Note fondée sur 613 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,0 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Un enfer! Fuyez…
Publié le 19 juill. 2024 sur HotelsGrosse arnaque ! Payer 174€ pour une chambre minuscule (seulement la taille du lit, aucun passage autour) sans fenêtre (soit disant il y a une case à décocher … pour dire « pas de chambre sans fenêtre » au moment de la réservations mais les indications de la réservations sont trompeuses « rideaux occultants »…).
Je déconseille vivement, prenez une auberge de jeunesse c’est plus confortable et 2 fois moins cher!!!
Commentaires de Gestion de l’hôtel
20 juill. 2024 par easyHotel Edinburgh Manager, Gestion de l’hôtel
Hello, Thank you for your time to leave us a feedback. We are sorry to hear your stay with us wasn't satisfactory. As a super budget hotel, we only offer the basics for a good night’s sleep which are bed, shower and warmth. Our offer is directed to the specific type of travelers who are looking for affordable accommodation in the great location wanting to explore the city rather than staying in the hotel. We understand our concept may not be suitable for everybody and we are trying to be as transparent as possible regarding the hotel facilities and extra charges. Detailed information about the size of our rooms can be found online, where it can be checked prior to making a booking. We always encourage our guests to check all the information on a website before making a booking. We are very sorry to learn that you have not checked anything apart of location and price. We wished you checked all the details available to avoid your expectations not being met. Kind Regards,easyHotel Edinburgh Team
par un voyageur
Publié le 14 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juin 2024 par easyHotel, Gestion de l’hôtel
Dear Claudine,Thank you for your review. We are pleased to hear you enjoyed your stay with us and hope to welcome you again on your next trip to Edinburgh.Kind regards,easyHotel
par un voyageur de Val D Or
Publié le 3 juin 2024 sur Expedia
Très froid dans la chambre, sous les 20 deg. Par de contrôle dans la chambre. L’eau chaude est plutôt tiède. Il y a même un signe dans la salle de bain pour fermer la porte lorsqu’on prend la douche pour éviter de faire partir le système d’alarme. Si je ne compte ces 2 points, chambre agréable et très bien localisée
Commentaires de Gestion de l’hôtel
4 juin 2024 par easyHotel Edinburgh Manager, Gestion de l’hôtel
Dear Donald,Thank you for your review. We are delighted you appreciated our location and found our rooms to be pleasant and nice. As a budget hotel, we offer compact rooms with minimal facilities that were designed to maximize the space as much as possible. Our brand is to ensure that we can offer the best city center location and for a rate that is the cheapest in the area. In order to do so we bring it back to great basics where you can enjoy a great stay that is both comfortable and clean. We understand that this might not be for everyone, which is why we find it so important to read through all the provided information on our websites, where we share things, such as photos of the rooms. We are very sorry if this has not been made clear to you before you booked your stay with us. We appreciate your feedback and please accept my sincerest apologies for the issues that you experienced during your stay. I can assure you that our team is working hard every day on improving our standards and services based on our guest’s opinions to make sure we can meet all expectations.We hope to welcome you backKind regards, easyHotel Edinburgh Team
par un voyageur de Val D Or
Publié le 23 mai 2024 sur Expedia
La chambre est très petite bien que très adéquate. Peut-être un peu trop petit pour 2 personnes.
L’emplacement est formidable
Commentaires de Gestion de l’hôtel
23 mai 2024 par easyHotel Edinburgh Manager, Gestion de l’hôtel
Dear Donald,Thank you for your feedback. We are happy to hear that you appreciated our city centre location. As a budget hotel, we offer compact rooms with minimal facilities that were designed to maximize the space as much as possible and to provide the great basics for our guests. We understand that this might not be for everyone, which is why we find it so important to read through all the provided information on our websites, where we share things, such as photos of the rooms. We are very sorry if this has not been made clear to you before you booked your stay with us. We appreciate your feedback and hope to see you back soon. Kind regards, easyHotel Edinburgh
par un voyageur
Publié le 25 avr. 2024 sur Hotels
Chambre 3 m2 dans un immeuble plastique et pas de fenêtres ! Pas d autre commentaire, nous vous laissons le soin de prendre des photos des chambres bien sûr non insonorisées !
Commentaires de Gestion de l’hôtel
26 avr. 2024 par easyHotel Edinburgh Manager, Gestion de l’hôtel
Hello Claire,Thank you for your reviewWe are disappointed that you found our room size to be small. easyHotel Edinburgh is a budget hotel which offers space-efficient rooms, designed to meet basic needs. We have tried to maximize the space in order to provide the most competitive price in the heart of the city center.As a super budget hotel, we only offer the basics for a good night’s sleep which are bed, shower and warmth. Our offer is directed to the specific type of travelers who are looking for affordable accommodation in the great location wanting to explore the city rather than staying in the hotel. We are a super budget hotel offering simple value and basic facilities which may not be suitable for everybody. This is why the detailed information regarding room sizes and facilities can be found online, where it can be seen before making a booking.It is the Guest who chooses a certain type of room (with window, windowless or standard). There is also an option to upgrade the room (if available) when the room booked does not meet the Guest's expectations.We understand that our concept is not for everybody this is why we place such an importance on reading all the information opposed to checking only the location and price. We wished you checked all the details available to avoid your expectations not being met. We’re sorry to hear you didn’t find your stay to be good value for money.Thank you again for your time, and our apologies for any inconvenience caused.Best regards,easyHotel Edinburgh Team
par un voyageur
Pratique pas cher
Publié le 30 mars 2024 sur HotelsSuper emplacement à 10-15 minutes de tout. super bon rapport qualité prix
Petit et super propre rien à dire !
Commentaires de Gestion de l’hôtel
31 mars 2024 par easyHotel Edinburgh, Gestion de l’hôtel
Dear Guest,Thank you for your review. We are pleased to hear you enjoyed your stay with us and we hope to welcome you again on your next trip to Edinburgh.Kind regards,easyHotel
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Déçu de la chambres qui nest pas les même sur les photos mais par contre tres propre et un superbe accueil
Commentaires de Gestion de l’hôtel
16 févr. 2024 par easyHotel Edinburgh Team, Gestion de l’hôtel
Dear Stephane, Thank you for your review. We are very sorry if your stay with us wasn't satisfactory. However, we are happy to hear you found our facility clean and our staff welcoming. As a budget hotel, we offer compact rooms with minimal facilities that were designed to maximize the space as much as possible. Our brand is to ensure that we can offer the best city center location and for a rate that is the cheapest in the area. In order to do so we bring it back to great basics where you can enjoy a great stay that is both comfortable and clean. We understand that this might not be for everyone, which is why we find it so important to read through all the provided information on our websites, where we share things, such as photos of the rooms. We are very sorry if this has not been made clear to you before you booked your stay with us. We appreciate your feedback and please accept my sincerest apologies for the issues that you experienced during your stay. I can assure you that our team is working hard every day on improving our standards and services based on our guest’s opinions to make sure we can meet all expectations. We hope to welcome you back Kind regards, easyHotel Edinburgh Team
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Accessibilité ! Hôtel minimaliste mais parfait pour la visite à pied dans Édimbourg !
Commentaires de Gestion de l’hôtel
13 févr. 2024 par easyHotel Edinburgh Manager, Gestion de l’hôtel
Dear Burgaud,Thank you for your review. We are delighted you found our hotel to be accessible and close proximity to main attractions. We are very sorry if your stay with us wasn't satisfactory. As a budget hotel, we offer compact rooms with minimal facilities that were designed to maximize the space as much as possible. Our brand is to ensure that we can offer the best city center location and for a rate that is the cheapest in the area. In order to do so we bring it back to great basics where you can enjoy a great stay that is both comfortable and clean. We understand that this might not be for everyone, which is why we find it so important to read through all the provided information on our websites, where we share things, such as photos of the rooms. We are very sorry if this has not been made clear to you before you booked your stay with us. We appreciate your feedback and please accept my sincerest apologies for the issues that you experienced during your stay. I can assure you that our team is working hard every day on improving our standards and services based on our guest’s opinions to make sure we can meet all expectations.We hope to welcome you backKind regards, easyHotel Edinburgh Team
par un voyageur
Limite
Publié le 30 déc. 2023 sur HotelsChambre tres tres petite.
Aucun service dans celle ci, pas d’eau à disposition, pas de ménage entre les nuits.
Lorsque l’on est au toilettes, nos pieds sont dans la cabine de douche.
Le tour de la cabine de douche était moisi.
Commentaires de Gestion de l’hôtel
30 déc. 2023 par easyHotel Edinburgh Team, Gestion de l’hôtel
Hello Louise, Thank you for your review. EasyHotel Edinburgh is a budget hotel which offers space-efficient rooms, designed to meet basic needs. We have tried to maximize the space in order to provide the most competitive price in the heart of the city center. As a super budget hotel, we only offer the basics for a good night’s sleep which are bed, shower and warmth. Our offer is directed to the specific type of travelers who are looking for affordable accommodation in the great location wanting to explore the city rather than staying in the hotel. We are a super budget hotel offering simple value and basic facilities which may not be suitable for everybody. This is why the detailed information regarding room sizes and facilities can be found online, where it can be seen before making a booking. Thank you again for your time, and our apologies for any inconvenience caused. Best regards, easyHotel Edinburgh Team
par un voyageur
Publié le 11 août 2023 sur Expedia
Very tiny but the essentials are there. Perfect for 1 night
Commentaires de Gestion de l’hôtel
12 août 2023 par easyHotel Edinburgh, Gestion de l’hôtel
Dear Elodie, Thank you for your feedback. We are happy to hear that you appreciated the presence of our essentials in the hotel. As a budget hotel, we offer compact rooms with minimal facilities that were designed to maximize the space as much as possible and to provide the great basics for our guests. We understand that this might not be for everyone, which is why we find it so important to read through all the provided information on our websites, where we share things, such as photos of the rooms. We are very sorry if this has not been made clear to you before you booked your stay with us. We appreciate your feedback and hope to see you back soon. Kind regards,easyHotel Edinburgh
