Note fondée sur 654 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Restaurant à proximité en voiture
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Hotel Management, Gestion de l’hôtel
Dear Mario, Thank you for sharing your feedback about your recent stay at Extended Stay America. It's wonderful to know you found a restaurant conveniently located nearby, accessible by car. We hope you enjoyed your dining experience. If you have any specific recommendations or if there's anything else you'd like to share about your stay, feel free to let us know. We appreciate your feedback and look forward to welcoming you back. Safe travels!Sincerely,Hotel Management
par un voyageur
Publié le 11 août 2023 sur Expedia
The hotel was ok. But no coffee in the morning, 1 hour before the breakfast closing time.
Commentaires de Gestion de l’hôtel
12 août 2023 par Hotel Management, Gestion de l’hôtel
Dear Alain, Thank you for your review; it's nice to hear you enjoyed your overall stay with us. However, we are sorry that the coffee was not replenished during breakfast; thank you for bringing this to our attention. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels!Sincerely,Hotel Management
par un voyageur de Saint Eustache
Publié le 25 avr. 2022 sur Expedia
Le fait de disposer d'une cuisinière et d'un réfrigérateur.
Commentaires de Gestion de l’hôtel
26 avr. 2022 par Hotel Management, Gestion de l’hôtel
Martin, thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.
Sincerely,
Hotel Management
par un voyageur de Ottawa
Publié le 7 oct. 2019 sur Expedia
Motel est bien et la personne a l’accueil était très gentille et polie. Chambre était propre. Le petit déjeuner pourrait être améliorer. Qualité prix très bien. Y retourne certainement.
Commentaires de Gestion de l’hôtel
8 oct. 2019 par Hotel Management , Gestion de l’hôtel
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our front desk staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon.
Sincerely,
Hotel Management
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Here’s my simple review. DO NOT STAY HERE EVER ……………………….
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management , Gestion de l’hôtel
Dear Andrew,Thank you for taking the time to review our hotel. We are sorry for not meeting all your expectations. We want every guest to enjoy everything about their time with us; therefore, we regret any inconvenience you experienced. We will share your feedback with our team as we are committed to providing exceptional service to our guests. Thank you for your feedback. We hope you will give us another opportunity to demonstrate the excellent service we are known for and that you should have experienced on this visit.Sincerely,Hotel Management
par un voyageur de Roselle
Publié le 26 sept. 2024 sur Expedia
The rooms are a bit old, the property and even the room smells a lot of cigarettes despite being a smoke-free room. The discretion says breakfast is included but it is only coffee and a snack. Stay away from this property!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Andres D.,Thank you for your feedback regarding your recent stay. We sincerely apologize for the issues you experienced, particularly concerning the room's condition and odor and the breakfast offerings not meeting your expectations. Your comments are invaluable in helping us identify areas for improvement, and we will address these concerns with our team to enhance our guests' experience. We appreciate your insights and hope you might consider giving us another opportunity to provide a more pleasant stay.Sincerely,Hotel Management
par un voyageur
Publié le 24 sept. 2024 sur Expedia
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Very good but need more maintenance.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Adrian, Thank you for your feedback! We’re glad to hear that you had a good experience overall. We appreciate your suggestion regarding the need for more maintenance, and we will be addressing this with our team to ensure our facilities meet the highest standards. Your input is invaluable as we strive to enhance our guests' experience. We hope to welcome you back soon for an even better stay in the future! Safe travels!Sincerely,Hotel Management
par un voyageur
Publié le 22 sept. 2024 sur Hotels
