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Staycity Aparthotels, Edinburgh, West End

4.0 star property
4-star hotel near Princes Street

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Photo gallery for Staycity Aparthotels, Edinburgh, West End

Standard Apartment, 2 Bedrooms (sleeps 6)
Standard Apartment, 1 Bedroom (Open Plan)
Standard Apartment, 2 Bedrooms (sleeps 6)
Exterior
Full-size fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
11 Brandfield Street, Haymarket, Edinburgh, Scotland, EH3 8AS
  • Princes Street
    ‪14 min walk‬
  • Grassmarket
    ‪15 min walk‬
  • Edinburgh Castle
    ‪6 min drive‬
  • Edinburgh (EDI)
    ‪27 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms (sleeps 6)

Standard Apartment, 2 Bedrooms (sleeps 6)

Standard Apartment, 2 Bedrooms (sleeps 6)

  • 65 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Studio

Studio

Studio

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms (sleeps 5)

Standard Apartment, 2 Bedrooms (sleeps 5)

Standard Apartment, 2 Bedrooms (sleeps 5)

  • 65 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Open Plan)

Standard Apartment, 1 Bedroom (Open Plan)

Standard Apartment, 1 Bedroom (Open Plan)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sleeps 4)

Standard Apartment, 1 Bedroom (Sleeps 4)

Standard Apartment, 1 Bedroom (Sleeps 4)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Apartment, 2 Bedrooms (Open Plan)

Standard Apartment, 2 Bedrooms (Open Plan)

Standard Apartment, 2 Bedrooms (Open Plan)

  • 65 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Town House

Town House

Town House

  • 200 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Twin Sofa Bed OR 6 Twin Beds

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Exterior

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About the area

Edinburgh

Heart of Edinburgh.Within a 15-minute walk of this Tollcross hotel, you'll find Princes Street and Grassmarket. Princes Street Gardens and University of Edinburgh are also within 2 miles (3 km).

What's nearby

  • Princes Street - 14 min walk - 1.2 km
  • Grassmarket - 15 min walk - 1.3 km
  • Murrayfield Stadium - 4 min drive - 2.7 km
  • Edinburgh Castle - 6 min drive - 3.0 km
  • Royal Mile - 6 min drive - 3.0 km

Getting around

  • Edinburgh Haymarket Station - 8 min walk
  • Haymarket Tram Station - 9 min walk
  • Edinburgh Airport (EDI) - 27 min drive

Restaurants

  • ‪Nando's - ‬5 min walk
  • ‪Five Guys Edinburgh Fountain Park - ‬5 min walk
  • ‪Malone’s - ‬6 min walk
  • ‪Loudons - ‬4 min walk
  • ‪Fountain Cafe - ‬1 min walk

About this property

Staycity Aparthotels, Edinburgh, West End

4-star hotel near Princes Street
Staycity Aparthotels, Edinburgh, West End offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Staycity Aparthotels, Edinburgh, West End also features express check-in, express check-out, and an elevator. Parking is available for a fee.

This 4-star Edinburgh hotel is smoke free.

  • 144 guestrooms or units
  • 5 levels
  • 5 buildings
  • Built in 2011
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Lockers available
Staycity Aparthotels, Edinburgh, West End offers 144 accommodations with washers/dryers and espresso makers. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Hungarian, Polish, Portuguese

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Exterior

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includes taxes & fees
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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (GBP 14 per night; includes in/out privileges)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch HDTV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop
  • Toaster

More

  • Heating
  • Iron/ironing board
  • Living room
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who require breakfast must contact the property before arrival to pre-book it.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: GBP 25 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: GBP 14 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Serviced Apartments West End
Staycity Serviced
Staycity Aparthotels West End Apartment Edinburgh
Staycity Serviced Apartments West End Edinburgh
Staycity Serviced West End
Staycity Serviced West End Edinburgh
Staycity West End
Staycity Serviced Apartments West End Edinburgh, Scotland
Staycity Serviced Apartments West End Apartment Edinburgh
Staycity Serviced Apartments West End Apartment
Staycity Aparthotels West End Apartment
Staycity Aparthotels West End Edinburgh

Staycity Aparthotels, Edinburgh, West End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 506 out of 1002 reviews
Rating 8 - Good. 369 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Arunwan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Dinning area very small. Limited pots and pans. Pot and pan size also very small
Stayed 1 night in Jan 2025

10/10 Excellent

MEHMET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edinburgh castle is worth walking up
Edinburgh is a beautiful city not to miss and property is very central , we could walk to the castle and we were delighted with everything about the city and apart hotel made it easier to enjoy
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Average stay.
Booked for a family overnighter, asked for 2 single sofa beds as have teenage sons but did not receive confirmation of this prior to stay even though asked twice. It was a double sofa which transformed into 2 single beds with a small gap between-might have been useful for this to have been explained. On arrival the apartment was very warm and so had to air it. Upon trying to open the balcony window/door it was very stiff and did not run smoothly - was very difficult to close. Kitchen appeared to have all amenities although we did not use them as ate out. The bathroom had a stained floor and chipped unsightly wall areas. The shower was slow to heat up and the half shower screen made it difficult not to get water outside of it. It was powerful though. The sink blocked easily as water was running. The bedroom window did not close properly and along with constant noise from above (we were top floor) very little sleep was had, it was a windy night. There were stains on the back of the living room curtain although the overall cleanliness was ok. TV seemed to work ok. Carpark seemed secure (underground) but was not the easiest to gain access to. Had to find somewhere to park to go to reception for the code. Might have been better to have been given the code prior to arrival. Also the buzzer for allowing into the carpark was on the exit side? Overall, average stay-could have been better for the price we paid.
Stayed 1 night in Dec 2024

10/10 Excellent

Nagy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean studio with like a new kitchen equipments
Stayed 4 nights in Dec 2024

10/10 Excellent

Eoghann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lewis

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Jamie

Travelled with group
Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities
Having the kitchen and separate bathroom is convenient when staying for more than 2 nights. However, the kitchen counter in our room is damaged and the freezer door doesn’t close properly. Also no housekeeping unless you stay for 7 nights or more. Nice to have own washing machine even though it takes forever to do one load. It’s a bit far to the Princess Street and still need to walk to bus stations so, not convenient for people who have difficulty walking. We however, walked everywhere within the city without issues.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great location
Stayed 1 night in Nov 2024

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Stayed 3 nights in Oct 2024

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girl's night
Lovely apartmemts, very clean & perfect for our night away. 10 minute walk to centre & staff were very helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property especially for extended stays in Edinburgh. Great location close to all the sites, the tram line, Haymarket and Waverley Stations but a little bit off the main road if you want some quiet. Great neighborhood with lots dining choices. Staff is very friendly and willing to help. I will return
Stayed 7 nights in Oct 2024

8/10 Good

Lee

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for attending the Fringe Festival
All exactly as anticipated. Very pricey due to it being the Edinburgh Festival but that is to be expected unfortunately. Overall it was well located and very spacious. It was great to have the kitchenette facilities which was handy for grabbing a quick breakfast before going out and viewing back to back shows and performances. It certainly ticked all our boxes!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathryn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staycity Apartments, Edinburgh was in an excellent location - within walking distance of the old town, two convenient supermarkets nearby, & close to a bus stop. Apartment was well appointed, clean, warm, and had a lovely home feel about it. Would highly recommend and stay there again.
Stayed 4 nights in Aug 2024

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space
Stayed 3 nights in Aug 2024

10/10 Excellent

Bethannie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was truly wonderful. The staff were all quite friendly and helpful and the included amenities made us feel as if we were at home. Our unit had everything we could have wanted, from included wifi to luxurious bed linens, a clothes washer/dryer, a fully-stocked kitchen with dishwasher (even including dishwasher tablets and washing-up liquid), large soaking bathtub with a rainfall shower head plus a handheld nozzle, and blackout curtains that were very welcome for the long days of June in Scotland. They even had umbrella rentals in the main lobby. It was our first time in Scotland and the staff offered plenty of assistance and advice. We were in town for just a handful of days for the Eras Tour but, thanks to our central location, we were able to see just about all of the sites we wanted to. We were a short walk to the Haymarket tram stop, multiple grocery stores, restaurants, cafes, and shops. A leisurely 20-minute walk east brought us to Edinburgh Castle and the Royal Mile, and the same distance in the opposite direction brought us to Scottish Gas Murrayfield Stadium. I have already started planning our next trip to Edinburgh and we will definitely be staying here again. I honestly cannot recommend Staycity Aparthotels in the West End enough.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason

Stayed 2 nights in Jul 2024

8/10 Good

PENGCHENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Emily

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Construction, cigarette smoke, and a broken shower
I'll start with the positive. The employees at this hotel were very kind and tried their best to solve the issues we had. And the issues were plenty. When we arrived, we got off the elevator on our floor to find a construction zone. Unassembled furniture, cans of paint, and plastic tarps on the floor everywhere. It is bad business to rent out the one room on a floor that is almost completely under construction. Not only that, but there we workers hanging around in the hall doing work early in the morning and throughout the day and they were SMOKING CIGARETTES in the hall. The smoke got into our room. We were given the excuse that they were "external contractors" and not employees of the hotel so nothing could be done. Give me a break. The next issue was the shower. The only temperature that would come out of the showerhead was scalding hot. The temperature knob didn't change it at all. After multiple attempts at fixing it, one employee was able to turn down the boiler to lower the highest temperature for all the rooms. Three days in a hotel and none of us were able to shower is unacceptable. Maybe it was good that we couldn't shower because it was an accessible room and water went everywhere if you tried to turn the shower on. A slippery safety hazard. If you do have a reservation make sure you are not given a room in a construction zone!
Stayed 3 nights in Jul 2024