Ratings based on 373 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 22, 2024 on Expedia
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Comment from Hotel Management
Oct. 28, 2024 by Movenpick El Gouna, Hotel Management
Dear Tahani, Thank you very much for your visit and for sharing your experience with other travellers here on this platform. We are happy to read that you had an enjoyable stay with us and that you left the hotel with a positive impression. We are looking forward to welcoming you very soon for another visit. With best regardsBrigitte GobranMarketing Communications Manager
by A traveller
Posted Oct. 14, 2024 on Expedia
Comment from Hotel Management
Oct. 28, 2024 by Movenpick El Gouna, Hotel Management
Dear JasonThank you for your visit and your positive rating. We appreciate you have taken the time to rate our hotel. We hope you had a great stay and visit Movenpick Resort & Spa El Gouna anytime soon.ThanksSocial Media TeamMovenpick Resort & Spa El Gouna
by A traveller
Posted Oct. 11, 2024 on Hotels
Comment from Hotel Management
Oct. 28, 2024 by Movenpick El Gouna, Hotel Management
Dear GuestThank you for your visit and your positive rating. We appreciate you have taken the time to rate our hotel. We hope you had a great stay and visit Movenpick Resort & Spa El Gouna anytime soon.ThanksSocial Media TeamMovenpick Resort & Spa El Gouna
by A traveller
Posted Oct. 7, 2024 on Expedia
Beautiful hotel, many possibilities for relaxing and enjoying, nice food and we love that the scuba diving center is there as well. This means one can really relax as everything is taken care of.
Comment from Hotel Management
Oct. 8, 2024 by Movenpick El Gouna, Hotel Management
Dear Claudia, Thank you very much for your visit and for sharing your experience with other travellers here on this platform. We are happy to read that you had an enjoyable stay with us and that you left the hotel with a positive impression. We are looking forward to welcoming you very soon for another visit. With best regardsBrigitte GobranMarketing Communications Manager
by A traveller
Posted Sep. 18, 2024 on Hotels
Comment from Hotel Management
Sep. 23, 2024 by Movenpick El Gouna, Hotel Management
Dear KhalidWe hope that you had a pleasant time in our resort. Thank you for rating our hotel, although we regret, that were not able to meet entirely up to your expectations. We’ll be happy receiving more detailed feedback on how we can improve our services to gain your full approval. Please email us at resort.elgouna@movenpick.com so we can look into your suggestions and make the necessary possible improvementsWith best regards, Social Media TeamMovenpick Resort & Spa El Gouna
by A traveller
Posted Sep. 14, 2024 on Expedia
Comment from Hotel Management
Sep. 23, 2024 by Movenpick El Gouna, Hotel Management
Dear Amro, We hope that you had a pleasant time in our resort. Thank you for rating our hotel, although we regret, that were not able to meet entirely up to your expectations. We’ll be happy receiving more detailed feedback on how we can improve our services to gain your full approval. Please email us at resort.elgouna@movenpick.com so we can look into your suggestions and make the necessary possible improvementsWith best regards, Social Media TeamMovenpick Resort & Spa El Gouna
by A traveller
Posted Aug. 26, 2024 on Expedia
Lovely resort with mostly very friendly and helpful staff. Weird experience whereby the reception person seemed very confused by our request to arrange an airport transfer in the morning, sending us to several different people before we found one who managed to organise it. Otherwise extremely helpful staff, interiors are a bit dated, and the food at the dinner buffet was not nearly as good as I've had at other Movenpick locations. Would stay here again, however.
Comment from Hotel Management
Aug. 27, 2024 by Movenpick El Gouna, Hotel Management
Dear CynthiaThank you very much for choosing our hotel for your vacation in El Gouna and sharing your experience with other travellers here on this platform. We are happy to read that you had an enjoyable stay with us and that you left the hotel with a positive impression. We have taken note of your constructive comments and sincerely apologize if this has slightly overshadowed your stay. The management will certainly look into the issue and make the needed corrections, wherever possible. We are looking forward to welcoming you very soon for another visit. With best regardsBrigitte GobranMarketing Communications Manager
by A traveller
Posted Aug. 25, 2024 on Expedia
Everything was fine with my family’s stay at the hotel except for the receptionists, they were extremely rude!
Comment from Hotel Management
Aug. 26, 2024 by Movenpick El Gouna, Hotel Management
Dear Amro, Thank you for choosing Moevenpick Resort & Spa El Gouna and for posting on this forum.We are pleased that you enjoyed your stay with us. It is wonderful to hear that you found our location, rooms, and food excellent, and the service provided by our team members was creating an exceptional experience.Hoping to be able to welcome you back very soon in El Gouna.With best regardsBrigitte GobranMarketing Communications Manager
by A traveller
Posted Jul. 10, 2024 on Hotels
Comment from Hotel Management
Jul. 11, 2024 by Movenpick El Gouna, Hotel Management
Dear Hannan, Thank you for your visit and your positive rating. We appreciate you have taken the time to rate our hotel. We hope you had a great stay and visit Movenpick Resort & Spa El Gouna anytime soon. ThanksSocial Media TeamMovenpick Resort & Spa El Gouna
by A traveller
Posted Jun. 30, 2024 on Expedia
Nothing special
Comment from Hotel Management
Jul. 1, 2024 by Movenpick El Gouna, Hotel Management
Dear Karim, Thank you for your visit and for giving us a positive rating. We hope you had a wonderful stay with us. Please let us know, if there is anything we can improve to gain your full approval. We hope to be able to welcome you back very soon.Best regards, Social Media TeamMovenpick Resort & Spa El Gouna
