Ratings based on 1,332 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 17, 2024
Awesome stay!!!!
Comment from Hotel Management
Oct. 17, 2024 by Hotel Management , Hotel Management
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!
by A traveller
Posted Aug. 29, 2024 on Hotels
Comment from Hotel Management
Aug. 30, 2024 by HOTEL MANAGER, Hotel Management
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!
by A traveller
Posted Aug. 29, 2024 on Expedia
Good breakfast. Comfortable bed. Good handicap room for my son.
Comment from Hotel Management
Aug. 29, 2024 by Hotel Management, Hotel Management
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!
by A traveller
Posted Aug. 28, 2024 on Expedia
They are terrible. They canceled my booking whemn i was boarding into the plane- saying my credit card is wrong. There is nothing wrong with my credit card bc I was using it even in the airport. They are not honest and they ruined my vacation in Edmonton.
Comment from Hotel Management
Aug. 29, 2024 by Hotel Management, Hotel Management
We sincerely apologize for the inconvenience you experienced with your booking. We understand how frustrating it must have been to face such an issue right before your flight.Please rest assured that we take these matters seriously and are committed to addressing any discrepancies promptly. We are currently reviewing our procedures to ensure this doesn’t happen again in the future.We genuinely value your feedback and would like to make things right. we will investigate this matter thoroughly and work towards a suitable resolution. Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.
by A traveller
Posted Aug. 28, 2024 on Expedia
It was a decent stay
Comment from Hotel Management
Aug. 29, 2024 by Hotel Management, Hotel Management
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!
by A traveller
Posted Aug. 28, 2024 on Expedia
Breakfast is not great
Comment from Hotel Management
Aug. 29, 2024 by Hotel Management, Hotel Management
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!
by A traveller
Posted Aug. 28, 2024 on Expedia
Nice room convenient for airport travel
Comment from Hotel Management
Aug. 28, 2024 by Hotel Management, Hotel Management
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!
by A traveller
Posted Aug. 27, 2024 on Expedia
The cleaning before us was rushed. One pillow had make up stains, the room smelled like dirty mop and the shower walls still had shampoo dripping. Also, they have loud music in the lobby all night and we could hear it while trying to sleep. We were in the first floor. They also need more seating at breakfast time.
Comment from Hotel Management
Aug. 28, 2024 by Hotel Management, Hotel Management
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of your room during your recent stay. This is not the standard we strive for, and I am truly sorry that we fell short of your expectations.Please be assured that your comments have been taken seriously. We are currently reviewing our cleaning procedures to ensure that this does not happen again. We value your feedback as it helps us improve our services. Thank you for bringing this matter to our attention. We hope to have the opportunity to provide you with a much-improved experience on your next visit.
by A traveller
Posted Aug. 27, 2024 on Expedia
Breakfast selection seemed a bit low
Comment from Hotel Management
Aug. 28, 2024 by HOTEL MANAGEMENT, Hotel Management
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!
by A traveller
Posted Aug. 27, 2024 on Expedia
Had a good night's rest. Been here for the nth time with family and friends. The cheapest within the airport area but always the best. Breakfast is good. Staff are always friendly and helpful. Rooms are always clean.
Comment from Hotel Management
Aug. 27, 2024 by Hotel Manager, Hotel Management
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!
