Note fondée sur 116 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bel appartement avec vue sur le château
Publié le 27 avr. 2019 sur HotelsBel appartement, très bien situé dans la vieille ville avec vue sur le château d EDIMBOURG. Mais problème de literie avec un lit en mauvais état et un lit canapé peu confortable et brillant.
A noter que ce n est pas un hôtel mais un appartement dans une résidence (comme un airbnb...).
Commentaires de Gestion de l’hôtel
30 avr. 2019 par Edinburgh Landmarks Apartments, Gestion de l’hôtel
Dear Delphine,
Thank you for taking the time to write such a thorough review of your stay at Edinburgh Landmarks Apartments. I am thrilled to see that you appreciated amenities the amenities and found the apartment well located. Your feedback for the bedding has been passed to our management team and they will attend the apartment to check it. I hope we'll be able to welcome you back for many more visits in the future.
Best regards,
Edinburgh Landmarks Apartments
par un voyageur
Publié le 15 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2019 par Edinburgh Landmarks Apartments, Gestion de l’hôtel
Dear Morgane,
Thank you so much for taking the time to give us a 5-stars review for your stay in our apartment I am very pleased to know that you had a lovely stay and our apartment met your expectation. We would love to be your second home in Edinburgh and we are very much looking forward to meeting you again when you are in Edinburgh.
Best regards,
Edinburgh Landmarks Apartments
par un voyageur
Great apart well located but a little expensive
Publié le 11 sept. 2018 sur HotelsIn the heart of the historic district and close to everything, this apartment is very well equipped including individual heating.
However two remarks :
1/ the towels have not been changed at all during the week.
2/ Not far is the Addagio (Accor hotel) including a free hotel service to the apartment rental, all for less.
Commentaires de Gestion de l’hôtel
19 sept. 2018 par Edinburgh Landmarks Apartments, Gestion de l’hôtel
Dear Thierry,
Thank you for choosing Edinburgh Landmarks Apartment and taking the tie to write a 5 star review of our High Street Apartment. I am glad to know that you find the apartment is fully equipped and ideal for exploring the attractions in the historic district. I also appreciate the remark that you mentioned. As we respect guests’ privacy and there is no onsite reception, our cleaner will not attend the apartment to change the towels and linen on a daily basis.Indeed, we do provide a weekly change of linen for guests staying for more than a week and the cleaner will attend the apartment to change the towels and linen in an agreed date with guests.
We hope to have the pleasure of welcoming you back to experience another wonderful stay in Edinburgh.
Best regards,
Edinburgh Landmarks Apartments
par un voyageur
Publié le 30 juill. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2018 par Edinburgh Landmarks Apartments , Gestion de l’hôtel
Dear Diane,
Thank you for staying in our Lothian Road apartment and taking time to write the five star review. We are glad to hear that you enjoyed your stay. Thank you and we hope to see you again on your next visits to Edinburgh.
Best wishes,
Edinburgh Landmarks Apartments
par un voyageur
Publié le 22 mai 2018 sur Hotels
Commentaires de Gestion de l’hôtel
25 mai 2018 par Edinburgh Landmarks Apartments, Gestion de l’hôtel
Dear Anne,
We would like to apologise for your recent experience and sorry to hear you were less than satisfied with your stay.
We pride ourselves on our accommodation and the high quality standards we maintain, and would like to make things right. Therefore, your opinion is essential to us, so please email us so our manager can discuss your issues personally. We hope to be able to welcome you back on a return visit soon.
Kind regards,
Edinburgh Landmarks Apartments
par un voyageur de Mont De Marsan
Centre ville direct mêlent accessible
Publié le 17 févr. 2018 sur ExpediaTrès bon week pour match du tournoi des 6 nations .
Je conseille fortement .
Tout est accessible à proximité .
Commentaires de Gestion de l’hôtel
22 févr. 2018 par Edinburgh Landmarks Apartments , Gestion de l’hôtel
Dear David,
Thank you for staying in Edinburgh Landmarks Apartment and taking the time to post the review. I am glad to know that you liked the location and you enjoyed the Six Nations Championship in Edinburgh. Thank you and we hope to see you again on your next visits to Edinburgh.
Best wishes,
Edinburgh Landmarks Apartments
par un voyageur de Montreal
Great apt.
Publié le 8 oct. 2017 sur ExpediaGreat apt. Excellent location (we were on Cambridge street). Clean and fully equiped including washer/dryer.
Commentaires de Gestion de l’hôtel
13 oct. 2017 par Edinburgh Landmarks Apartments, Gestion de l’hôtel
Dear Paul,
Thank you for taking time to share your experience. It is wonderful that you enjoyed our Cambridge Street Apartment and the location of the property. It is also great to hear that you feel the apartment is fully equipped. We look forward to seeing you on your next trip to Edinburgh.
Best wishes,
Edinburgh Landmarks Apartments
par NELLY
Location bien située dans la vieille ville.
Publié le 15 sept. 2017 sur HotelsLocation bien située pour visiter la vieille ville d'Edinburg. Les écossais sont chaleureux et souriants.Tout se fait à pied.
Accueil trop expéditif (Katie était très pressée et ne parle pas français...) Pas ou peu d'explications pour l'électroménager. Une personne parlant un petit peu français serait appréciée. Cette location s'adresse plutôt aux anglo-saxons ! Attention à l'horaire d'avion pour le retour (il faut libérer l'appart à 10h30): pas de possibilité de faire garder ses bagages sinon d'aller à la consigne de la station de bus (6,50£) et non à la gare (24£).
Pas de chaîne française (TV5)
Commentaires de Gestion de l’hôtel
25 sept. 2017
Dear Nelly,
I would like to warmly thank you for your feedback in regards to your recent stay with us. I'm thrilled that you chose Edinburgh Landmarks Apartments as your home away from home, a true central location in the heart of Edinburgh Old Town. I also appreciate your recommendation and we will take these into consideration and pass to our team. We look forward to welcoming you back very soon.
Best wishes,
Edinburgh Landmarks Apartments
par un voyageur
Publié le 25 oct. 2019 sur Expedia
Ottima struttura situata in centro, facilmente raggiungibili tutte le attrazione da visitare della citta
Commentaires de Gestion de l’hôtel
25 oct. 2019 par Edinburgh Landmarks Apartments , Gestion de l’hôtel
Dear guest,
Thank you for taking the time to leave a review about your stay at Edinburgh Landmarks Apartments. I was delighted to see your perfect rating and know that you enjoyed your stay in our apartment thoroughly. It is true that our apartments located at a prime location at Edinburgh Old Town and I am happy to know that you could reach most of the attractions within short walking distance. We are looking forward to welcoming you back to experience another wonderful stay in Edinburgh
Best regards,
Edinburgh Landmarks Apartments
par un voyageur de Fairview, Oregon
Publié le 14 oct. 2019 sur Expedia
The apartment was perfect for our needs. My only problem was with the gentleman that met us there to give keys and go over the apartment. He said there were no instructions for the washing machine and he didn't know how to use it. He made it sound like the furnace was the water heater and that could have been a miscommunication but he did call it the water heater and there were written instructions so he said he was sure we would figure it out. After a day of realizing the water was hot always we figured it out that was for the furnace. He could have been a lot clearer and we spoke the same language. Not sure how it would have worked out for someone not speaking English. Oh, and we did find the washing machine manual in a cupboard. Other than unclear instructions the place was perfect for our needs.
Commentaires de Gestion de l’hôtel
14 oct. 2019 par Calum, Gestion de l’hôtel
Dear Anna,
Thanks for taking the time to share your feedback on your stay in our property. We're pleased that it proved perfect for your needs and apologize that our employee's instructions were unclear. It appears that the confusion has arisen because this apartment has a combi boiler which supplies hot water on demand, while allowing you to program times for the heating. We're glad you were able to work it out from the manual and please be assured that should you decide to stay with us again, you can always contact us during your stay for assistance with any issues.
Kind regards,
Management of Edinburgh Landmarks Apartments
