Note fondée sur 341 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,4 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Eric,We are delighted to hear that you had a wonderful experience during your stay with us! We hope to welcome you back again soon for another enjoyable visit.
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Michael,We're sorry to hear that your experience was not perfect. Please reach out to us to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues to ensure a better experience for you in the future.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Property owners seem upset and stand offish, almost inhospitable. Otherwise a great location and a great quiet place to stay.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello Zane,We appreciate your feedback and are glad you enjoyed the location and quiet ambiance of our hotel. We will share your comments with our team for further improvement. It's our priority to ensure all guests have a comfortable stay.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Easy checkin
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
Hello April,We appreciate your feedback regarding the check-in process and are pleased to hear it was easy for you. If there are any other aspects of your stay you would like to share, please feel free to reach out to our management team. Thank you for staying with us.
par un voyageur
Publié le 30 juin 2024 sur Expedia
I like that there were many options for parking and many options for the eating just right beside motel. I didnt like that there wasnt steps. It was hard to pack my luggage up the stairs as heavy as it was. For 160.00 you would think you would have an elevator. It like it was pretty basic for the price. For an individual cottage with State Resort Park resort, you would pay 213.00 total for two nights. Very nice. Although not all the bells and whistles, it still is an individual standing building. I dont have to fight the steps for my luggage. Not to mention you could hear alot through the walls and doors.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Manager, Gestion de l’hôtel
Hello Sylvia,We appreciate your feedback regarding the parking and dining options offered near the hotel. We apologize for any inconvenience the lack of steps caused during your stay, we strive to accommodate all guest preferences. Your comments are valuable in helping us make improvements for future guest comfort. Thank you for sharing your experience with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Just what we need for a day on the lake and the beds were comfortable for some good sleep.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jeremy,We are delighted to hear that you enjoyed your stay with us, especially the comfortable beds for a good night's rest. We are pleased to know that our location was convenient for your day on the lake. We hope to welcome you back soon for another relaxing stay.
par un voyageur
Publié le 20 juin 2024 sur Expedia
Clean and simple....as advertised
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello kristal,We're delighted to hear that you found our hotel to be clean and simple, just as advertised. Your feedback is greatly appreciated, and we thank you for taking the time to share your thoughts with us. Should you have any further comments or suggestions, please do not hesitate to reach out to us.
par un voyageur
Just ok.
Publié le 4 juin 2024 sur HotelsThe bathroom hadn’t been swept/mopped. Hair and dirt all over the floor.
Commentaires de Gestion de l’hôtel
6 juin 2024 par Manager, Gestion de l’hôtel
Hello Catherine,We apologize for any inconvenience caused during your stay. We encourage guests to report any concerns to our staff immediately for prompt attention to maintain our high cleanliness standards. Guest feedback is valuable for us to better serve you in the future.
par un voyageur
Okay
Publié le 4 juin 2024 sur HotelsGood mattress on bed. Hallway noisy.
Breakfast very limited-waffles, toast 2 cerals, coffee, apple juice and orange juice.
Thats all
Commentaires de Gestion de l’hôtel
7 juin 2024 par Manager, Gestion de l’hôtel
Hello Barbara,We appreciate your feedback on our comfortable mattresses and take note of the noise concern in the hallway. Your comments on our breakfast options are duly noted for further review and improvement. Thank you for sharing your experience with us.
par un voyageur
Publié le 9 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mai 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Robert,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.
