. Thank you, and we hope you'll give us another chance soon.
par un voyageur
Bad
Publié le 18 août 2024 sur HotelsThe guy at counter try to get me husband to say he put a hole in bathroom door when we reported it when we saw it
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relations, Gestion de l’hôtel
Dear Hollie,Thank you for being our guest and bringing your experience to our attention. We're concerned to hear about your recent interaction with our team member. It is always our goal to provide courteous, respectful service, and we apologize for any shortcomings in this regard. Your comments will be discussed internally to ensure we are upholding our high standards of hospitality. We hope to provide you with a more seamless stay should you return to the area.
par un voyageur
Clean, Comfortable, Great price.
Publié le 15 août 2024 sur HotelsIt was exactly what I needed, a clean and comfortable bed, a refrigerator for my soft drinks, and a clean bathroom with a shower head that actually had some water pressure which is important for people like me who have very thick and heavy hair all at a very reasonable price. I am still waiting for my $100 hold to be removed, kind of thought that would have happened by now but hopefully I'll get that back soon.
par un voyageur
Publié le 12 août 2024 sur Expedia
Quietness
par un voyageur
Publié le 9 août 2024 sur Expedia
par un voyageur
Publié le 7 août 2024 sur Hotels
par un voyageur
Publié le 7 août 2024 sur Expedia
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Gill, GM, Gestion de l’hôtel
Dear Rebecca,Thank you for staying with us and for providing your feedback! We are saddened by the rating you have provided which stems from your last experience with us as your previous stays have been comfortable. As noted earlier, with the phone systems out we weren't able to receive any external phone calls for a couple of days.you should be able to call the travel agency to receive the refund as the payment was collected by them and we haven't charged the card they provided. Hope you would give us another chance!
