Huge Poconos house w/ private pool & tennis court Reviews

John you were at the home for two days before messaging me about any issues. You provided absolutely no pictures or videos even though I asked multiple times so I can reach out to my handyman. Every time I asked for proof, you just ignored my message. The hot water was running before you checked in and both showers were clearly used during your stay. The hot water was also checked after you left on the 19th and it was working perfectly in both showers. I’m not sure what you mean by “taking care of the place” because you broke the dishwasher, left the heat and AC system running at the same time causing the system to stop working properly , refused to pay the pet fee even though you brought two large dogs (one of which had an accident on the bathroom floor and dining room carpet) , and demanded a payment of $500 from me when you claimed your own garbage bags were destroyed by animals. You broke the house rules by bringing more than said amount of guests as well as purposely blocking off the studio guests driveway which was shown on camera. You were made aware that I have a handyman near by to help 24/7 with any issues during your stay yet you never asked for any assistance. Not once was I provided with any proof of broken appliances, improper maintenance or safety issues. Now you are asking for a refund after staying the full stay, enjoying the home & amenities and never showing any proof for your claims. As a host this was the worst experience Iv ever encountered with a guest.

Thank you for the feedback Sean. The dining room has lights along the wall and there are also lights along the hallway and kitchen directly next to the dining room. The chandelier is only for decor purpose it doesn’t have any lightbulbs in it. I apologize there wasn’t enough light for you in the home. I take the cleanliness of the home very seriously however it is a house that has been in my family for over 20 years so it won’t look as modern as homes do now. As for the washer/dryer & garbage, that was mentioned a day prior to your check-in, in the message I sent you. There’s a 24/7 laundromat less than 5 minutes from the home I let you know about. You didn’t mention anything about having extra garbage however I did let you know not to even worry about having 30 gal black bags and to leave your extra 13 gal bags and the cleaning company would take care of it. I’m very glad you and your family enjoyed your experience overall. Thank you for visiting!

Thank you so much Zev! You’re welcome back anytime!

Thank you very much. We would love to host you guys again!