Note fondée sur 249 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,5 Service et personnel
3,0 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Manager, Gestion de l’hôtel
Hello Corey,We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any feedback you'd like to share so we can address any concerns and make things right for you.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello Marcus,We are thrilled to hear that you enjoyed your stay with us! Should you have any further feedback to share, please feel free to reach out to us directly. We look forward to welcoming you back soon!
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello Renae,We are excited to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Manager, Gestion de l’hôtel
Hello ismileez88, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juin 2024 par Manager, Gestion de l’hôtel
Hello Randall,We are delighted to hear that you had a fantastic stay with us! It was a pleasure hosting you, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 20 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Manager, Gestion de l’hôtel
Hello Mo,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Manager, Gestion de l’hôtel
Hello Courtney,We are sorry to hear that your experience did not meet your expectations. Please do not hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and strive to make improvements for our guests' satisfaction.
par un voyageur de League City
Publié le 26 mai 2024 sur Expedia
All good but website says pool. We asked and were told it's permanently closed.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Manager, Gestion de l’hôtel
Hello Denise, We regret any inconvenience caused by the temporary closure of our pool. For the most up-to-date amenities information, we recommend contacting our front desk directly before your next stay. Thank you for your understanding, and we hope to welcome you back in the future.
par un voyageur
Publié le 23 mai 2024 sur Expedia
It’s ok to stay a night and leave but there’s bugs everywhere and it’s old
Commentaires de Gestion de l’hôtel
24 mai 2024 par Manager, Gestion de l’hôtel
Hello Rae, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Go anywhere but here
Publié le 3 mai 2024 sur HotelsThe main door to the room has no weather stripping so you can hear everything through the cracks around the door. This includes the sound of an auto mechanic doing repairs in the parking lot at 2am with an pneumatic impact wrench,and someone else who kept pressing the panic button on their key fob for their truck at 4 am. No idea why people would do this, but this hotel seems to attract these types of people.
You can also see light around the perimeter of the door which also let several insects into the room which would fly around trying to get to the lights. The room had a heavy mildew smell. The desk chair was bent and tilted forward so you could not really sit in it.
Breakfast was very limited, no hot food items and the pancake batter was out.
The internet was good however, so I guess it's got that going for it. ¯\_(ツ)_/¯
Commentaires de Gestion de l’hôtel
4 mai 2024 par Manager, Gestion de l’hôtel
Hello Brent,We appreciate your detailed feedback regarding your recent stay. We're pleased to hear that you found the internet service satisfactory. Your concerns regarding noise levels, room maintenance, and breakfast options have been duly noted for our continual improvement efforts. We value all guest comments and strive to enhance our services accordingly.