Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 oct. 2024 sur Expedia
This hotel is spotless. I was that impressed, i asked them to pass on the message to their housekeeping staff. The building shows signs of usual wear and tear but Nadia & her team obviously work hard at keeping the areas clean. No signs of cobwebs or dust...anywhere.
For the price we paid, it was an excellent choice.
Ive paid much more for hotels which have no where near the cleanliness of this place.
Staff are very pleasant and welcoming. Well done to all.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your wonderful feedback with us. We are thrilled to hear that you found our hotel spotless and were impressed by the hard work of our housekeeping staff, especially Nadia and her team. It's delightful to know that you found our hotel clean and free from cobwebs or dust.
We are glad that you found our hotel to be an excellent choice, especially considering the price you paid. Our team always strives to provide a pleasant and welcoming experience to our guests.
Your kind words of appreciation mean a lot to us and serve as encouragement for our entire team. We will make sure to pass on your compliments to Nadia and her team.
Thank you once again for choosing us, and we look forward to welcoming you back.
Warm regards,
Team OYO
guestsupport.na@oyorooms.com
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your experience with us. We apologize if our service did not meet your expectations. We appreciate your feedback and will work towards improving our offerings. If there is anything specific that you would like to highlight or discuss further, please feel free to reach out to our team at guestsupport.na@oyorooms.com. We value your patronage and hope to have the opportunity to serve you better in the future.
Warm regards,
Team OYO
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Nice budget hotel for what you pay, sea view was great. Only one of three bay windows opened the 5 inches legally allowed for the 2nd floor, all had been painted shut so had no air flow.
No hot water in room, maintenance came to look and said room hadn't been used for 7 days so needed to run the hot tap for over 15 minutes to get it to tepid. Had to do this the next two mornings aswell and gave up using the sink as was only cold water, fine for brushing teeth.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your experience with us. We're glad to know that you liked our budget hotel and enjoyed the sea view. However, we apologize for the inconvenience you faced regarding the bay windows and the hot water issue in your room.
We have noted your feedback about the painted shut bay windows, and we'll work on ensuring better air flow in our rooms. Regarding the hot water, we apologize for the inconvenience caused. We have shared your feedback with our maintenance team to avoid such instances in the future.
If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. We'll be more than happy to assist you.
Warm regards,
Team OYO
par un voyageur
Publié le 27 sept. 2024 sur Expedia
No plug was provided for the sink as was said when we queried how we could wash in the sink. They said we don't provide one, which was later after three days provided, after we had used 2 toilet rolls in the plughole to enable us to wash.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 13 sept. 2024 sur Hotels
The hotel itself was formly home to refugees nothing against them but the owners have clearly ran off with the profits.
No hot water on three occasions and no water at all 2 occasions
Would not recommend.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Booked this hotel for a one night stay when no other options were available. The room was clean and the bed was surprisingly comfortable but it was very dated! We knew that when we booked it so really, it was exactly what it said on the tin - basic and dated but if you need a cheap night, it’s clean.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Barbara, Gestion de l’hôtel
Thank you for rating us with such awesome words, Kathryn! We will strive to keep up with your expectations every time. Regards, Barbara
par un voyageur
Publié le 30 août 2024 sur Expedia
The staff were very helpful and friendly, but the room was very hot with only one window opening. The bed was quite uncomfortable as well. I honestly think I'll go there again.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Noah, Gestion de l’hôtel
Thank you for your appreciation, Michael! We hope to give you a consistent service every time. Regards, Noah
