Avis Scrabble House Compound Private Hot Tub Evaporative Cooling Enclosed Yard

We at Premiere Properties take pride in providing our guests with an excellent vacation experience. We are sorry that the Scrabble House was not up to this guest's expectations at this 4.5-star property. That being said, if is only fair that we respond to some of the comments in this review. The guest was not cooperative to allow the caretaker to go to the home and qualify some of her observations. *The entrance pad was fully functional and was checked remotely within an hour of their arrival. *The caretaker did a full walk through prior to the arrival inside and out and there was no garbage or cigarette butt visible. *On departure the caretaker checked, and all 3 bathrooms had shower curtains. *The home was just exterminated so there were probably still insects that were dying. *All sinks and shower drains were working during arrival inspection and the caretaker was not permitted to check this out. *The towel rack had been fixed but broke again and since has been repaired. *This property does supply wash cloths and scrubbing brushes in the kitchen in the effort to keep this property “Earth Friendly”. * All doorknobs are fully functional, and caretaker was not allowed to qualify this observation. *The garbage can in the casita sits directly to the left on the sink and was still there upon the guest’s departure. *All window cranks are being replaced and there are a few that are not functioning properly. *The caretaker was not allowed to qualify leaky refrigerators but were working fine upon the guest’s departure. *The damaged light shade had been stored in the closet and the guest removed it. *All light switches are fully functional. *Instructions on how to use the evaporative cooling system in the main house were not followed and the one in the casita is brand new and fully functional. *The home advertises Smart TVs not cable and the Wi-Fi connection is Fiber Optics allowing guests to use their own streaming accounts. All future guests please know that we are here to address any issues and will act immediately if given the opportunity. Sincerely, Premiere Properties Vacation Rentals