Ratings based on 788 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Andrew, Hotel Management
Dear Jordan, Thank you for your feedback and I am pleased you had a nice stay and I hope we will be able to look after you again in the near future.Kind regardsAndrew BoeGeneral Manager
by A traveller
Edinburgh tattoo visit
Posted Aug. 18, 2024 on HotelsStaff very friendly and helpful really nice hotel will return
Comment from Hotel Management
Aug. 18, 2024 by Andrew, Hotel Management
Dear Amanda, Thank you for your feedback and I am so pleased you had such a good stay with us and we very much look forward to welcoming you back in the near future.Kind regards Andrew BoeGeneral Manager
by A traveller
Posted Aug. 16, 2024 on Expedia
Everything was perfect, we thoroughly enjoyed our stay.
Comment from Hotel Management
Aug. 17, 2024 by Andrew , Hotel Management
Thank you for your feedback and I am so pleased you had such a good stay with us.Hope to welcome you back again in the future.Kind regards Andrew BoeGeneral Manager
by A traveller
Posted Aug. 14, 2024 on Expedia
Comment from Hotel Management
Aug. 17, 2024 by Andrew, Hotel Management
Dear Bruce, Thank you for your 5/5 review, it is very much appreciated and I hope we will be able to look after you again in the near future.Kind regardsAndrew BoeGeneral Manager
by A traveller
WOW!! Highly recommended!!
Posted Aug. 12, 2024 on HotelsIt was amazing!!
We got a lot more than we were expecting! The photos do not do this place justice! I was pleasantly surprised when we pulled up..so happy we chose this place.
Wish we could have stayed longer now.
I HIGHLY recommend this! Close to the airport and to visit Edinburgh.
Comment from Hotel Management
Oct. 4, 2024 by Andrew, Hotel Management
Hello Hayley, Thank you so much for your review and your 10/10 review is very much appreciated and we very much look forward to looking after you again in the near future and for longer next time.Kind regardsAndrew BoeGeneral Manager
by A traveller
Posted Aug. 10, 2024 on Hotels
Comment from Hotel Management
Aug. 11, 2024 by Andrew , Hotel Management
Dear Sean, Thank you for your feedback and I am pleased you enjoyed your stay and I do hope you will give us another opportunity in the near futureKind regardsAndrew BoeGeneral Manager
by A traveller
Posted Aug. 8, 2024 on Hotels
Comment from Hotel Management
Aug. 9, 2024 by Andrew , Hotel Management
Dear James, Thank you for taking the time to review your recent stay with us.Kind regards Andrew BoeGeneral Manager
by A traveller
Old school charm
Posted Aug. 3, 2024 on HotelsThe hotel is an old building and there are parts which feel quite run down but that did add to the charm of it.
The carpets need replacing in parts and the bed I had was very soft. Overall though, the room was larger than average and the welcome i received was lovely. I would stay again.
Comment from Hotel Management
Aug. 5, 2024 by Andrew, Hotel Management
Thank you for your feedback and I am please you had an enjoyable stay with us. I am aware there are areas of the property that are needing investment and we are working hard to improve these areas.Kind regards Andrew BoeGeneral Manager
by A traveller
Definitely stay again
Posted Aug. 1, 2024 on HotelsExcellent room and facilities
Staff very helpful even with disappointment of Scotland vs Germany in the Euros
Comment from Hotel Management
Aug. 1, 2024 by Andrew, Hotel Management
Dear Christopher, Than you for your feedback and I am pleased the team looked after you well and you enjoyed your stay.Hope to welcome you back in the near future.Kind regards and yes lets not talk about the football!Andrew BoeGeneral Manager
by A traveller
Posted Jul. 28, 2024 on Expedia
Memories of pay your bill before completing check in and text message asking what time I will be leaving. Reception staff poor.
Comment from Hotel Management
Jul. 29, 2024 by Andrew , Hotel Management
Dear Jim, Thank you for your feedback and I am disappointed to read your feedback with regards the Reception team as normally they get positive praise.I hope you will give us another opportunity to prove this was just a one off.Kind regards Andrew BoeGeneral Manager
