Note fondée sur 75 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Rug Everywhere
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Helpful staff, but carpets needed to be steam cleaned.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
par un voyageur
Publié le 12 sept. 2024 sur Hotels
par un voyageur
Publié le 8 sept. 2024 sur Hotels
par un voyageur
Sketchy
Publié le 8 sept. 2024 sur HotelsWeird checkin process through a window, very old and worn out hotel. Got to the room and felt very sketchy. Stains, horrible cigarette smell. Left and never came back.
Spend the extra $50 and stay in a nicer hotel in Leduc.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Key West Inn Management, Gestion de l’hôtel
Hello,We value your business and your feedback.Due to our policy of accepting guests 24 hours a day, we have a need for guests to check-in through the Late Check-in Reception after 5PM.We have since made several improvements to Late Check-in Reception. We have installed a nice Late Check-in Reception sign that attracts the eye, and some nice blinds on the window, along with an electric bell.We are making improvements and adding amenities and attractions every day. We have recently installed an electric vehicle charging station, which is one of only three in the entire area.We have a very limited staff, as such we can't always keep the lobby, hallway and stairway floors steam cleaned on a daily basis. We try very hard to accommodate the needs of every guest, which includes smokers. We try to keep smokers in isolated areas, however sometimes a guest smokes in a non-smoking room.We are a family and pet friendly hotel, with extremely modest rates, featuring a lounge, bar with VLT's and a restaurant. We hope you will consider us in the future.Kind regards,Key West Inn Management
par un voyageur
Publié le 25 juill. 2024 sur Expedia
par un voyageur
Publié le 19 juin 2024 sur Hotels
par un voyageur
Publié le 17 juin 2024 sur Expedia
it is old very old not for handicap people stairs smell of smoke (old) it did have a restaurant the carpet is old ( very)
and does not look clean no air conditioner etc
Commentaires de Gestion de l’hôtel
20 juin 2024 par diana, Gestion de l’hôtel
i'm sorry your stay was unpleasant Thank you for your feedback.
par un voyageur
Publié le 5 juin 2024 sur Expedia
There was never anyone at the front desk, when checking in had to call and wait for someone to come down. On the Friday night, they gave a key to our room to someone else that was checking in, we were still in there. We were not checking out until the next day. When we went to check out had to call again as there was no one at the front desk.
Commentaires de Gestion de l’hôtel
20 juin 2024 par diana, Gestion de l’hôtel
I'm sorry you did not find your stay pleasant , we are short staffed right now and therefore we do not have someone at the desk at all times.The courtesy phone at the lobby for your use.
