Note fondée sur 1 032 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 déc. 2024
Commentaires de Gestion de l’hôtel
18 janv. 2025 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your positive rating of 4 out of 5! We’re glad to hear you had a good experience with us. If you have any specific feedback on how we can make your next stay even better, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 23 oct. 2024 sur Expedia
Unexpected stop due to truck repairs and close to the dealership. The check in person was friendly. The room was clean, however it was too old and run down. The plumbing did not work correctly. Didn't feel as safe as I should have but it was next to the Interstate. Someone came knocking on the door at night, we didn’t answer. Have been staying at other La Quinta this trip that were very nice.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We’re glad to hear our location was convenient for your unexpected stop and that our check-in staff was friendly. However, we apologize for the issues you encountered, including the plumbing problems and concerns about safety. Your feedback is crucial as we strive to improve our property. We hope you’ll consider staying with us again for a better experience in the future.Sincerely, Hotel Manager
par un voyageur de Fayetteville
Publié le 22 oct. 2024 sur Expedia
Competitive price, great location and accessibility to Interstate 10.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We’re delighted to hear you found our prices competitive and enjoyed our great location with easy access to Interstate 10. We appreciate your comments and look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 22 oct. 2024 sur Expedia
The breakfast was very limited in that unless you got to it pretty early after it opened there just was not enough food left. For a motel that size there definitely needs a great improvement in the quantity of food that is provided.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback regarding our breakfast service. We apologize for the limited options and food shortages during your visit. Your comments are valuable, and we will take them into consideration to improve our offerings and ensure a better experience for all guests. We hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Noisy
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear that you experienced noise disturbances during your stay. We appreciate your input and will work on addressing this issue to enhance our guests' comfort. We hope to welcome you back for a quieter experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Room was clean
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We’re delighted to hear that you found your room clean. Our team works hard to maintain high standards of cleanliness, and it’s wonderful to know their efforts are appreciated. We hope to welcome you back soon for another pleasant stay!Sincearly,Hotel manager
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Cesar,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Irene,We were thrilled to have you as our guest recently, and we sincerely appreciate you choosing to stay with us. It warms our hearts to receive a perfect 10-star rating from you. We are glad you enjoyed your stay, and our team looks forward to welcoming you back on your future travels!
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Vanessa,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.
