Note fondée sur 135 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montreal
Publié le 10 mars 2023 sur Expedia
Best hotel in the area, brand new and modern, great hotel bar
Commentaires de Gestion de l’hôtel
14 mars 2023 par Krista , Gestion de l’hôtel
Thank you for your feedback on your most recent stay, we appreciate it and you! I am glad to see you had a good experience! I will make sure to let the staff know of your kind words! Please keep us in mind for any future visits to El Dorado. Have a great day and stay safe!
par un voyageur
Conveniently located
Publié le 8 mai 2024 sur HotelsGreat location downtown across from concert venue and numerous bars and restaurants. Very walkable town Room was well designed and immaculate
par un voyageur
Publié le 31 mars 2024 sur Hotels
par un voyageur
Publié le 22 mars 2024 sur Expedia
We had someone next door to us making loud noises till 1:30 in the morning. I called the front desk at midnight and they didnt take care of the problem. I asked them for a later check out time and they wouldn't work with me, and they claimed I didnt call. I guess you have to record or video everything to get the correct service. We have stayed here in the past and enjoyed it.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Lance Jonio, Gestion de l’hôtel
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied. Being a Hilton property, we pride ourselves on our customer service and the high-quality standards we maintain, and we apologize for not meeting your expectations during your stay with us. We appreciate your feedback, and we will convey your review with the management team so this may not happen again. We enjoyed having you stay with us, and we hope you will consider staying with us again in the future.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Nicest thing in El Dorado
Commentaires de Gestion de l’hôtel
1 mars 2024 par Lance Jonio, Gestion de l’hôtel
Thank you so much for the fantastic review! We are happy to hear that you enjoyed your stay with us.
par un voyageur
Publié le 19 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Lance Jonio, Gestion de l’hôtel
Thank you so much for the fantastic review. We look forward to having you stay with us again.
par un voyageur
Publié le 10 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Lance Jonio, Gestion de l’hôtel
Thank you so much for taking the time to reviewing us here at The Haywood. We really appreciate it! We enjoyed having you stay with us, and we look forward to hosting you again very soon! Have a great day! And thanks again for the review.
par un voyageur
Publié le 5 déc. 2023 sur Hotels
Super friendly clean and organized.
I would prefer a softer bed.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Lance Jonio, Gestion de l’hôtel
Thank you so much for taking the time to write such a wonderful review. We really appreciate it! We’ll make sure we convey the message to our Team, as they will be delighted to hear your feedback. Additionally, we will let our management team know about your preferences so that we may better accommodate our guests, like yourself, in the future. We enjoyed having you stay with us, and we look forward to hosting you again very soon! Have a great day! And thanks again for the review.
par un voyageur
Publié le 29 nov. 2023 sur Expedia
Room was not cleaned properly as dirt and dust on the floor in the bath and the shower walls were not clean either. Stayed over Thanksgiving and no maid sevice so room remained uncleaned nor made up. In room coffee sucks (Starbucks and Green Mt). Hilton could do better for $200/night rates.
par un voyageur
Publié le 19 nov. 2023 sur Hotels
We loved our stay. Brittany the front desk host was amazing, warm , and lovely
