Note fondée sur 1 033 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Expedia
Convenient
Commentaires de Gestion de l’hôtel
15 août 2024 par Mine Torres, Sales & Catering Coordinator, Gestion de l’hôtel
Dear Diane,Thank you for the fantastic review! We are delighted to hear you found our location convenient. We hope to welcome you back soon for another great stay!Best regards,Mine TorresSales & Catering Coordinator, Ramada by Wyndham Edmonton South
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Room amenities were provided like water, guest slippers, tissues, etc.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Mine Torres Sales & Catering Coordinator, Gestion de l’hôtel
Dear Abdul Qadeer,Greetings from Ramada by Wyndham Edmonton South! Thank you for your kind words about our room amenities! I’m delighted to hear you enjoyed those touches during your stay. We look forward to welcoming you back for another comfortable experience!Sincerely,Mine TorresSales & Catering Coordinator, Ramada by Wyndham Edmonton South
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Rooms okay, but not greatest area
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Mine Torres Sales & Catering Coordinator, Gestion de l’hôtel
Dear John,Greetings from Ramada by Wyndham Edmonton South! Thank you for your positive review! I’m glad you found the rooms satisfactory. I understand your concerns about the area, and we appreciate your feedback. We hope to provide you with an even better experience on your next visit!At your hospitality,Mine TorresSales & Catering Coordinator, Ramada by Wyndham Edmonton South
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Mine Torres Sales & Catering Coordinator, Gestion de l’hôtel
Dear Krista,Greetings from Ramada by Wyndham Edmonton South! Thank you for your fantastic review! We’re thrilled to hear you had a great experience with us. Your satisfaction means the world to our team. We look forward to welcoming you back on your next visit!Warm regards,Mine TorresSales & Catering Coordinator, Ramada by Wyndham Edmonton South
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Fire alarns went off at 4am
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Mine Torres Sales & Catering Coordinator, Gestion de l’hôtel
Dear The,Greetings from Ramada by Wyndham Edmonton South! I sincerely apologize for the inconvenience caused by the fire alarms going off during your stay. I understand how disruptive that can be. Your comfort and safety are our top priorities, and I appreciate your understanding as we work to improve our systems. We hope to have the opportunity to welcome you back for a more restful experience.Kind regards,Mine TorresSales & Catering Coordinator, Ramada by Wyndham Edmonton South
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Sales & Catering Coordinator, Gestion de l’hôtel
Dear Franz,Greetings from Ramada by Wyndham Edmonton South!Thank you for your wonderful review! We're thrilled to hear you had a fantastic stay. Your feedback motivates us to keep providing top-notch service and comfort to all our guests. We can’t wait to welcome you back!Warmest regards,Mine TorresSales & Catering Coordinator, Ramada by Wyndham Edmonton South
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Mine Torres Sales & Catering Coordinator, Gestion de l’hôtel
Dear Amandeep,Greetings from Ramada by Wyndham Edmonton South!Thank you for the outstanding 5-star review! We’re delighted to know you had such a wonderful stay with us. Your positive feedback inspires our team to continue delivering exceptional service.We can’t wait to welcome you back soon!Sincerely,Mine TorresSales & Catering Coordinator, Ramada by Wyndham Edmonton South
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Mine Torres Sales & Catering Coordinator, Gestion de l’hôtel
Dear Melanie,Greetings from Ramada by Wyndham Edmonton South!Thank you for the fantastic 5-star review! We’re thrilled to hear you had such a positive stay with us. Your satisfaction is our ultimate goal, and we appreciate your kind words and support.We look forward to welcoming you back soon!Warm regards,Mine TorresSales & Catering Coordinator, Ramada by Wyndham Edmonton South
par un voyageur de inuvik
Publié le 15 sept. 2024 sur Expedia
The staff do not know where is Calgary Trail when we asked 2 of them, only to find out it is the main street out the front door. For 4 days we were mostly out of internet service and front desk not answering calls, when confronted mentioned resetting the system, calling the IT guy and so on, overall a terrible stay...the room we rented on Expedia does not look like the terribly small room we were assigned, never returning to that hotel not will i recommend it to anyone.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Mine Torres Sales & Catering Coordinato, Gestion de l’hôtel
Dear Robert,Greetings from Ramada by Wyndham Edmonton South!I’m truly sorry to hear about your recent experience. It’s disappointing to learn we missed the mark on service and connectivity. Your feedback regarding the staff’s knowledge and room conditions is crucial, and we will address these issues promptly to prevent future occurrences. We sincerely apologize for the inconvenience and hope for the chance to restore your confidence in our hotel.Kind regards,Mine TorresSales & Catering Coordinator, Ramada by Wyndham Edmonton South
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Mine Torres Sales & Catering Coordinator, Gestion de l’hôtel
Dear Chantel,Greetings from Ramada by Wyndham Edmonton South!Thank you for the perfect rating and kind words! We’re delighted you had a great experience with us and appreciated our service. Your feedback is truly valued and encourages us to continue striving for excellence.We hope to host you again soon!Best regards,Mine TorresSales & Catering Coordinator, Ramada by Wyndham Edmonton South
