Ratings based on 382 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by Sincerely, Canterra Suites Hotel Team, Hotel Management
Dear Wajeehullah, Thank you for taking the time to rate our hotel. We are pleased to see that you enjoyed your stay.
by A traveller
Posted Aug. 21, 2024 on Expedia
What a great option for a spacious hotel stay in Edmonton! My friends and I appreciated the 2 bed, 2 bath suite very much.
Comment from Hotel Management
Aug. 21, 2024 by Sincerely, Canterra Suites Hotel Team, Hotel Management
Dear Sarah, Thank you for taking the time to rate our hotel and leave us a comment. We are always happy to see our guests enjoyed their stay with us. Hope to see you again soon.
by A traveller
Posted Aug. 20, 2024 on Expedia
We were situated on the top floor which I liked as Jasper Ave can get quite loud (emergency vehicles and people). Parking wasn’t available in the parkade so we had to park in the save on foods parking lot a bit of a walk away. Definitely do not leave anything in your car!!!
The room was clean, spacious, and the convenience of the kitchen was great for our needs.
Comment from Hotel Management
Aug. 20, 2024 by Sincerely, Canterra Suites Hotel Team, Hotel Management
Dear Katrina, Thank you for choosing to stay with us! We are pleased to see you enjoyed your stay. We are always grateful when guests take the time to rate our hotel and leave us a comment. We hope to see you soon again!
by A traveller
Posted Aug. 18, 2024 on Expedia
Room was very clean, and has everything you need. Hotel is close to food and entertainment, staff were super friendly!
Comment from Hotel Management
Aug. 18, 2024 by Sincerely, Canterra Suites Hotel Team , Hotel Management
Dear Ashley, thank you for taking the time to rate our hotel and leave us a comment. We are always pleased to hear our guests had a great stay. We hope to see you again soon.
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 18, 2024 by Sincerely, Canterra Suites Hotel Team , Hotel Management
Dear Andrea, thank you for taking the time to rate our hotel. We are pleased to see that you enjoyed your stay and we look forward to seeing you again.
by A traveller
Posted Aug. 13, 2024 on Expedia
Staff accommodated our request for an early check in. Very much appreciated!
Comment from Hotel Management
Aug. 13, 2024 by Sincerely, Canterra Suites Hotel Team, Hotel Management
Dear Kathrine, Thank you for choosing to stay with us. By your comments and your rating, we are very pleased to see that your stay was pleasurable. We hope to see you soon again!
by A traveller
Posted Aug. 10, 2024 on Expedia
Great value, rooms are spacious and ideal for family. Only 15 minute walk to Rogers Place.
Comment from Hotel Management
Aug. 15, 2024 by Sincerely, Canterra Suites Hotel Team, Hotel Management
Dear Raffaela, Thank you for taking the time to rate our hotel and leave us a comment. We are pleased to see you enjoyed your stay with us. Hope to see you soon again!
by A traveller
Posted Aug. 10, 2024 on Expedia
No air conditioning in bedrooms..
Rately saw any front desk staff. Fan in room is broken
Comment from Hotel Management
Aug. 10, 2024 by Sincerely, Canterra Suites Hotel Team , Hotel Management
Dear Sharon, thank you for taking the time to rate our hotel and leave us a comment. Our front desk staff are always around to assist any guest, being up in their suites or in the lobby. If at any time you require anything there is always a notice up with the hotel number that you can call as the staff have the phones with them at all times. We do apologize for the fan not working, we would have loved to bring you a new one if we had known. We will be fixing that straight away as we do not want our guests to be uncomfortable and we want you to have an enjoyable stay with us.
by A traveller
Posted Aug. 10, 2024 on Hotels
Comment from Hotel Management
Aug. 10, 2024 by Sincerely, Canterra Suites Hotel Team , Hotel Management
Dear Dale, thank you for choosing to stay in our hotel and taking the time to rate us. We are so pleased to see that you enjoyed your stay and hope to see you again soon!
by A traveller
Okay stay
Posted Aug. 8, 2024 on HotelsWould love to give the hotel a 5 star but the ff reasons prevented me from doing so:
1. Parking - parking cannot accommodate suvs so have to park farther away which doesnt look safe.
2. Rooms - the rooms look nice however it seems that it is not booked often as dust gathers in the lamp area and TV. You can swipe your hand and see the thick dust.
3. Pillows - the pillows are lumpy.
Overall it is comfortable stay.
Comment from Hotel Management
Aug. 8, 2024 by Sincerely, Canterra Suites Hotel Team, Hotel Management
Dear Kristine, Thank you for taking the time to rate our hotel and leave us a comment. We unfortunately have limited space for indoor parking and some stalls can only fit smaller vehicle. We have brought up your experience with our staff and hopefully we can learn from this and improve on our service delivery in the future. We hope your next experience with us is more comfortable than the first.
