Ratings based on 963 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 20, 2024 on Expedia
Friendly staff, clean, good breakfast, great view at front of property.
Comment from Hotel Management
Aug. 20, 2024 by Team, Comfort Inn Edmundston, New Brunswick, Hotel Management
Hello christineThank you so much for your kind words! We’re thrilled to hear you enjoyed our friendly staff, clean facilities, and delicious breakfast. It’s also wonderful to know you appreciated the great view from the front of the property. Your feedback means a lot to us, and we look forward to welcoming you back soon!
by A traveller
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Team, Comfort Inn Edmundston, New Brunswick, Hotel Management
Dear Benjamin,Thank you for your feedback and the 4-star rating. We’re glad you enjoyed your stay. If you have any suggestions for improvement, please let us know. We look forward to welcoming you back!
by A traveller
Posted Aug. 15, 2024 on Hotels
Comment from Hotel Management
Aug. 17, 2024 by Team, Comfort Inn Edmundston, New Brunswick, Hotel Management
Hi Ryan,Thank you so much for the fantastic 10 out of 10 rating! We’re thrilled to hear you had a great experience. If there’s anything specific you enjoyed or if you have any suggestions for us, we’d love to hear about it. We hope to see you again soon
by A traveller
Posted Aug. 12, 2024 on Expedia
It needs to be updated. Hallways on 2nd floor, dark, only a light outside the rooms. Not enough tables and chairs for breakfast. Girl at desk rude and could barely speak English. Would not stay there again, especially for the price. $336 ,for what. We stayed are much nicer places along the way, for $100 less.
Comment from Hotel Management
Aug. 12, 2024 by Team, Comfort Inn Edmundston, New Brunswick, Hotel Management
Dear Michael,Thank you for your feedback. We apologize for the issues you experienced with the lighting, breakfast area, and staff service. Your comments are valuable, and we’ll work on these areas to improve our guest experience. We hope to have the chance to serve you better in the future.
by A traveller
Posted Aug. 10, 2024 on Expedia
Room was ok. Could have been vacuumed a bit more thorough. All around good for a night stay. Small rooms.
Comment from Hotel Management
Aug. 10, 2024 by Team, Comfort Inn Edmundston, New Brunswick, Hotel Management
Dear Michelle,Thank you for sharing your feedback with us. We’re glad to hear that you found our hotel satisfactory for your one-night stay. We apologize for the oversight regarding the cleanliness of the room and appreciate you bringing it to our attention. We’ll address this with our housekeeping team to ensure a more thorough job in the future.Thank you for staying with us, and we hope to have the opportunity to serve you better on your next visit.
by A traveller
My review
Posted Aug. 9, 2024 on HotelsI had a ground floor room. This is what I had requested. It was so convenient for loading and unloading my vehicle.
Comment from Hotel Management
Aug. 10, 2024 by Team, Comfort Inn Edmundston, New Brunswick, Hotel Management
Dear Michele,Thank you so much for your wonderful review and for taking the time to share your experience with us! We’re delighted to hear that your ground floor room met your needs and made your stay more convenient for loading and unloading your vehicle.Your satisfaction is our top priority, and we’re thrilled that we could accommodate your request and provide a comfortable stay. If you’re ever in Edmundston again, we would be delighted to welcome you back.Thank you once again for your kind words and for rating us 10 out of 10!
by A traveller
Posted Aug. 7, 2024 on Expedia
It was very clean and staff were friendly
Comment from Hotel Management
Aug. 7, 2024 by Team, Comfort Inn Edmundston, New Brunswick, Hotel Management
Dear Karen,Thank you for your wonderful review! We’re thrilled to hear that you found our hotel clean and our staff friendly. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.We look forward to welcoming you back in the future!
by A traveller
Posted Aug. 7, 2024 on Hotels
Comment from Hotel Management
Aug. 10, 2024 by Team, Comfort Inn Edmundston, New Brunswick, Hotel Management
Dear Patrick,Thank you for your fantastic 10 out of 10 review! We’re thrilled to hear that you had a great experience with us.Your feedback is incredibly valuable, and we’re pleased to know that everything met your expectations. If there’s anything specific you enjoyed or if you have any suggestions for us, we’d love to hear more.We look forward to welcoming you back on your next visit to Edmundston. Thanks again for choosing Comfort Inn!
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 7, 2024 by Team, Comfort Inn Edmundston, New Brunswick, Hotel Management
Dear Paul,Thank you for the outstanding 10 out of 10 review! We’re thrilled to know you had a perfect stay with us. Your high rating and positive feedback are greatly appreciated and inspire us to keep delivering top-notch service.We look forward to your next visit!
by A traveller
Posted Aug. 5, 2024 on Expedia
Comment from Hotel Management
Aug. 7, 2024 by Team, Comfort Inn Edmundston, New Brunswick, Hotel Management
Dear Sandy,Thank you for the fantastic 5-star review! We’re delighted to hear you had a great stay. Your positive feedback is greatly appreciated and motivates our team to continue providing excellent service.We look forward to welcoming you back soon!
