Note fondée sur 895 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Danielle, Gestion de l’hôtel
Thank you so much for the perfect rating, Ibrahim! We’re thrilled to see that you had a fantastic stay with us. If you have any additional feedback or suggestions, we’d love to hear them. We look forward to welcoming you back soon!
par un voyageur
Publié le 5 août 2024 sur Expedia
Great hotel all around.! Only problem I had was that room seemed to get a little warm.
Pool and bar area get really good at night . The vibes were 🔥
The people who park your cars are great and help out tremendously
Commentaires de Gestion de l’hôtel
13 août 2024 par Danielle, Gestion de l’hôtel
Thank you for your fantastic review! We’re thrilled to hear you enjoyed the hotel and the lively vibes at our pool and bar area. We’re sorry to hear about the room temperature issue and will look into it to ensure a more comfortable stay in the future. We appreciate your kind words about our valet team and hope to welcome you back soon for another great experience
par un voyageur
Publié le 3 août 2024 sur Expedia
Pool and pool area were dirty, glass cups in the room were dirty as well.
Commentaires de Gestion de l’hôtel
13 août 2024 par Danielle, Gestion de l’hôtel
Thank you for bringing this to our attention. We sincerely apologize for the cleanliness issues you encountered with the pool area and room amenities. This is not up to our usual standards. Your feedback is important, and we will address these concerns with our team immediately to ensure improvements. We hope to have the opportunity to provide a better experience on your next visit.
par un voyageur
Love hotel
Publié le 30 juill. 2024 sur HotelsThe hotel is my favorite in El Paso. People are friendly and make it so amazing
Commentaires de Gestion de l’hôtel
13 août 2024 par Danielle, Gestion de l’hôtel
Thank you so much for your kind words! We’re thrilled to hear that Hotel Indigo El Paso Downtown is your favorite and that our team made your stay special. We can’t wait to welcome you back for another amazing experience!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Outstanding service and beautiful property.
Commentaires de Gestion de l’hôtel
13 août 2024 par Danielle, Gestion de l’hôtel
Thank you so much for your kind words, Antonio! We’re thrilled to hear you enjoyed both our service and the beauty of the property. Your feedback means a lot to us, and we look forward to welcoming you back for another outstanding experience!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The place is great but doesn't look like the pictures on line
Commentaires de Gestion de l’hôtel
13 août 2024 par Danielle, Gestion de l’hôtel
Thank you for your feedback. We’re glad to hear you enjoyed your stay, though we’re sorry to learn that the property didn’t fully match your expectations based on the photos. We’ll review our online images to ensure they accurately reflect our space. Your input is valuable, and we hope to have the opportunity to welcome you back and provide an experience that meets your expectations.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Danielle, Gestion de l’hôtel
Thank you so much for the fantastic rating, Jennifer! We’re thrilled to hear you had a great stay. We can’t wait to welcome you back to Hotel Indigo El Paso Downtown for another exceptional visit!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Pool is too small!
Commentaires de Gestion de l’hôtel
13 août 2024 par Danielle, Gestion de l’hôtel
Thank you for sharing your thoughts with us. I’m sorry to hear that the pool didn’t quite meet your expectations. We understand how important it is to have ample space to relax and enjoy. We appreciate your feedback and will keep it in mind as we look for ways to improve. I hope you found other aspects of your stay enjoyable, and we’d love the chance to welcome you back for an even better experience next time.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Danielle, Gestion de l’hôtel
Thank you so much for the fantastic rating, Eduardo! We’re thrilled to hear you had a great stay. We can’t wait to welcome you back to Hotel Indigo El Paso Downtown for another exceptional visit!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Danielle, Gestion de l’hôtel
Thank you so much for the fantastic rating, Gabrielle! We’re thrilled to hear you had a great stay. We can’t wait to welcome you back to Hotel Indigo El Paso Downtown for another exceptional visit!
