Note fondée sur 1 318 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Expedia
La chambre en soi ètait tres grande .comfortable et propre..le personnel ètait très gentil ...mais tout est en construction en dehors de l hotel. Y a pleins de tromçon de la.route de fermé ..ce qui complique un peu les choses aux alentours de l hotel quand vous partez avec la voiturw
Commentaires de Gestion de l’hôtel
28 août 2024 par Arsh, Gestion de l’hôtel
Dear Harvey,Thank you so much for taking the time to leave us your feedback and for selecting the Chateau Nova Yellowhead Hotel. We are extremely happy that you enjoyed your stay with us and do hope to host you again very soon. Thank you again, have a wonderful day.
par un voyageur
Publié le 24 janv. 2022 sur Hotels
Très belle réception beau sourire et très belle place propre
Commentaires de Gestion de l’hôtel
24 janv. 2022 par Sandor, Gestion de l’hôtel
Dear Valued Guest,
We appreciate your feedback and we do thank you for selecting the Chateau Nova Yellowhead Hotel as your choice accommodation. We are delighted that you enjoyed your stay with us and do hope to host you upon your next visit to Edmonton. Thank you again for your comment, have a wonderful day.
par un voyageur de clairmont
Publié le 28 nov. 2024
Very friendly staff would like longer hours for the restaurant
Commentaires de Gestion de l’hôtel
29 nov. 2024 par Valeria, Gestion de l’hôtel
Dear Tresa,We appreciate your feedback and we do thank you for selecting the Chateau Nova Yellowhead Hotel as your choice accommodation. We are delighted that you enjoyed your stay with us and do hope to host you upon your next visit to Edmonton. Thank you again for your comment, have a wonderful day.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The road construction and rerouting made it difficult to go to Chateau. Before it was so easy, now it was difficult, we gave to go around to get to the hotel.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Valeria, Gestion de l’hôtel
Dear Corazon,Thank you for your feedback, we are happy that, overall, you have enjoyed your stay with us, but regret to hear that, construction had ruined your experience somewhat. Thank you again for your comment, we do appreciate all feedback as it gives us opportunity to grow and better our services.
par un voyageur de Fort McMurray
Publié le 23 sept. 2024 sur Expedia
Very friendly staff and facilities were very clean. Loved the pillows. Minor maintenance issues; toilet did not flush well and toilet seat was loose. There was construction on the main road to hotel entrance so had to take secondary entrance. There must have been an accident in area as there was glass and debris on the ground which was hard to avoid.
I’ve stayed at this hotel a few times. Find it to be safe and quiet hotel.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Valeria, Gestion de l’hôtel
Dear Claudette,We appreciate your feedback and we do thank you for selecting the Chateau Nova Yellowhead Hotel as your choice accommodation. We are delighted that you enjoyed your stay with us and do hope to host you upon your next visit to Edmonton. Thank you again for your comment, have a wonderful day.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Valeria, Gestion de l’hôtel
Dear April,Thank you so much for taking the time to leave us your feedback and for selecting the Chateau Nova Yellowhead Hotel. We are extremely happy that you enjoyed your stay with us and do hope to host you again very soon. Thank you again, have a wonderful day.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
nice room, air conditioner a little noise
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Valeria, Gestion de l’hôtel
Dear Jingdong,We appreciate your feedback and we do thank you for selecting the Chateau Nova Yellowhead Hotel as your choice accommodation. We are delighted that you enjoyed your stay with us and do hope to host you upon your next visit to Edmonton. Thank you again for your comment, have a wonderful day.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Beds were uncomfortable and pillows were too hard and heavy . Didn’t use it but nice to see complimentary coffee in the room .
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Valeria, Gestion de l’hôtel
Dear Marge,Thank you for your feedback, we are happy that, overall, you have enjoyed your stay with us, but regret to hear that, harder pillow had ruined your experience somewhat. We do have soft pillows available for our guests and we placed a note on your profile, should you stay with us in the future, we will have the soft pillows waiting for you in your room. Thank you again for your comment, we do appreciate all feedback as it gives us opportunity to grow and better our services.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Valeria, Gestion de l’hôtel
Dear Alessandro,Thank you for your feedback, we regret to hear that you weren't 100% satisfied with us and would love to hear what we can do better, so we can have the issue fixed before your next visit. Thank you again for your comment, we do appreciate all feedback as it gives us opportunity to grow and better our services.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Valeria, Gestion de l’hôtel
Dear Karen,Thank you so much for taking the time to leave us your feedback and for selecting the Chateau Nova Yellowhead Hotel. We are extremely happy that you enjoyed your stay with us and do hope to host you again very soon. Thank you again, have a wonderful day.
