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Comfort Inn & Suites Downtown Edmonton

2.5 star property
Hotel near Edmonton City Centre in Edmonton

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Photo gallery for Comfort Inn & Suites Downtown Edmonton

Exterior
Lobby
Lobby
Suite, 1 Bedroom, Non Smoking, Hot Tub | Bathroom
Standard Room, 2 Queen Beds, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
10425 100 Ave Nw, Edmonton, AB, T5J0A3
  • Rogers Place
    ‪13 min walk‬
  • Edmonton Convention Centre
    ‪14 min walk‬
  • University of Alberta
    ‪4 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Hot Tub

Suite, 1 Bedroom, Non Smoking, Hot Tub

Suite, 1 Bedroom, Non Smoking, Hot Tub

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Edmonton

Heart of Edmonton.Within a 15-minute walk of this Downtown Edmonton hotel, you'll find Edmonton City Centre and Rogers Place. Edmonton Convention Centre and Royal Alberta Museum are also within 2 miles (3 km).

What's nearby

  • Edmonton City Centre - 8 min walk - 0.7 km
  • Rogers Place - 13 min walk - 1.1 km
  • Edmonton Convention Centre - 14 min walk - 1.2 km
  • University of Alberta - 4 min drive - 2.7 km
  • Royal Alexandra Hospital - 4 min drive - 2.6 km

Getting around

  • Bay-Enterprise Square Station - 4 min walk
  • Avonmore Station - 8 min drive
  • Edmonton Intl. Airport (YEG) - 33 min drive

Restaurants

  • ‪Starlite Room - ‬5 min walk
  • ‪Remedy Cafe - ‬5 min walk
  • ‪Lock Stock Coffee - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Dorinku Osaka - ‬5 min walk

About this property

Comfort Inn & Suites Downtown Edmonton

Hotel near Edmonton City Centre in Edmonton
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites Downtown Edmonton. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this Edmonton hotel.

  • 108 guestrooms or units
  • 5 levels
  • Meeting rooms
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar or lounge
Comfort Inn & Suites Downtown Edmonton offers 108 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Languages

English, Hindi

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Exterior

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  • Restaurant
  • Gym
  • Parking available
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Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (CAD 10 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Hot tub
The following facilities are closed on Wednesday and Thursday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comfort Downtown Edmonton
Comfort Inn Downtown Edmonton
Comfort Inn Edmonton Downtown

Comfort Inn & Suites Downtown Edmonton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night and I was satisfied with the room and services.
Stayed 1 night in Nov 2024

10/10 Excellent

Bobbi

Stayed 1 night in Dec 2024

6/10 Okay

Charlene

Liked: Staff & service
Disliked: Amenities
Had a nice room. Under renovations
Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Olivia irene

Liked: Cleanliness, staff & service, property conditions & facilities
“Had a great stay at the hotel! Everything has been wonderful so far—clean rooms, friendly staff, and excellent service. Looking forward to the rest of my time here!.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jodi

Stayed 1 night in Dec 2024

8/10 Good

Andrew

Stayed 1 night in Dec 2024

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Dean

Stayed 2 nights in Sep 2024

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service
Lovely front desk staff - very accommodating and welcoming. The hotel is a bit dated and the breakfast area needs a makeover, but the room was clean, comfortable and spacious. Parking cost an extra $10 but is convenient.
Stayed 1 night in Dec 2024

4/10 Poor

Nicky

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at all, lots of construction and the hot tub was Luke warm at best. Staff was really nice and friendly. Breakfast was great.
Stayed 2 nights in Dec 2024

4/10 Poor

Diana

Stayed 1 night in Nov 2024

6/10 Okay

Chase

Travelled with partner
Disliked: Property conditions & facilities
The rooms were clean, although the hot tub in the bathroom was definitely not.. I avoided any amenities after I checked in since they were renovating the lobby, which had wet plaster all over the floor. The rooms are in serious need of updating or renovations aswell.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
This is our favourite spot to stay downtown. It is a quick walk to Roger’s Place and they are very friendly at the front desk. We are also happy with the parking available.
Stayed 1 night in Dec 2024

8/10 Good

Kristjan

Travelled with family
Liked: Cleanliness, staff & service
Older building so there is some street noise. Not a big deal. Very comfortable room and great access to Roger’s Arena
Stayed 1 night in Dec 2024

2/10 Terrible

Christine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful… we left
The place was a hole. We came from the airport after midnight and were tired yet immediately so that the hotel was deplorable. The inside seemed to either be under construction, or fixing problems. We went up to our role in the hallways, smelled horribly - combination of mold and smoke. I said that if this continued in our room, we were checking out immediately. And then I added that ig were not comfortable staying here we would leave The sheets in bed did not leave us with a good or clean feeling, and I stayed up for hours. We left soon after we woke and spoke. Hotel manager made an exception and canceled the rest of our reservation - with both of us needing to contact Hotels.com. When we were picked up by a taxi to take us to our new hotel, we were told by the taxi driver that this place never rebounded after Covid and that many transient were using this hotel. If possible, I would’ve left zero stars not one. No one should ever stay here. Hotels.com should immediately remove this location from its site. I had to call many times to document our stay to achieve a refund with no cancellation fees. I am so disgusted that we had to pay our one night that we were there. Hotels.com is supposed to be a trustworthy and reliable service app they failed miserably here and need to work to remedy this situation before I ever feel comfortable using them again.
Stayed 4 nights in Dec 2024

2/10 Terrible

Ade

Stayed 1 night in Dec 2024

10/10 Excellent

Douglas, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were amazing.
Stayed 2 nights in Dec 2024

8/10 Good

Josh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Levi

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Manish

Stayed 1 night in Dec 2024

8/10 Good

Dan

Stayed 1 night in Dec 2024