Note fondée sur 254 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2023 sur Expedia
It was dirty, thay change the room and since the room smeel bad and the matress was broken.
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Hotel Management, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur de West Wyoming
Publié le 23 oct. 2024 sur Expedia
The staff is very friendly.
par un voyageur
Hotel was dirty and experience was unpleasant.
Publié le 22 oct. 2024 sur HotelsThis place was having extensive work done. It was dirty, dusty. They finished working around 4-5 pm, but didn't clean up after that. Debris was all over. The room didn't look or feel clean. YOU SHOULD HAVE MADE A NOTE IN THE WEB SITE THAT THE HOTEL WAS UNDERGOING EXTENSIVE CONSTRUCTION. If I had known this we would have gone elsewhere. We need to trust that your presentation of a property is accurate. This it was not.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Horrible stay. Hotel is under renovation all over the place. Lobby was a mess and exercise room was not done or able to be used because of construction. Breakfast area was a mess. Room was missing alarm clock, coffee maker, shampoo or anything in kitchen. Bathroom was dirty, carpet had stains. We had 5 of us in room with two beds and pull out bed and had to ask for more towels because they only provided two. Bedding was missing for pullout bed. Found a live bug on bathroom counter. Breakfast was coffee, granola bar, oatmeal or muffin. Paid for the stay and asked Expedia for some sort of discount because we did not get what we paid for as advertised and was denied.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Complete renovation work happening, everywhere is dusty and dirty. General basic cleaning for the room was very bad. Staff was disengaged, considering the condition of the property I would have expect high level customer service to make up for the things that are missing. Please dont advertise the free breakfast, it is a granola bar with coffee.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
The place was very convenient for us as we booked last minute (same week). The service was spot on, everyone was very nice and friendly. However, the place was under construction (hence my rating), it wasn’t terrible I’d just wish we’d known beforehand. It’s definitely going to be very nice and 5 stars once that’s done!
par un voyageur
Not good at all
Publié le 20 oct. 2024 sur HotelsThe property is clearly being ungraded. They offer “breakfast” but if you consider muffin and nutrgrain bars as that, then you’re ok. No coffee was refilled. Have ice but bring your own cooler, no ice bucket. Have full kitchen and dishwasher but not one supply. You have to bring your own. For $600 for 2 nights, it was a $50 hotel. Very disappointing. Only saving grace was night front desk lady. Not her fault there is nothing there. Will never stay here again. Oh and only half roll of toilet paper in bathroom. Had to ask for towels. And no toiletries in bathroom - make sure you don’t forget anything or you’re going to the store.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
I have never left a review on a hotel stay before but this was purely unacceptable. While I know this was a value priced hotel, the conditions were the worst I’ve ever experienced. The hotel was being renovated so I can look past the dust and mess everywhere. My room and bathroom were not cleaned from the previous stay. I had black hair in the shower and on the bathroom sink. There was broken glass in my hallway and could have easily cut someone’s foot. There was no drinking water on property and this experience was just not acceptable for any hotel of any caliber.
I would please have some contact me about my stay
par un voyageur de Malvern
Publié le 19 oct. 2024 sur Expedia
This hotel has been under construction for over a year. No notice was offered when booking. Every piece of furniture in the lobby is covered with plastic. Blue painters tape is on every wall, on every floor. Cardboard and wood cover doors and floors. Plastic is all over the floors. Elevators are covered in construction table. The lobby is filled with dust and construction debris. I’m not sure how they are allowed to actually rent out their rooms. The room looks like a construction crew was in here today. Furniture is disgusting. Floor is filthy. Not one hanger. One small bar of soap, no shampoo, no conditioner. Extremely dissatisfied and zero recourse. Staff doesn’t seem to care one bit. Do NOT book this hotel!
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Had Expedia informed me that the place was under major interior renovations, I would have looked elsewhere.
