Note fondée sur 5 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Was a RUFF START

Publié le 17 oct. 2024 sur HomeAway
Was a rough start first the heat didn't work and then later in the afternoon I realized the lights weren't working but after we got the bugs worked out it was a beautiful stay
Commentaires de Gestion de l’hôtel
25 oct. 2024 par VrboOwner, Gestion de l’hôtel
From the owner: "Hi Anita, Thank you for your feedback! We’re glad to hear that you ultimately enjoyed your stay and found it beautiful. We do our best to ensure the house is warm upon arrival by setting it to be warm well in advance, and we encourage guests to reach out if they experience any issues, as we cannot help if we aren’t informed. Our property maintenance team is always ready to assist. As for the lights, it’s possible that the outdoor switch was inadvertently used, which can sometimes cause confusion. Ultimately, the systems worked for you, and we appreciate your understanding. We hope to welcome you back for another stay!"
4 sur 5
par un voyageur

Everything you need!!!

Publié le 5 sept. 2024 sur HomeAway
Beautiful place. Fish right in the back yard or on the kayaks. Build a fire and light up the sky. Very cozy and comfortable inside.
3 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
The cottage was very clean and communication with the host was excellent. The downside was the bed, it had a plastic mattress cover that made it difficult to sleep. Last night, we slept on the couches.
Commentaires de Gestion de l’hôtel
26 août 2024 par Author, Gestion de l’hôtel
Dear Marlene,Thank you for taking the time to leave your review. We’re pleased to hearthat you found the cottage clean and appreciated our communication. Westrive to maintain high standards of cleanliness and are glad this met yourexpectations.We’re sorry to learn about the discomfort you experienced with the bed. Themattress protector is indeed a common practice to ensure hygiene and extendthe life of the mattress. However, we understand how it might have affectedyour comfort. We would have been more than happy to assist you with thisissue if it had been brought to our attention during your stay. Wegenuinely regret that you didn’t have a restful night’s sleep and willcertainly take your feedback into consideration for future improvements.Thank you again for your feedback and for staying with us. We hope to havethe opportunity to host you again and provide a more comfortable experience.
4 sur 5
par un voyageur

Tawas Visit

Publié le 9 juill. 2024 sur HomeAway
The cottage was clean and suitable for our visit. The TV did not work, and we needed to get assistance from an employee connected with the property manager to fix it on the second day of our stay. Bedrooms are small. The neighborhood was nice and close to shops, restaurants, etc. Overall, it was a nice visit.
5 sur 5
par un voyageur

Sparkling Clean & Charming

Publié le 18 juill. 2023 sur HomeAway
When you arrive the outside appearance is simple & tidy. Upon entering you find an over the top clean home. The quality of the cleanliness & very new carpet gives the whole place a clean & fresh appearance. Kitchen is adequate with all new appliances. But it is small, especially the frig. I would make sure to have a cooler for the porch to keep drinks in if you are bringing in much food or beverage. Also plan on bringing in ice small counter top ice maker is there but if you use much ice get a 5# bag. Getting in was a little tricky. As warned by the owner the code lock is finicky. Owner was available by phone to guide us to outside key station but if it was really dark that could of been tricky too. Please find a new solution!! All the furniture was of comfort & in good shape. Bath towels etc. Appeared brand new and in a good quantity. Which is important since there is no washer or dryer. Only disappointment was using the TV. My husband an Engineer & Techie took about 20 mins to get it to function. Selections were very limited with most things to choose from being "CLIPS" not full programs. Being in beautiful Northern MI you might think you don't need alot of TV selection but it rained everyday & night we were there. So nighttime outside time was limited. We would come back & recommend this to family & friends.
Commentaires de Gestion de l’hôtel
11 août 2023 par VrboOwner, Gestion de l’hôtel
From the owner: "Pamela we are so happy that you enjoyed your stay at our home on Tawas Lake. We strive to provide you with everything you need to make your stay in Tawas relaxing and enjoyable. We have smart TVs in the house and haven’t had any problems. We could have had Spectrum reboot the modem for the internet if we were aware of the problem. We are sorry for the inconvenience. We are glad you enjoyed your stay and hope you will come back."