2/10 – Terrible
Lanfranco
19 nov. 2024
Points faibles : Service et personnel, état et installations de l’hébergement
Hi, my name is Lanfranco Paliotti and I stayed with my wife in your hostel for 7 days and I am writing to tell you that we could not stay longer.
Our stay ruined our vacation in the Philippines.
We checked out 1 day early. We tried to communicate but the girl with glasses at the reception was so rude from the beginning that we decided to leave.
Three days ago, the light switch and the fan broke just before going to bed. There was a party going on in the hostel so there was no receptionist or maintenance available we had to sleep with the lights on to make the fan work, tormented by mosquitoes and without air and my wife felt sick.
The Teepee was full of mosquitoes and sandflies. The next day, we asked for the fan light to be fixed early in the morning. When we returned at 7:00 PM, it had not been fixed yet due to the absence of the general manager. I actually had to say I would fix it myself... so maintenance came. Finally after a long wait of two hours it was fixed (only the fan and not the Light). All our experiences are negative. We waited 3 days for the tour of the islands, so that we could get to the number of 8 people. (the staff was not engaging at all) So the days passed, we could not book a trip elsewhere because we had been notified too late. When we finally got to the number of 8, instead of leaving at 9, we left at 11:45. We waited for 2 and a half hours. On the tour the person in charge was absent and not at all engaging, unfortunately he was not able to swim (th
Lanfranco
Séjour de 9 nuits en novembre 2024