Note fondée sur 965 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
100 % des clients le recommandent
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Expedia
tranquille
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Team, Comfort Inn Edmundston, New Brunswick, Gestion de l’hôtel
Dear Marielle ,Thank you very much for your feedback! We’re delighted to hear that you found our hotel peaceful and pleasant. Your comfort is our top priority, and we strive to create a calm and relaxing environment for all our guests.If you have any additional comments or suggestions, please don’t hesitate to share them with us. We look forward to the opportunity of welcoming you back soon.Best regards,
3 sur 5
par un voyageur de Saint-Raymond

Publié le 14 août 2024 sur Expedia
Chambre super propre et spacieuse. Par conte l'hôtel est loin de tout, il faut prendre l'auto pour aller au restaurant sinon c'est plus de 30 minutes de marche. Nous étions en moto et il pleuvait, nous aurions aimé qu'au moins un restaurant fasse la livraison dans le secteur. 290$ c'est trop dispendieux pour l'emplacement. Nous y retournerons pas malheureusement.
Commentaires de Gestion de l’hôtel
14 août 2024 par Team, Comfort Inn Edmundston, New Brunswick, Gestion de l’hôtel
Hello Johnny,Thank you for taking the time to share your feedback. We are pleased to hear that you found your room clean and spacious. However, we understand your concerns about the hotel's location and the dining options available.For future reference, our front desk has a list of all nearby restaurants and their delivery options. We apologize if this information was not readily provided during your stay.We regret that these factors impacted your experience and appreciate your comments, which we will use to enhance our services for future guests.
5 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
les employés au petit déjeuner : j’ai aimé leur aide, Rapides et efficaces - travaillent beaucoup Suggestion: tapis anti dérapant dans le fond de la baignoire serait plus sécuritaire
Commentaires de Gestion de l’hôtel
7 août 2024 par Team, Comfort Inn Edmundston, New Brunswick, Gestion de l’hôtel
Cher Raymond,Merci beaucoup pour votre avis excellent ! Nous sommes ravis d’apprendre que vous avez apprécié l’aide de notre personnel au petit-déjeuner et leur efficacité. Votre suggestion concernant les tapis antidérapants dans la baignoire est très appréciée et sera prise en compte pour améliorer la sécurité de nos installations.Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt !
5 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Expedia
Porte-patio peu sécuritaire. Lock a améliorer dans la chambre
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Team, Comfort Inn Edmundston, New Brunswick, Gestion de l’hôtel
Hi Bertin,Thank you for your feedback and for bringing this to our attention. We’re glad you enjoyed your stay overall. We will certainly look into the security of the patio door and work on improving the lock in the room. Your input is invaluable in helping us enhance our guest experience. We hope to have the opportunity to welcome you back!Best regards,Comfort Inn Edmundston Front Desk Team
4 sur 5
par un voyageur

Publié le 27 juill. 2024 sur Expedia
Un peu isolé pour les cyclistes.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par JASS, Gestion de l’hôtel
Dear Richard,Thank you for your feedback. We understand that our location might be a bit isolated for cyclists, and we appreciate you bringing this to our attention. We are always looking for ways to improve the experience for our guests.If you have any suggestions or specific needs related to cycling, please let us know. We hope to have the pleasure of welcoming you back in the future.Best regards,Comfort Inn Edmundston
4 sur 5
par un voyageur

Publié le 8 juill. 2024 sur Expedia
Restaurants were not too far.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Team, Comfort Inn Edmundston, New Brunswick, Gestion de l’hôtel
Thank you for mentioning that! we are glad you found the restaurants nearby convenient.
3 sur 5
par un voyageur

Publié le 27 juin 2024 sur Expedia
No elevator, weird smell, unprofessional staff, not sure of the cleanliness of the towels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Team, Comfort Inn Edmundston, New Brunswick, Gestion de l’hôtel
Dear Cassandre Thank you for bringing your recent experience to our attention. We are truly sorry to hear about the issues you encountered during your stay. Please know that we take your feedback seriously as we continuously strive to improve our services and facilities.We apologize for the inconvenience caused by the lack of an elevator. We understand the importance of accessibility, especially for guests with mobility challenges, and we regret any discomfort this may have caused.Regarding the weird smell, rest assured that we are investigating this matter immediately. Maintaining a fresh and clean environment is paramount to us, and we are taking steps to address and resolve this issue promptly.We are also concerned about your comments regarding our staff. Professionalism and courteous service are core values of ours, and we apologize if this was not reflected during your interactions. We will be addressing this with our team to ensure that all guests receive the high standard of service they deserve.Lastly, regarding the cleanliness of the towels, we sincerely apologize if they did not meet your expectations. Cleanliness is of utmost importance to us, and we will review our processes to ensure that our standards are consistently met.Your satisfaction is very important to us, and we would like to make things right. If there is anything else you would like to discuss or if there is any way we can improve your impression of our hotel, please do not hesitate to reach out to us directly.Thank you again for sharing your feedback. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.
5 sur 5
par un voyageur

Publié le 21 juin 2024 sur Expedia
Z
Commentaires de Gestion de l’hôtel
21 juin 2024 par Utthan Anand, Gestion de l’hôtel
Dear SIMON,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Utthan Anand ,
5 sur 5
par un voyageur

Publié le 12 juin 2024 sur Expedia
Number one
Commentaires de Gestion de l’hôtel
14 juin 2024 par Michael Salalima,, Gestion de l’hôtel
Dear Yves,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,
5 sur 5
par un voyageur

Publié le 31 mai 2024 sur Expedia
L'emplacement , le service à la clientèle impeccable
Commentaires de Gestion de l’hôtel
2 juin 2024 par Michael Salalima,, Gestion de l’hôtel
Dear Saidou,Thank you so much for your kind words and positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience, and we truly appreciate you taking the time to share your thoughts.At Comfort Inn Edmundston, our team is dedicated to providing exceptional service and ensuring our guests have a memorable and comfortable stay. Your feedback serves as a great motivation for us to continue delivering the high standard of hospitality that we strive for.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing Comfort Inn Edmundston, and we hope to have the pleasure of hosting you again soon.Warm regards,Michael Salalima,