Ratings based on 910 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 21, 2024
Comment from Hotel Management
Nov. 21, 2024 by Peter, Hotel Management
Hi Blake,Thank you for the awesome review!We look forward to seeing you again soon.Sincerely,Peter SmithGeneral Manager
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Peter, Hotel Management
Hi Russell,Thank you for the awesome review!We look forward to seeing you again soon.Sincerely,Peter SmithGeneral Manager
by A traveller
Posted Aug. 22, 2024 on Expedia
Busy hotel, but very helpful staff
Comment from Hotel Management
Aug. 23, 2024 by Peter, Hotel Management
Hi Gord,Thank you for the awesome review!We look forward to seeing you again.Sincerely,Peter SmithGeneral Manager
by A traveller
Posted Aug. 22, 2024 on Expedia
-
Comment from Hotel Management
Aug. 22, 2024 by Peter, Hotel Management
Hi Svitlana,Thank you for the great review!We look forward to seeing you again soon.Sincerely,Peter SmithGeneral Manager
by A traveller
A great family stay
Posted Aug. 19, 2024 on HotelsExceptional check in process. Clean room, fantastic amenities, friendly staff, great breakfast. Everything we want in an Edmonton hotel.
Comment from Hotel Management
Aug. 19, 2024 by Peter, Hotel Management
Hi Theresa,Thank you so much for the awesome review!We look forward to seeing you again soon.Sincerely,Peter SmithGeneral Manager
by A traveller
Posted Aug. 18, 2024 on Expedia
We felt very comfortable staying at this hotel. The staff were friendly and responsive. The rooms were well appointed. We especially appreciated that each bed had 4 pillows so we did not need to use the extra pillows we brought along and the beds were very comfortable. Communal areas were clean and well maintained. Our room was very quiet even though it was on the main floor and relatively close to the reception desk. The only thing we struggled with was the toilet which seemed quite small and very low to the floor. Younger people would probably not have difficulty with that amenity.
Comment from Hotel Management
Aug. 19, 2024 by Peter, Hotel Management
Hi Douglas,Thank you for the awesome review!We look forward to seeing you again soon.Sincerely,Peter SmithGeneral Manager
by A traveller
Posted Aug. 18, 2024 on Expedia
Not clean when I stayed
Comment from Hotel Management
Aug. 19, 2024 by Peter, Hotel Management
Hi Mitchell,I am sorry that we failed to meet your expectations. We have just begun a total property renovation.We look forward to seeing you again.Sincerely,Peter SmithGeneral Manager
by A traveller
Posted Aug. 16, 2024 on Expedia
Comment from Hotel Management
Aug. 19, 2024 by Peter, Hotel Management
Hi Mitch,I am sorry that we failed to meet your expectations. We have just begun a total property renovation.We look forward to seeing you again.Sincerely,Peter SmithGeneral Manager
by A traveller
Posted Aug. 14, 2024 on Expedia
Comment from Hotel Management
Aug. 16, 2024 by Peter, Hotel Management
Hello Karimbhai,Thank you for the awesome review!We look forward to seeing you again.Sincerely,Peter SmithGeneral Manager
by A traveller
Posted Aug. 14, 2024 on Hotels
Place is dirty.
Comment from Hotel Management
Aug. 16, 2024 by Peter, Hotel Management
Hello.I am sorry we did not meet your expectations. I do want to express that we have just begun a total property renovation, and we look forward to bringing you a renewed and refreshed Best Western Experience.Sincerely,Peter SmithGeneral Manager
