Note fondée sur 247 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
84 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
Great stay, I would stay again! The staff was awesome, food at the pub was good, we enjoyed the hot tub and our room was comfortable and clean.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Glen M, Gestion de l’hôtel
Hello Kristin, Thank you for taking the time to write a review. Great to see the staff made a positive impression and you enjoyed the food, pub and facilities. We look forward to seeing you on your next stop in Edson!
2 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Expedia
The property was dirty and poorly maintained. Front reception made it feel like I was doing something wrong by booking through Expedia.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Glen M, Gestion de l’hôtel
Hello Dominic, Sorry to see that your visit was short and below expectations. Also apologies if our staff gave that impression regarding the OTA booking. Obviously, your prerogative to book any way you choose. Always looking for feedback so we can make improvements.
4 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Glen M, Gestion de l’hôtel
Hello AnonThank you for staying with us and taking to time to rate your time with us. If there is anything we can do better then please do reach out. Look forward to seeing you on your next trip.
5 sur 5
par un voyageur

Publié le 20 août 2024 sur Expedia
Staff was very friendly. Quiet and clean
Commentaires de Gestion de l’hôtel
20 août 2024 par Glen M, Gestion de l’hôtel
Hello Karen. Thank you for the review. Great to see that you enjoyed the stay and found the staff friendly. We look forward to seeing you on your next visit!
5 sur 5
par un voyageur

Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Glen M, Gestion de l’hôtel
Hello Darcy, Thank you for reviewing your stay and great to see that it has been a pleasant one. Please reach out if there is any way we can improve your next visit!
4 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
The staff were very accommodating. We were allowed to check in early when we arrived in order to freshen up and change before attending a wedding. One of our rooms had a smell of smoke because of its proximity to a outdoor designated smoking area. The staff set up an ionizer to help.
Commentaires de Gestion de l’hôtel
5 août 2024 par Glen M, Gestion de l’hôtel
Hello Kim, Thank you for the review. However also apologies the smoke smell from the smoking area. We will ensure that for a future stay you are in a different area as well as trying to stop any smoke from outside getting into the rooms.
5 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Glen M, Gestion de l’hôtel
Hello Pablo. Thank you for the top score for your review. Great to see that your stay was a success. We look forward to seeing you the next time your in town!
4 sur 5
par un voyageur

Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Glen M, Gestion de l’hôtel
Hello Paul, Thank you for taking the time to review your stay. If there is anything we can do better for a future trip then please do reach out and we will do whatever we can to go that extra mile!
5 sur 5
par un voyageur

Publié le 7 juill. 2024 sur Expedia
The pool area was clean, friendly staff, restaurant attached to the hotel was amazing!!
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Glen M, Gestion de l’hôtel
Hello Michelle. Great to see that you enjoyed your stay and the staff made a good impression. Although biased I believe our restaurant is the best in town! Thank you for the review and we hope to see you next time.
5 sur 5
par un voyageur

Publié le 7 juill. 2024 sur Expedia
I would recommend this hotel to anyone looking for a clean and friendly staff.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Glen M, Gestion de l’hôtel
Hello, Thank you for taking the time to write this great review and happy to see the staff made a good impression. We look forward to seeing you the next time your in town.