Note fondée sur 474 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,6 Service et personnel
2,9 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Rivière à Pierre
Publié le 12 juin 2023 sur Expedia
C’est propre
Commentaires de Gestion de l’hôtel
12 juin 2023 par Thriftlodge West Edmonton Guest Services, Gestion de l’hôtel
Thank you for your 5/5 review Marven!Should you be in the area again, please do book with us to experience our accommodations again on your next stay.Sincerely,Thriftlodge West Edmonton Guest Services
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Shella, Gestion de l’hôtel
We value your feedback and apologize for any inconvenience you may have encountered during your stay. Ensuring our guests' experiences are thoroughly enjoyable is our top priority ,and we are fully committed to achieving this goal.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Great stuff, super friendly! But the location is not great. There are people knocking the pip and screaming at night.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Shella, Gestion de l’hôtel
We value your feedback and apologize for the inconvenience caused by unusual noise level during your stay. This is not typical of our property as we strive to ensure a peaceful environment for all our guest.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Pictures look nothing like the property
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Shella, Gestion de l’hôtel
Thank you for your stay
par un voyageur
Publié le 6 sept. 2024 sur Expedia
I returned to my home and looked at my credit card account to find that the Thriftlodge were trying to charge for another two nights 2 days after I had checked out.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Thriftlodge West Edmonton Guest Services, Gestion de l’hôtel
We value your feedback and are eager to assist you with any inquiries regarding your credit card charges. Feel free to give us a call.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Thriftlodge West Edmonton Guest Services, Gestion de l’hôtel
Thank you for your stay!
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Shella, Gestion de l’hôtel
Thank you for your stay!
par un voyageur
Publié le 29 août 2024 sur Expedia
This place was not as advertised. I booked a King suite for 3 adults and when I got there the best they could do was 1 queen bed, which was basically on a cot frame. There was a huge event and we had no choice, there were no other options. Their office also closes for the night so when we returned we could not get another pillow/blanket. We had 2 pillows, a decorative pillow and 1 blanket. My friend crashed on the loveseat with a towel. The shower did not work properly either. They did return my money in full however, we did not sleep very well.
Commentaires de Gestion de l’hôtel
29 août 2024 par Shella, Gestion de l’hôtel
We appreciate receiving your feedback. Thank you for staying with us. We apologize for any inconvenience caused by the system error, which was beyond our control and resulted in the non-fulfillment of your expected room arrangement. A full refund has been issued for the 1-night stay, and you were accommodated for 1 night free of charge. Please note that the initial room arrangement was based on an expectation of two occupants, and the presence of a third person was not declared."
par un voyageur
Publié le 28 août 2024 sur Expedia
I want to be honest to myself
I am not satisfied completely with my stayed.
Commentaires de Gestion de l’hôtel
29 août 2024 par Shella, Gestion de l’hôtel
Thank you for your stay
par un voyageur
Publié le 24 août 2024 sur Expedia
Friendly
Commentaires de Gestion de l’hôtel
25 août 2024 par Shella, Gestion de l’hôtel
We greatly value your feedback and wish you a safe and pleasant journey ahead .
