Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Sweet hidden cabin
Publié le 6 août 2024 sur HomeAwayOverall this property fit our needs for a couple nights. It had basic necessities in a private woodsy location. Not as clean as we would prefer, but our family was happy for beds, a bathroom, and kitchen amenities on Orcas!
Commentaires de Gestion de l’hôtel
5 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi Alli, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback as a means to continually improve our homes for future guests.
We hope to host you for another truly carefree and great vacation in the future!
par un voyageur
Not as Advertised
Publié le 31 juill. 2024 sur HomeAwayThis property is not correctly advertised and I would like for VRBO to contact me regarding a refund. We are 3 adult friends who wanted some room to stretch out, and seeing that this VRBO slept "5", we felt that we would be comfortable. When we arrived, we were disappointed to find only a queen bed and a loft that was marked as off limits to guests. The loft had the majority of the sleeping spots in the property. It was also advertised as having a pull out couch, which the couch in the living room is not. It left us feeling uncomfortable and squished. Unfortunately I can't recommend this property, despite it being in a great area and very cute. Good for a couple but definitely not for more than two adults.
Commentaires de Gestion de l’hôtel
23 août 2024 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for the inconvenience that you have experienced during your stay with us. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Not as listed!
Publié le 7 juill. 2024 sur HomeAwayWe booked this place with the understanding that it would sleep our 4-person group. It stated it has a one bedroom and then a loft with a bed. We got an email leading up to our stay that the loft would no longer be available due to safety concerns but were told there would be a pull out couch. That worked for us so we didn’t think twice. Upon arrival we learned that there actually isn’t a pull out couch, simply a couch. One person from our group had to sleep on the floor each night. The owner and management company (Vacasa) nickle and dimed us and didn’t feel it was fair to give us a reasonable refund. The listing still shows it sleeps 5. IT DOES NOT - BEWARE! Would not book this place or anywhere managed by Vacasa again.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, John, for your feedback! We sincerely apologize for the issues you have encountered during your stay. We are disappointed to read that your recent experience was not satisfactory. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
We would gladly stay at this darling place again!!
Publié le 16 mars 2024 sur HomeAwayThis tiny home is extremely well appointed. The windows let in plenty of light and makes this place so cozy. The kitchen may be small, but it had everything we needed to cook....plenty of pots, pans, utensils, small appliances, etc. The furnace in this little place keeps the place very toasty and comfortable. The water for the shower and sinks heats up quickly, too. The location is nice and private and was easy to find. The property manager was amazing and helpful. The only drawback to our vacation was when I fell down the stairs and banged myself up badly and the property manager directed us to a local clinic to be seen by a doctor. We loved this place and do plan to come back again. Such a darling little place!
par un voyageur
Cozy Cabin
Publié le 10 févr. 2024 sur HomeAwayMy sisters and I enjoyed our stay at your Raccoon Retreat. It is in a nice spot, easily accessible to Eastsound, Olga, Mt. Constitution, and surrounding areas. One downside is that the beds in the loft were quite uncomfortable, so we ended up sharing the master bed, and with one sister sleeping on the couch downstairs. Overall, we had a lovely time.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par VrboOwner, Gestion de l’hôtel
Hi Laurie and Peter, we are grateful that you visited us and that you provided us with insightful input. We are happy to know that your stay with us was lovely. We value your feedback that we can do better, and we will forward any worries about bed comfort to our management team for review. We appreciate your stay and hope to have you again soon.
par un voyageur
Raccoon Retreat
Publié le 20 janv. 2024 sur HomeAwayCozy, quiet getaway cabin. Good WIFI. Stove, fridge, microwave, tv, furnace and space heater. Short walk to spectacular views.
par un voyageur
It was great
Publié le 19 nov. 2023 sur HomeAwayThe bed can be better. But ww loved buying local food and cooking! Very peaceful
Commentaires de Gestion de l’hôtel
22 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Jennifer, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback as a means to continually improve our homes for future guests.
We hope to host you for another truly carefree and great vacation in the future!
par un voyageur
Stay at raccoon retreat
Publié le 5 nov. 2023 sur HomeAwaySetting, lovely, quiet.
House: reasonably clean. Loft area seemed a bit dusty.
Suggestions:
1. Clear directions to location. Outdoor light near road or reflective house # clearly visible on road. We got lost. Thankfully, a Vacasa agent was available by ph and used her computer to help us locate the place.
2. All mattresses are tired and need to be replaced.
3. Refrigerator: building up ice along entire back. Also loud. Often indications refrigerator is about worn out. Was that way when we arrived. We did not touch setting.
Thank you again for providing housing in a beautiful place.
Commentaires de Gestion de l’hôtel
5 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Mark. Thank you for your review. We love hearing how much you enjoyed your stay. While mattress comfort is subjective, we will be sure to pass along your feedback. We will also be sure that our local team follows up on the fridge to ensure it is functioning properly. Thank you for staying with us. We hope you'll visit again.
par un voyageur de Washington State, U.S.A.
Well-appointed, convenient and cute.
Publié le 30 oct. 2023 sur HomeAwayWell-appointed and clean except for the urine odor in the master bedroom. It’s an adorable little cabin, but too bad about the smell. It wasn’t constant, but when you walk past the entrance to the ledge and also when passing through the hall. Linens, dishes, bathroom all clean. Convenient location.
Commentaires de Gestion de l’hôtel
14 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Three night stay.
Publié le 17 sept. 2023 sur HomeAwayLovely private cabin, fairly close to many things to do.
The refrigerator is small and noisy and full of frost.
Commentaires de Gestion de l’hôtel
2 oct. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
