Note fondée sur 962 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2022 sur Expedia
New construction. Trendy decoration of room ans lobby. Good value. Nice included breakfast.
Commentaires de Gestion de l’hôtel
28 sept. 2022 par Melai, Gestion de l’hôtel
Dear Guest, We appreciate your feedback. We are happy you had a great time staying here. Thank you and we hope to see you again!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Awesome
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Kits Sc (Manager), Gestion de l’hôtel
Dear Mehrdad, thank you so much for your wonderful review and for giving us a perfect 5 out of 5! We are delighted to know that you had a lovely time during your stay with us. It is fantastic to hear that our front desk staff made such a positive impact on your stay. We aim to create a welcoming environment for all our guests, and it's great to know our front desk staff kindness and helpfulness made you feel comfortable during your visit. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future. If there’s anything we can do to make your future stays even more special, please don’t hesitate to let us know. Kind regards, Kits Sc (Manager)
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Superb
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Kits Sc (Manager), Gestion de l’hôtel
Dear Angelica,We are truly heartened to receive your generous review of the Tru by Hilton Windermere. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Best Regards,
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Kits Sc (Manager), Gestion de l’hôtel
Dear Brett, thank you for your lovely review of your recent stay at Tru by Hilton Windermere. We're delighted that you enjoy our welcoming atmosphere, spacious lobby, and comfortable rooms. Our team is committed to providing a restful experience, and your feedback truly means a lot. We can’t wait to welcome you back for another pleasant experience. Should you need anything to enhance your stay, please don’t hesitate to let us know.Kind Regards,
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Kits Sc (Manager), Gestion de l’hôtel
Dear Youhee,We are truly heartened to receive your generous review of the Tru by Hilton Windermere. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Best Regards,
par un voyageur de Mission
Publié le 7 oct. 2024 sur Expedia
Great stay for the weekend, would definitely book again.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Kits Sc (Manager), Gestion de l’hôtel
Dear Melissa, thank you for your lovely review of your recent stay at Tru by Hilton Windermere. We're delighted that you enjoy our welcoming atmosphere, spacious lobby, and comfortable rooms. Our team is committed to providing a restful experience, and your feedback truly means a lot. We can’t wait to welcome you back for another 5-star experience!Kind Regards,
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Not satisfied
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Kits Sc (Manager), Gestion de l’hôtel
Dear Thara, we are deeply sorry to hear about your disappointing experience at Tru by Hilton Windermere. We sincerely apologies for the inconvenience and discomfort you experienced. Please share your experience with us to help us improve our services. We take these matters very seriously and will address them with our team to ensure they are resolved and do not happen in the future. If there's anything else you'd like to discuss or if we can assist you further, please reach out to us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.Best Regards,
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Kits Sc (Manager), Gestion de l’hôtel
Dear Patrick, thank you for your lovely review of your recent stay at Tru by Hilton Windermere. We're delighted that you enjoy our welcoming atmosphere, spacious lobby, and comfortable rooms. Our team is committed to providing a restful experience, and your feedback truly means a lot. We can’t wait to welcome you back for another pleasant experience. Should you need anything to enhance your stay, please don’t hesitate to let us know.Kind Regards,
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Overall it fit the bill!! Bed was a little soft for our liking and amenities are minimal in the room. Perfect for a crash pad if you’re out and about all day and just need a place to sleep!!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Kits Sc (Manager), Gestion de l’hôtel
Dear Lora,Thank you for your feedback of your recent stay at Tru by Hilton Windermere! We're delighted to hear that you found our hotel to be good value for money and enjoyed your stay.We appreciate your honest feedback regarding the bed comfort, particularly the bed felt little soft. We'll take this into consideration for future improvements.We look forward to welcoming you back on a future trip.Thank you for your stay.Best Regards,
par un voyageur
Publié le 30 sept. 2024 sur Expedia
We had the best sleep on the king size bed we had. We asked for another pillow and blanket and they were delivered to the door in minutes.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Kits Sc (Manager), Gestion de l’hôtel
Dear Linda,We are chuffed to read your fantastic review about your stay at the Tru by Hilton Windermere. It is always gratifying to know that our guests have had a positive experience. We are pleased that your stay very comfortable. We also appreciate your comments about our comfortable bed and clean rooms, along with the thoughtful amenities provided.Your satisfaction is our top priority. We strive to provide exceptional service to all our guests, and we are glad to hear that our team exceeded your expectations.Thank you again for choosing the Tru by Hilton Windermere. We hope to have the opportunity to welcome you back in the future.Kind Regards,
