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DoubleTree by Hilton El Paso Downtown

4.0 star property
4-star hotel near Paso del Norte International Bridge

Choose dates to view prices

Photo gallery for DoubleTree by Hilton El Paso Downtown

Room, 1 King Bed, Non Smoking, Patio
Terrace/patio
Pool
Reception
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
600 N El Paso Street, El Paso, TX, 79901
  • Judson F. Williams Convention Center
    ‪4 min walk‬
  • Plaza Theater
    ‪5 min walk‬
  • University of Texas at El Paso
    ‪15 min walk‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

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About the area

El Paso

Downtown El Paso stay.With a stay at this Downtown El Paso hotel, you'll be steps from El Paso Museum of History and Insights Science Museum. Southwest University Park and El Paso Museum of Art are also within half a mile (1 km).

What's nearby

  • Southwest University Park - 2 min walk - 0.2 km
  • Plaza Theater - 3 min walk - 0.3 km
  • Judson F. Williams Convention Center - 5 min walk - 0.5 km
  • University of Texas at El Paso - 15 min walk - 1.3 km
  • Sun Bowl Stadium - 2 min drive - 3.1 km

Getting around

  • El Paso Union Depot - 12 min walk
  • El Paso International Airport (ELP) - 14 min drive

Restaurants

  • ‪Plaza Theatre - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬4 min walk
  • ‪Briar Patch - ‬4 min walk

About this property

DoubleTree by Hilton El Paso Downtown

4-star hotel near Paso del Norte International Bridge
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton El Paso Downtown. For a fee, parking is available.

This 4-star El Paso hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 17 levels
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2009
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Hotel Indigo El Paso Downtown by IHG

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  • Pet-friendly
  • Free WiFi
  • Restaurant
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includes taxes & fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch HDTV with satellite channels

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.75 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 per person
  • Self parking fee: USD 20 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

DoubleTree by Hilton El Paso Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 101 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lourdes

Excellent
Stayed 1 night in Jan 2025

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thermostat in room did not work. Additionally, sometimes did not have any hot water. Property is dated.
Stayed 2 nights in Jan 2025

4/10 Poor

EL PINCHE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room and carpets were dirty. Parking was a hassle. Overall a bad stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Glendy

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is the dirtiest thing I could stay
Stayed 1 night in Jan 2025

6/10 Okay

Oliver

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Unfortunately though, our TV was broken and they offered to give us complimentary breakfast vouchers but they didn’t end up giving them to us.
Stayed 1 night in Dec 2024

6/10 Okay

Joshua

Stayed 2 nights in Dec 2024

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Erika

Stayed 2 nights in Nov 2024

2/10 Terrible

John

Business traveller
Did not report issues do to been extremely tired and very little time to sleep so it was more imperative to sleep then deal with the time loss complaining. Room was extremely dirty. There was dirt clumps all over the desk, carpet needed to be replaced, was given a handicap room even though I did not ask for one, shower head was need of replacement, sink faucet leaked, sink backed up, the towels were tattered shower had mold in it. I have picture to prove these statements. While I realize I should have brought it to their attention my reasons for not was stated above. That said the caliber of hotel double tree is there is no reason why any customer should be given a room in that condition.
Stayed 1 night in Dec 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Diego

It was a good experience but the bathroom sink faucet causes some of my clothes to get wet and damaged.
Stayed 1 night in Dec 2024

8/10 Good

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Lee almond

Stayed 1 night in Nov 2024

10/10 Excellent

Amita

Stayed 1 night in Nov 2024

8/10 Good

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Thought I’d give it a try. Usually I stay at Paso Del Norte. I liked that there was a restaurant in the hotel, very affordable.
Stayed 1 night in Nov 2024

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in downtown El Paso.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria V

Good
Stayed 1 night in Nov 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was the pillow are so soft but everything was fine
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe
Stayed 2 nights in Nov 2024

10/10 Excellent

Geneva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double tree by Hiton

Excellent service loved the property for my family stay will definitely stay again
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Everything was very nice. Only complaints are; most of the power outlets didn't work in the room and the shutting of other traveller's doors were very loud and violent.
Stayed 1 night in Nov 2024